Ann Arbor Smiles Dental Group & Apnea Alternatives

My first visit was the same day I called A2 Smiles with what I thought was a toothache. Leaving soon for a trip, I didn’t want to let it get worse, and was so pleased they were able to squeeze me — a new patient — in right away. (By right away I mean they saw me within an hour of my call to them.)
The lovely Amanda made me comfortable and took films. Dr. Emily Kennedy followed with a thorough examination of the area that was hurting, and soon declared my teeth to be sound and healthy. I was glad to hear her say she wants to take a conservative approach and treat the aching with an NSAID for five days and then see me again. We’re hoping there was some irritation along the gum line that will resolve by then. The conservative approach is what I always like to hear. (First, do no harm.)
Beyond that, both Amanda and Dr. Emily were wonderful: sensitive to my worries, but upbeat and very caring. Dr. Emily reminded me several times to call anytime in the meantime if the pain worsens or anything else comes up. I am so glad to have found such a wonderful place! And amazingly, I look forward to going to the dentist again in a week. For me, that is saying a LOT!

I saw Dr. Gray after having a disastrous experience with another dentist in town hoping he could help fix the problem and continue with some additional work.
He gave me atreatment plan with costs and when I went to pay they said I owed an additional $ 800.00!
But even before that, they called me an hour before my appointment to tell me the nitrous oxide was broken and I would need to reschedule, which I did for 2 days later. When I returned they said the nitrous ws fixed. I felt it for about 2 minutes and then it stopped. I kept telling them and they kept saying it was working. For an hour this went on while he worked on my teeth. I think i know what it feels like to be under nitrous! Plus, the injections were painful and the work was also. Again, i kept telling them it hurt but he would not numb me anymore. Now, i have had 14 root canals, 6 extraction (several with comolications requiring bone removal), braces, all my teeth were crowned in one sitting and I had my two front ones knocked out. I have never felt as much pain as I did on this visit.
Finally, when I disputed my bill and asked for copies of my treatment plan and all work performed, they sent it to collections.

Great dentistry. The entire staff is very personable — dentists, hygienists, dental assistants. Dr. Emily is my dentist, and she has been very personable, answering all of my questions, and even going above and beyond to obtain second opinions for me when I had a concern. The entire staff is very educated, answering all of my questions and teaching me some throughout my visits. I had have a lot of dental work done this year, and the entire staff worked with me to identify the best insurance plan and timing of the procedures so I wouldn’t have to pay too much.

I’ve been a patient at Ann Arbor Smiles for over 13 years with at least two appointments per year… every experience has been positive.

I wanted so badly to love this place. My first couple visits were great! Dr. Emily was personable and attentive and my hygienist was the same. Unfortunately, my last appointment has lead us to search for another dental practice for our family.
During my cleaning I was 4 months pregnant. I was told that I had a cavity in one of my molars that should be filled as soon as possible, even though it was causing me no pain. They reiterated that I should have it taken care of before I gave birth and that it would be 100% safe. So I scheduled my appointment.
The day of my filling came around and I was 6 months pregnant and prepared. I had asked my midwife about the procedure before going in and she had given me a piece of paper detailing what was and wasn’t recommended for my treatment. I gave the paper to the assistant that led me back to the procedure room. She glanced at it and set it down reassuring me that they worked on pregnant women all the time. I figured they knew what they were doing and had probably seem that paper before (it was a standard print off they used for everyone).
That same woman began preparing me for the local anesthesia by rubbing some numbing cream ON THE WRONG SIDE OF MY MOUTH. So when the Dr. injected the anesthesia into the right side of my mouth I felt everything. I instantly felt very light headed and hot. My heart started pounding and my limbs felt heavy and weak. I mentioned this to the woman and she reassured me that this reaction was normal when using epinephrine… which was the one thing listed on the paper from my midwife under NOT RECOMMENDED. Needless to say I freaked out the second she said it. She looked at me puzzled, and said «what paper? Where?»
They ended up putting a pulseox monitor on my finger and tracking my well bing through the procedure, because well they had already done the damage of injecting me with the wrong stuff…
When I left I burst into tears and looked up epinephrine during pregnant, and the biggest risk was premature labor. As much as I wanted to love Ann Arbor Smiles, I can’t continue to go somewhere (and bring my family somewhere) where something as important as a note from a Dr. for a pregnant patient is overlooked.

I was charged $ 150 to reschedule an apointment. I have been verbally informed by other providers about similar fees (none so exorbitant). Ann Arbor Smiles only verbalized this penalty to me when I needed to reschedule. I was also kept for an additional 1.5 business hours duirng my initial apointment so they could assess all the other work they wanted to do on my mouth. Similar courtesy was not extended to me when I needed to reschedule.

This practice is great! I’ve lived in Ann Arbor for 3 years and have only now discovered Ann Arbor Smiles. I wish I had gone here sooner. Doctors are great, staff is great (especially Lorenzo) — all around a fantastic experience. They took as much time with me as I needed and explained everything so clearly. Another bonus — this practice is on the cutting edge of dental technology.

Very kind and helpful. One of the dentists even took the time to explain everything he was doing and why it needed to be done. I appreciated that. I learned a lot about dentistry. They seem very knowledgeable about what they do, and it made me feel much more comfortable. This will definitely be my new dentist.

After chipping my front tooth, I was desperately trying to find an experienced cosmetic dentist to give me a veneer. My search led me to Dr. Gray, who was not only incredibly nice and understanding, but a true perfectionist. After making one veneer (which looked outstanding to my eye), Dr. Gray pointed out some incredibly minor flaws and asked to have a second veneer made (at no additional cost to me), so that I could get a PERFECT smile. The final product looks simply AMAZING. No one would ever guess I had ever chipped my tooth. The Ann Arbor Smiles office is very efficient and accommodating. Dr. Gray and his wonderful assistant, Kendra, even shifted around their personal schedules to make sure that I could get my veneer before leaving town for the summer. I’m so grateful for all of their hard work! I can not recommend Ann Arbor Smiles highly enough for both general dental needs and cosmetic work!

Great doctors, great staff, great experience! I would recommend this dental office to anyone looking for a dental practice that offer’s high quality dental care, super customer service, in an amazing state of the art facility.

Ann Arbor Smiles have been taking care of my entire family’s dental needs for about 3 decades. The staff is highly skilled and professional, respectful, friendly and flexible. I normally see Dr. Dan Kennedy’ — his skills are unmatched. I particularly like the Cerec machine, which makes it possible to do an entire crown in one visit. Ann Arbor Smiles has had the Cerec machine for many years, but many friends who go to other dentists have never heard of it! It is just one example of a practice that keeps up with the latest technology. I highly recommend Ann Arbor Smiles.

I think you get the true test of physicians and dentists when you actually need them. After having a great set of teeth my whole life, I found myself in a crazy amount of pain and needed a root canal. Dr Emily Kennedy was AMAZING. She called me at home to check on my and made time for multiple appointments both before and after the procedure. This was a thouroughly sucky time and it was really nice to have someone actively looking after me. Her father Dr Kennedy did my root canal and was wonderful as well. I highly recommend both Dr Kennedy’s but especially Dr Emily. Quick responsive care when you are in need is really important and they gave me just that!

These people have been caring for my teeth for three decades and I still have them all. FANTASTIC!

Very friendly office staff, very able and willing to work with my schedule. The waiting room is comfortable and relaxing with a large salt water fish tank. The dental hygienist was very informative and up front with my dental care – no beating around the bush, which was very appreciated.

I hate going to the dentist and when I moved back to Ann Arbor I needed to find a place that I felt comfortable with. I read a lot of reviews and they were all good so I finally decided to go in. It was the best experience I have had at the dentist. My favorite part was the TV on the ceiling so I could watch sports center while they did their thing.

I’ve been to a few other places before finally deciding on here, and I plan on staying with this group for a while. Perhaps because my last place was so traumatizing — a dental hygienist had a coughing fit while cleaning my teeth (yes, my mouth was wide open) — that I am giving this place a rave review. But I really believe the staff and facilities here are top notch.
Their waiting room has an awesome (albeit cliché) fish tank with a variety of life in it. Ever see Little Nemo? Yup, there’s a clownfish. They have all kinds of high-​tech, cool-​looking gadgets to clean my teeth with, and a standing X-​ray cam machine. It was like getting my picture taken for my driver’s license. Smile for the camera.
I go to Dr. Kennedy for regular check-​ups and for Invisalign braces. Dr. Kennedy is quite an eccentric character; he always has cool, esoteric things to talk about. It keeps me on my toes and prevents me from falling into a boredom coma. And, he’s very good at his craft. He’s excellent at keeping me well-​informed on the health of my gums and teeth, and enthusiastic about the latest techniques and technology in dentistry. The other staff who work with him all seem to get along great, are courteous and professional with me every time.
I highly recommend.