Dunkin’ Donuts

This dunkin donuts changed management. It is now awful. The service is much slower than before and somewhat discourteous. Before I could walk in and my coffee would already be made before I even ordered. Now, I wait too long, order once, had to repeat my order and then they get it wrong. I didn’t want sugar I asked for splenda. I go out of my way to avoid this place. If I could rate it zero stars I would.

Came in today for a small coffee. (small with few ice cubes-​so its not to hot please) Was greeted by «shift leader» Jacqueline. She made an honest mistake of pulling out a medium cup. No problem-​i said but may i have a small?
As i proceded to pick up area the coffee was still a medium. So i returned to the register and asked Jacqueline for a small again. And thats where things went south…
She in a very offended manner informed me i wasnt being charged extra (as if the 20 cent difference was the concern and not my size prefference). So i said «im sorry if i offended you» and got the «i hope you @$#&ing die» look in return. Fine she wasnt in the mood today. Just sucks i burned the hell out of my mouth too because there was no ice cubes in it

This location is not for the lazy, there is no drive thru. That’s right, you’ll have to get out of your car and walk in for your coffee. Orders usually come out correct, the staff is not the friendliest bunch. Bathrooms are usually a disgusting mess.