Shasta Gas Propane

I ran across these reviews while looking up the phone number online to reorder. I have only been buying propane (LPG) for six years, but in that time I have fired two companies and am now with Shasta Gas and have been for a couple of years now. As to the other two companies, I got tired of their excuses for over billing. I’d get slammed with gas when the winter price was about to change to a lower off season price. Another excuse was that their computer made an error in my billing. My all time favorite was when my neighbor (same company) paid $ 1/​gal less than me one day apart. What BS!
Shasta gas has treated me fairly from day one. I own my tank and when I ask for a price they sometimes give me a lower one. Can you beat that? In an industry that seems to be rife with unscrupulous people, it is a relief to do business with Shasta Gas.
To the one stars… hope you’re happy with the companies I fired. You just might be a good fit.

I’m not sure why the reviews are so mixed for Shasta Gas, but they have been nothing short of great with us. Prompt, courteous, helpful and we have not found them to be expensive — just the opposite when we called around. I have to agree that we didn’t like the big cross on the tank: I also don’t like someone else’s religious views shoved in my face. However, we solved that problem by buying a used, blank tank from them for a good price.

All of the people from Shasta Gas have been great to deal with. We live far up in the mountains from Anderson and they have always been able to visit us for inspection or assistance.
I like doing business with a local company rather than the mega-​corporations.
Keep on being friendly and effective,
Shasta Gas people!

Great to do business with a local company with good service! Cheap first fill price too. I also chose them after talking with a friend that had them. Went w/​a company last year that was acquired and then the price shot way up. The Shasta price seems stable.

I completely agree with the other reviewer. I couldn’t figure out why they are always so rude. I pay on time, always call at least a month before service is needed, but I still get attitude! Every time I get off the phone with them I feel like I did something wrong. It’s crazy that we actually are paying a premium for this kind of service.

We live out in the sticks, so our heating, hot water, and gas range are all powered with propane. We’ve used Shasta Gas since we moved out to Palo Cedro a dozen or more years ago.
It was real, Shasta Gas. So long, and thanks for all the negative waves, bitches.
If you’re going to pay twenty cents a gallon more propane, you expect better customer service for your money.
Here’s what I got with Shasta Gas: Really shoddy instrumentation so that I couldn’t tell when I was running low without running out to the tank and looking at the shitty little gauge; no advice on when to time my propane purchases except that I should keep my tank full at all times; and (lately) rudeness.
Here’s what I’m getting with Blue Star: Cheaper propane; an instrument in my house that tells me not only how much gas I have left but other useful data as well (outside temp, for example); and prompt, friendly service.
Here’s what I’m giving up: With Shasta Gas, the «T» on their «Shasta Gas» logo is in the form of a big cross. That’s right on the side of the tank, facing my back yard. So yeah, I’m going to have to do without pimping the owners’ religious beliefs (or cynical marketing ploy, whichever). Bummer.