BEST WESTERN PLUS Anderson

I have stayed here several times.
I like it. It is comparable to the H place, but a very good value in my opinion.
Always a clean room, I have never had any issues there at all. The staff is always very nice and helpful.
The breakfast is very good! Not good for my diet plan, but a very good breakfast.
I haven’t used the pool but have the exercise room is always clean.
I wish all the BW’s were like this one.
I will return!

Had double queen room. Clean, dusted, neat. Had large mini fridge that was useful for our soda and fruit. After reading the one review I checked around and did not find any dust or cobwebs and the floor was vacuumed. The only complaint I had was breakfast. I’m sure the problem was that they only had 1 girl working trying to keep up with demand. During our 30 minutes eating countless people were telling her what needed restocked. There was no coffee. After waiting 20 minutes she came out with 2 dispensers and took the 3^rd back. After 5 minutes the coffee was gone and we left before it was replaced. Again, I think she was just needing help. Only fruit was apples and oranges. No bananas, melon, pineapple, nothing else. No granola with yogurt. No gravy with biscuits. Eggs and potatoes had zero seasoning. I mention this because every other hotel breakfast we’ve had included these and we were expecting them. If my review on breakfast doesn’t matter to you, I would give 5 stars.

Lovely hotel ranked 1 of 13 hotels in Anderson Indiana. Helpfulness front desk. Coffee oatmeal tea served all day. Nice enclosed pool n spa. Very unique suites. Would definitely stay again. Best western needs more hotels like this to protect their brand.

This is a weird hotel to review.
Where to start!!!
The Staff:
This place is very casual. No one wears uniforms and you never really know who works there and who is just hanging out talking to their friend that works there!
It’s totally unprofessional and a little strange, but I will say that the people we talked to were all very friendly and talkative.
The Room:
Bed was clean but the room overall was NOT. It needed a good cleaning! Windows were dirty, carpet was dirty, huge spider webs behind the curtains and near the a/​c.
Tons of dust on top of the headboard and I don’t think the vacuumed the floor for a while!
The bathroom was OK… didn’t give me that ‘just cleaned’ feeling tho.
We only had 2 towels in our room when we checked in?! Had to call to get the rest of the towels that were missing!
The room was very quiet the whole 5 days we were there.
Service:
One day we put the «Please Clean» sign on the door and threw all our dirty towels in a pile. We were gone all day and didn’t get back until 1am. When we got back the pile was still there and our room hadn’t been touched.
Had to call the front desk to get towels. Someone brought us new towels but he was talking on his cell phone the whole time. … Like I said, the staff is very ‘casual’. Just don’t expect professional service and then you wont have a problem!
The Breakfast:
Was a nice touch but it wasn’t that good. We tried it one morning since it was included, but didn’t go back after the first day. Biscuits were pretty good. The make your own waffles look way better than they taste!
The guy stocking and cooking the food wasn’t in uniform either. It just didn’t seem very clean or well done.
Location:
The location is great. Not much in Anderson (but a lot more than in the even smaller nearby city we were visiting) … Cracker Barrel is across the parking lot. Steak N Shake, White Castle and Waffle House are just across the street and Target, Walmart and Hobby Lobby are very close by as well as many other restaurants!
The WiFi was free and worked pretty good except each day you have to re-​log in to the system which was a pain!
All in all this place is OK for the price. It was pretty cheap booking online $ 81 weekends and $ 63 weekdays. Pretty cheap.
Just don’t expect too much! They really need to work on their housekeeping in the rooms and the entire property… everything is a little dirty and grimy!