Rose’s Custom Tailoring & Alterations

I had a classic wedding dress disaster with Rose. Sorry in advance for the long review, but I feel like empty gripes don’t carry much weight, so I’ve gone into some detail in case anyone finds my story helpful.
Rose charged me (in advance) $ 400 to alter a vintage dress. When I first came in, I told her I wasn’t particularly attached to the dress and it wasn’t a big deal if she couldn’t do it – but she was very excited about it and said it wouldn’t be a problem. $ 400 was more than I had intended to spend (we had a really low-​key, informal event planned), but she was so confident and enthusiastic that I decided to splurge. We went over the alteration design at the beginning and discussed exactly what she would modify.
I had to come in 6 – 7 times for fittings and make a special trip to Jo-Ann’s for materials. She did not take my measurements a single time, and the dress was persistently way, way too small. In the end, 3 days before the wedding, I came in for the final fitting and it was still unwearably small (could barely zip/​breathe, bunched horribly around the waist). The hem and sleeves were crooked, too. Rose’s reaction? She said the hem was fine and told me not to eat for the next 3 days. (Not that it matters, but I was already a pretty trim/​athletic 125 lbs.) Then the insults started: she accused me of constantly changing my mind about the alterations, and told me that the last few times I had left the shop, she went to the back and told her assistants I was the worst customer she ever had, and they all couldn’t believe how terrible and mean I was. Her behavior was truly shocking, especially in a supposedly professional/​service context; I’ve never experienced anything like it. I usually have pretty thick skin, but I was so disturbed by her insults that I had trouble concentrating at work that afternoon.
I realize that much of the time when customers are treated this horribly, they’ve probably done something to deserve it, at least partially – but in all of this, even through the end, I never did anything more than tell Rose, politely, that the dress was too small and gently suggest that perhaps she should measure me. I also never varied from our initial alteration plan. And no, I never asked – or even hinted – that she give me a refund; I recognized that she had spent a lot of time on the dress, albeit incompetently.
I walked out with the unwearable dress. I was ready to give up, write the $ 400 off as a deeply unpleasant loss, and wear something else (I really didn’t care!); but my mom managed to find another seamstress and persuade her to fix the dress. Overnight, almost for pennies, the other seamstress fixed the size, sleeves, and hem, and said it wasn’t difficult at all.
My message: there are other more competent, more professional seamstresses than Rose out there. It sounds like she can do good work if you catch her in the right mood, with the right kind of project; but you could also end up with a total loss (and a shaken psyche).

My S.O. and I both swear by Rose’s work. He’s had slacks and jackets tailored by her, and they ended up fitting him to perfection.
I almost always need new pairs of pants hemmed at least a few inches (apparently, women my size are either all 5’8″ or they wear very high heels). If I can’t do the hem myself, I go to Rose. I’ve also had her take in some pants that had gotten too big around the waist. The only time the result wasn’t perfect (a weird little pooch left on the butt hem when I tried them on), she fixed it right there in the shop, took only a minute, and now they are perfect.
I like her shop, the pleasant classical to soothe you if you have to wait for anything. I really like Rose, too, who is always pleasant, funny, and professional. She’s actually a bit of a card, and I enjoy that.
I haven’t compared prices around town, but the most expensive hem I’ve had done was twenty, for pants with a lining way beyond my mediocre hemming abilities, so it was worth it. I’ll be going back for sure.

I wish I could give her no stars. Rose is VERY rude and has no concern for the way she speaks to customers. I recently attempted to have 2 blouses altered here. Rose spent more time telling me how much I was inconveniencing her with my business and insulting my taste in fashion than actually discussing the job that I was trying to pay her to do. Then she gave me a ridiculous price quote and told me that I shouldn’t expect them to be done anytime soon. Rose has no business working with the public. I don’t know if she has tailoring skills (because I took my business elsewhere) but, if she does, that is her only saving grace. Stick her in the back and hire someone else to work with customers. I would NEVER recommend her.

She does a good job. But it’s pretty expensive. I was charged $ 28 for a hem and taper. I went in and asked how much it would be and she told me to get the pants and put pins and marked the pants and then told me how much it would be. I felt awkward not paying her after she had done that.

I would just like to thank you very much for your generosity and dedication to making my amazingly beautiful wedding gown all that it was plus so much more. For once in my life, I really do feel like Princess. My words can’t express the sincere thankfulness and joy that I felt the day I wore it. I got to say «I Do» and for your extra efforts and caring about my day, you made it a forever memorable new chapter in my life and I believe you deserve to have that knowledge for yourself and your business. I would highly recommend your caring services to anyone who has the beautiful opportunity to endure the same experience I did. Thanks again!

Been to see Rose several times and am always very pleased with the outcome! She is very professional and personable. She will work with your timeline to make sure you get your clothes back when you need them. A very talented seamstress!

Rose did amazing job oh my wedding dress. I found a dress at value village for $ 40 bucks and she made it look like a $ 2,000 dress.

Love Rose! Her work is amazing! I took in a dress (ordered from online) two sizes too big and you would never know. It fits perfectly. Plus her skills make my small chested figure look good. She is incredible.

Rose is the only seamstress that I use since moving back to Anchorage. I had used a few others in the past, but was always left disappointed in the end result. A few other reviewers had said that she was on the pricey side, this may be true, but she has always given better service than the cheaper places I had been to around town.

Never again. Overpriced for what was done to my dress. And I’m wondering what was actually done to my dress. Do not go here.

Rose is not meant to be a business owner. When I came in with my wedding dress (6 months prior to when I needed it completed) I was told that this would be time intensive and I was charged accordingly. I came in for 3 subsequent fittings and nothing had been done on my dress. At the last fitting I asked her when can I come in and have my dress finished by? She gave me a date, circled her calendar and I left. The day before the appointment I called to confirm that the dress would be ready. She said yes and hung up on me. I was not surprised when the dress was NOT ready the next day. I told her I needed it done and she did ALL of the $ 450 worth of alterations in less than 5 hours. I am not happy with my experience here and I think that the way I was treated as a customer was very poor. I was not even given an apology. I was just told that prom dresses had taken precedence over my wedding dress that she had had for six months.

Rose was a good tailor for my family, even though she was not able to take criticism. She is a person that won’t admit she is wrong and she charges a lot of money. She overcharged for everything. She left for Korea and was stressed resulting in a very expensive dress being altered to were it looked cheap. So bad to when I took it to Nordstrom they asked me if I had tailored it myself! I would not recommend her. At all. I felt ripped off.

I have been burned by Rose’s incompetence on more than one occasion, which I suppose makes me a fool. She can hem a pair of pants, but I would not trust her with any task that requires professional alterations skills. I recently asked her to shorten the sleeves on a brand new plaid jacket from Banana Republic. Her tailoring involved folding the material over and sewing a horizontal line through the fabric. It looks utterly ridiculous. Another time she lost a pair of pants she hemmed and I had to go back to her shop three times before she finally located them. She comes across as sweet, but she is unorganized, incompetent and conniving. And I agree with another reviewer who said she overcharges. There’s no set fee for any service; she’ll charge whatever she thinks she can get away with. If you use her regularly, beware. She will disappoint you one day, or worse, you will have a favorite piece of clothing ruined.

Rose is super sweet lady but I cant express my dislike for the way she altered my wedding dress. Not only were the alterations terrible, I had to find someone the day of to fix the straps that were not altered even though that is what we discussed. She fastened the liner of the dress to the lace uncentered, you could see the liner on one side. She ripped the lace on the dress and told me that it was already like that and the dress was of poor quality, maybe I should have her take that up with Monique Lhuillier. I also asked for a bustle which she did not put in on my dress is now covered in mud. I would not recommend. Beware of the sweet-​talking dress butcher.

She does good work, I personally think the prices are a little high but with that being said I am too lazy to hem my own pants. I will most likely return to my original tailor shop in Muldoon.
Overall rating: good work, a little overpriced.

Rose is the absolute BEST! She is a no nonsense, get it done right, expert in her field. She transformed my wedding dress from a not so flattering, average looking dress to a custom made, fits like a glove dress that I fell in love with. I would recommend her to anyone looking for a professional. I believe she is the best around and highly recommend her to anyone looking for perfection!

Rose is the best seamstress in Anchorage. Hands down. I bought a bridesmaid dress and when it arrived it was well over a size too big! Rose didn’t even blink when I brought it in, and $ 80 later she’d completely taken it apart and made a new dress. The updated dress fit absolutely perfect.
Now that I’m getting married she’s the only person in Anchorage I trust to alter my dress. The must place to go if you need anything altered.