At first I’d say they’re a decent company to have as your landlord, but at the end of my three year stay, things went from good to bad. In September 2014, I was notified that the unit below mine was experiencing water intrusion, and work would have to be done on my deck to fix it. Okay, no worries, easy fix. The people hired to work on the deck show up in early October, tear it out, and do nothing else. They disappeared because the property management company(not Paragon) had refused to pay them for the work, so they naturally refused to continue work. I had to dog Paragon to get on the other company’s case, and even then, the work did not resume and get finished until MAY2015, SIXMONTHSLATER. Sure, Paragon gave me a small discount for it the inconvenience and hassle, but why am I the one having to constantly follow up on it? Lastly, they did a bait and switch on me with my security deposit, as when I did my final walkthrough with Chris, he said that I was good to go, and that I’d get things refunded just fine. That wasn’t the case, as they charged me an extra $ 247 for cleaning because Chris went back and«did a more thorough inspection» and of course found that«…the oven and refrigerator needed some additional cleaning and some other minor areas.», which apparently took 7.5hrs to clean up. I would also like to point out he never did bother to inform me of these new charges, and it wasn’t until I got my deposit back with the invoice attached did I find out about it. Paragon is a decent company, they just really don’t do much, and like to tack on extra costs without informing you.