Water Heaters Only, Inc

Brad was our mechanic on 11÷19÷16. We were referred because of Fidelty. We had our water heater repaired. He was so professional and courtesy. He truly loves his job and spoke highly of the company. He was one time and communicative. Thank you, Brad!!!

Got a $ 150 for $ 300 of service off Angies list, so I thought I’d try them out. Scheduled appointment to have water heater installed, so I took the day off work. Promised me the water heater would be on the truck. When they arrived no water heater on truck. Gave me a written quote, then called me 30 minutes later and said the quote was inaccurate, it was actually $ 300 more. Coincidentally that was the same amount as the coupon I had; $ 300, hmmm. Found another plumber to install same heater for $ 500 less. Do your research people.

So glad I found them! My water heater took a dump on us yesterday for the third time in a year. Having little kids, I wanted it fixed ASAP but I didn’t want to pay an arm and a leg for weekend service. (It was Sunday, also happened to be Mother’s Day) They advertised that they charged no extra for weekend service, and in fact, the estimate they gave me for repair was less than I had paid other companies to fix it during the week. Unfortunately though, the time frame conflicted with our Mother’s Day plans so we arranged for them to come today. The technician called me in the morning and said he had openings 2 hours earlier than our scheduled time if I was interested. Yes, Please! Tony showed up and he was so nice and professional. I was leaning toward replacing the unit because after all the repairs I had already paid for I could have bought a new one. Tony was very honest and said he could fix mine, or replace it whichever I prefer. He replaced it and brought the whole set up up to code for about $ 400.00 less than I had been quoted by another company. Everything looks great and I enjoyed my hot shower! Thank you Tony!

Great service by our Tech (Ron) and it is nice to be able to call a company and get a human on the other end ²⁴⁄₇. I hope to not have to use them again, but if I did they would definitely get the call. Also, I would definitely be requesting Ron to do the service also. Our service was 3÷2÷15, the installer was Ron G. (job name Fidelity)

I was referred to Water heaters only inc by Fedelity home insurance! Our problem was never addressed and the tech showed my roommate how to turn up the heat and some bs that there must me so much calcium deposits in my tank and that’s why we have our issues! Our problem was that it would turn on and off at random times not temperature (electrical box on water heater) Hopefully this will be resolved ASAP! I don’t write bad reviews but a 3 hr window miss work and have no resolution costs everyone valuable time and money! Now they will need to give me another 3 hr window and cost me and my roommate more time away from work!!! 3 stars bc I’m sure this doesn’t happen often based on previous reviews I’ve read, so maybe this isn’t the normal!

Water Heaters Only was contacted by our home warranty late Sunday. They called us immediately and set up an appointment for Monday December 15, 2014. They quickly identified the leaky water heater and replaced it. David Pullen was professional, kind and efficient. We were very impressed with the service we received and would highly recommend water heaters only.

Water Heaters Only was called by our home warranty company to fix our leaking water heater. I placed the call on Sunday morning, and within a few hours they sent someone over to inspect it.
The technician Dave Pullen promptly identified the issue, and was able to replace the water heater with a new unit.
Great to have hot water back!

On 11÷10÷14, I woke up to a wet garage — busted water heater! My home warranty company sent out Water Heaters Only. Their technician David, called to give me an ETA of 30 min — he got to my place in 20 min. He gave me a detailed description of what the issue was and all the things he needed to do to replace the water heater and bring everything up to code… I stared at him blankly. He was very happy and willing to speak to my fiancé on the phone and repeat everything to him so he knew exactly what was happening. In less than 2 hours everything was replaced and done. I could not have asked for an easier smoother repair service! (order #FN4506063)

Our water heater started leaking about three weeks ago. After being provided several companies from the warranty company and either no reply, no answer, and screwing up appointments, FINALL, WE GOT RON @ Water Heaters only. What a blessing. Professional, personable and followed through. After finding out all we had been through even though late he made sure our new water heater was completely installed that same day. Working past 8:00 pm to make sure it was completed.

(order number: 1 032 683)
Thomas did a great job for us. He was very thorough and even helped to reattach our clothes dryer exhause pipe that was by the water heater. I want to thank him and recommend him to others. Dan