Walgreens

I use this Walgreens sometimes for online photo pickup — They never have people staffing the photo counter and you usually have to stand there until a cashier notices you. Walgreens is pretty grimy inside.

Came in with a hurt ankle (limping) and Yvonne walked to get all my items for me, while i waited at the front counter. She went above and beyond and it was greatly apreciated!

One time, we went to Disneyland with great friends, took pictures, and placed print order online. My friend’s kid birthday is in Sept 2007 but somehow I typed in Sept 2015, went to the store to pick up the post card print for my friend’s kid and realized my mistakes. The rep (I think her name is Linda) was fantastic, she helped me through and print out another Birthday postcard, and saved the day.
Super friendly Walgreen location. I love coming here.

Never go to the pharmacy so can’t review for that but overall the store and the workers are pretty good. Me and my husband just go in for red box all the time but even though we don’t buy anything they always greet us on our way out and when we come in they never forget sometimes their even talking cause it’s not busy or whatever but they still greet and have good customer service as long as they are their to help you and attend to your needs as much as they can then I don’t really care if their eating a cheeseburger while they work.

Typically go here for snack/​candy runs.
Sundays and/​or end of the month is usually the best time for most of its sales.
Customer service could be better.

Most POORLY RUN PHARMACY at any location I’ve ever been too. The head pharmacist here is extremely rude. Unfortunately I don’t know her name but in case anybody is reading this that actually cares to improve their employee’s service she’s the one with the Guy Fieri haircut.
Earlier in the week my husband went to pick up his pain medication after dropping off his prescription. They told him it would be ready in 45-​min. He received a call that his prescription was ready and went to pick it up. However, upon picking up the prescription they told him there was an insurance problem and they wouldn’t release the prescription. We offered to pay out of pocket because my husband has been getting minimal sleep due to running out of medication. However, they said they couldn’t do that but didn’t offer a reason as to why not. One of the male technicians finally told us it was because it’s too early because the new prescription was written for 1 every 8 hours instead of 1 every 4 hours like the previous, so according to the new prescription it should have lasted 10 days and it had only been a week (made no sense at all why he was applying new directions to the old prescription but whatever). He said they could fill it the next day because they can fill prescriptions 2 days early.
My husband returns in 2 days to get the prescription filled. Same thing he gets a call that it’s ready and when he goes in they won’t release the prescription. Somehow it’s now not refillable until the 21^st when they originally said the 16^th. BULL! Don’t tell people their prescription is ready and have them drive to you when it’s not. At least have the decency to call the patient to say there was an issue. Twice this happened in a 3-​day span. Absolutely ridiculous and the last thing recovering patients want to deal with. Absolutely NO LEVEL OF CUSTOMER CARE for patients that need medication.
I understand the head pharmacist has nothing better to do with her day then feel like she is the gatekeeper to what people need and enjoys denying that to them. We get it, its an addictive painkiller and people abuse them but you shouldn’t be working so hard and wasting the time of recovering patients to keep drugs away from people that actually need them. Maybe when you have an invasive 8 hour surgery and are tired and frustrated because you can’t sleep at night, due to the pain you might actually understand. There is a sign that says «prescriptions can be denied at the pharmacists discretion». If that’s the case, point to the sign and stop wasting people’s time if you don’t want to fill it. Don’t LIE and tell people their prescriptions are ready when they are not, don’t lie about not being able to fill prescriptions because of insurance, don’t lie about the dates you can actually refill the prescription. DON’T WASTE PEOPLE’S TIME!
BTW after going through this the second time we went to walgreens on euclid and katella. They filled the prescription within 15 minutes. This just confirmed this location is full of miserable liars.

ATTENTION Walgreens pharmacy!!!
I’m the guy who called at 8:50 today. I was on hold for about twenty minutes, just long enough for one of your lazy employees to answer the phone and hang up.
THANKS!!! Good thing you guys don’t work for a reputable drugstore or health care because then your lack of work ethic and professionalism could hurt someone. Ohhhh wait… You do. Just another reason to go to cvs pharmacy.

Having a sick child late at night is the worse thing a parent can ask for, but having a doctor that will answer your phone call in minutes and call a 24hr pharmacy nearby can be a life saver. Well as I’m giving the pharmacy plenty of time (45min) before calling ahead to see if my rx is ready, I finally call and the first time took about 5min to get to the pharmacy, having to hear the first employee answer, «hello?», in the ghetto-​est (if that’s even a word) accent, place me on hold for 5 more minutes just to get hung up on. I call back and get put on hold again for 20 more minutes, then I decide enough is enough so I call back to speak to a manager. Well what happens next is the kicker, on hold for another 30 min, finally I get a hold of someone, she tells me it still has to get filled and they aren’t open 24 hours, so now I have to travel further bcz they close at 9pm! Well the doctor called in the rx around 7:30pm had they had competent employees that can answer a phone and direct you accordingly we would have had plenty of time to get the medication on time! I always go to Costco! On emergency situations it’s nice to have a local pharmacy around in this case it reminds me why I shouldn’t go anywhere else! Costco always delivers! The sad part is that this is the service everyone will always get from a company like Walgreens bcz there is no accountability for their employees, therefore, all they will ever be able to say is, «I’m sorry!» In the meantime your child is still screaming in pain. So now I get to wait an hour while they transfer my rx to another walgreens and begin the process again;(. Way to go walgreens!!! And this is the place we should want to go to, to offer free immunizations to third world countries? I think they r better off with organizations like Reach out Worldwide!

I have mixed reviews here, because when you go after 3pm, the STAFF is totally different. Anna at the beauty counter is sweet. Beware if you come before 3pm the staff is total opposite, Straight RUDE!!! They don’t know store policy’s, and every one thinks they are managers.

Just recently I had my wallet get lost or stolen (still haven’t found it). Inexperienced with cash and used to a credit card, I thought $ 50 would be enough for a set of toiletry.
I ended up checking out about $ 69 after discounts. The cashier helped me so much by eliminating a few over priced items.
What she did for me was time consuming but helpful. Anybody else would have been annoyed by me. I didn’t catch her name, but she had red hair, light skin. Thank you again from me and my baby boy.

I come to this Walgreens often as it is nearby my house and convenient. I always have had a good experience here (as far as the actual store is considered). The guy that normally works at the front desk at night (I don’t know his name, but he has his nose pierced) is always very pleasant to deal with. He is super friendly and helpful. However, I had the recent displeasure of having to use this pharmacy. The female pharmacy tech was MEGA rude. I was appalled at her poor attitude. I went to drop off a prescription on a Saturday morning, and boy oh boy did I get a huge attitude from her. She clearly was not having the best of days… but why take that out on your customers? She rolled her eyes at me a few times, seemed less then enthused to answer my questions, and was considerably short with me. She seemed like I was inconveniencing her by dropping off my prescription to be filled. When I came back to pick up my prescription, there was a different guy there who was far more pleasant and easy to deal with. But I must say… I will not be using this pharmacy ever again unless its a last resort. I’d rather drive a little further out of the way to CVS then deal with this woman ever again!!! Professionalism definitely seems to be lacking here.

I needed a pain med 3am in the morning. First I went to the one on State College, and to my surprise it was ALL sold out!!! How could this happen? So I drove to this one with excruciating pain. Not only they had the product, an employee was super friendly and nice to make my morning better. Next time I will drive straight to this store, even though I live closer to the one on State College.

I have been disspointed for the very last time with this store! First of all, if they mark an item on sale with a shelf tag, do not expect to get that sale price, instead, expect to piss all the customers in line off while they call for a manager to do a price check and no one comes out. They never order the new makeup that is out, expect to find that at Walmart before you find it here where it is «said» to always be, and also their buy one get one half off deals? That only applies if you buy 2 of the identical item, oh yes, I want 2 foundations rather than a foundation and maybe a lipstick? Customer service is lacking badly here, but there are plenty of other Walgreens around that are much better, so steer clear of this one. Update 5÷16÷13: I upgraded this one to 5 stars because I received a phone call from the manager who apologized for what happened yesterday, he made the situation right and I appreciate that.

Ahh,
I practically live here.
I come here so often that I notice when there’s new employees… I also think I’ve been here at every hour of the day for the past few years… early morning, daylight, twilight, night, midnight, breaking dawn… and whatever else Twilight book titles.
I go here for loads of things… It’s like a college kid’s best friend. 24 hours? Thank goodness…
I like buying my drugstore makeup here because it looks SUPER clean and unopened.
I also print pictures here… and buy memory cards for my DSLR camera.
I’ve never had a problem with this Walgreens. I hope it stays that way.

Love this Walgreens! Employees go above and beyond to provide excellent customer service!!! Pharmacy dept is efficient and always very courteous! I’ve never waited longer than 15 – 20 mins for my prescription! Highly recommend!!!

Quickly got a card here. Fast and easy. Clean store.
Tons of parking and easy to get back on the freeway.
Shortest review ever.

Jack needed a prescription filled before our cruise and before returning home to Germany, especially since the medication is not available in Germany. So we found this Walgreens close to our hotel. They did not have it in stock so the wonderful woman pharmacist called around for 10 minutes to find a branch that had it. That’s great service!

This Walgreen store, and probably other Walgreen stores, are terrible in general for filling prescriptions. They can’t follow simple request, and they only go through the motions of doing their job (s). It’s truly amazing people aren’t laying dead in their parking lots from incorrectly filled prescriptions.
Without fail, they charge me wrong on almost every visit, because I have my insurance, and their Walgreens club, accounts tied together. For some reason, they don’t know (computer problems/​issues they say) how to reconcile the correct price (s) for prescriptions that use these two accounts. They just charged me $ 38.89 for a prescription that should have been $ 8.89. 3 phone calls later and it’s mostly solved.
Do yourself a favor, and go to either CVS a few blocks north on Brookhurst, Target on Euclid or RiteAid in the center across the street. Stay away from these circus clowns at brookhurst and ball.

For some reason, there’s something about walgreens that always make me buy my meds over there instead of cvs or rite aid. I guess they have more to offer than the others? I don’t know. Lol. I just like it better. This walgreens is neat and clean and customer service is great.

This pharmacy and drug store is open 24 hours. The staff is helpful and friendly, especially in the pharmacy. It is conveniently located on the corner of Brookhurst and Ball.