Veteran Air

My air conditioner failed to turn on, called Vetran Air and they came out the following day, right on time. They immediately located the problem, fixed it and their price was more than reasonable. I highly recommend them!

Unilocal delivered again! So the outside fan of my A/​C unit gave up on Friday afternoon, just before hitting the hottest weekend of the year so far (Santa Ana peeps, stop breathing out at the same time! The wind is hot, you know). After calling up some companies, the earliest they could come was the next day in the afternoon since it was on the weekend and probably lots of people also needed some services before the summer hit. And then, Mike from Veteran Air called me back after I left a voice message. At first, he said he wouldn’t be able to come until later in the afternoon also. But probably hearing my desperate plea, he then tried to squeeze me in his busy schedule and came in abour half an hour after my call. He came, diagnosed, and resurrected my dead A/​C in 30 minutes. No extra charge for a weekend job or «emergency» call, Mike and his team made my house cold again in a flash. They explained what was wrong and what they fixed, and even gave me some useful tips to prolong my furnace’s age. That’s what I call transparent and superb service! Will definitely use Veteran Air again in the future.

Called on a Monday AM and left a message, Mike called me back probably within 45 minutes, I described our problem and within about 60 minutes, Mark rolled up in his decked out in his Veteran Air truck wrapped in Marine Corp style graphics and patriotism, hooo ahh. Whats remarkable about this is on this particular day So Cal was in a heat wave and temps were above 100 degrees so getting the A/​C fixed was high up on the «to do list» their fast response is not because they are not busy, but rather because they are MORE efficient in diagnosing and repairing the systems they look at, that’s a key difference that allows them to respond more effectively!
Problem was quickly diagnosed and explained, the fix was a simple one so we were up and working again in about 10 minutes. No up sell, no fuel surcharge, no other bs charges to up the bill, just fantastic service!
Also of note, with the name of «Veteran Air», and as a 25 year Veteran of the military myself, I can quickly assess if the person actually served or is just using the name «Veteran» well to my great pleasure both Mike and Mark are indeed Veteran’s themselves, so feel confident knowing that trustworthy people are working on your system and will get the job done the right way the first time! 5 stars all around!

I called Veteran Air after having issues with installing a NEST thermostat. The people at NEST were unable to figure out what was going wrong with the the thermostat and HVAC. NEST was quick to assume that my HVAC wasn’t working properly. After calling Veteran Air, they sent a technician out the same day and figured out that the NEST was defective. I’ve hired a series of vendors to resolve issues in my new condo, and I have to say Veteran Air has been by far the best. Mark, the technician who came out did an outstanding job. He was professional and extremely helpful in explaining what was going on between the NEST and the my HVAC.
These guys are top notch. I would highly recommend for anyone looking for AC repairs, small or large.

We came home last Saturday night to find out the A/​C went out. The temps were in the triple digits and we were miserable. I called a lot of places only to get an answering services or that someone could come out Monday. I kept searching and found Veteran Air. I was so happy I almost cried when someone answered the phone and said he could be there in an hour. They quickly found the problem and replaced the parts and didn’t even charge extra for Sunday. The customer service was so exceptional and he even checked back with us in a few hours to make sure it was cooling down. I would highly recommend them to everyone. I’m a customer for life!!!

Right when I thought I had settled on another contractor to do a brand new AC installation at my house, I agreed to meet Mike from Veteran Air on a referral from my neighbor. He blew me away (AC pun unintended). He coordinated with other contractors (electrical, roofing) to do the job right and keep the price fair… beyond fair, really. Today it was over 90 degrees outside, my house stayed at 75… ’nuff said.

Mike was wonderful and honest.
He came in to replace some of my ductwork at my house.
Every other company wanted to make the job a BIG job that would cost me thousands and would not do what I asked.
Mike took the job with no arguing or upselling.
He fixed my issues and cleaned up after himself.
He even ended up lowering the price because he over estimated the job (VERY HONEST!)
I am having him come do more work at my house and I would recommend him to anyone!

Thank you so much for making it out today to fix our air conditioning. Mike was very polite and fixed the problem fast. I highly recommend him to everyone.

A couple weeks ago during a heatwave, our AC gave out. Mike and Brian were prompt and took care of our HVAC with professionalism and efficiency. We appreciate that they came well prepared and didn’t have to come back with additional parts, so we were back in business within minutes. Mike even came back a few days later with a few extra air filters. Highly recommended! Mahalo, Mike & Brian!

I saw their truck on the 1 – 5 and saved the image for future use. Recently our AC decided it was going to stop working at its full capacity. Having absolutely no AC related knowledge we figured it needed basic servicing. Turns out it was a lot more than that. I was able to get an appointment very easily. Mike and Brian came out while I was at work and my husband was home with our kiddos. My husband told me they were amazing. Very professional, informative, and explained everything throughly. They completely resolved the issue and our AC is back to phenomenal. Mike was so kind he even followed up to make sure everything was still working well. They are definitely a company we now will for ever swear by and definitely use anytime we have any future AC issue. We would also definitely recommend them!

Veteran Air helped our family out so much. Mike installed our themorstat in our home and took the time to get me connected online so I can control my air conditioning unit from anywhere!!! He was patient and took the time to answer all my questions and the company as a whole displays a great amount of professionalism. I highly recommend you use Veteran Air to install and help you get your air conditioning system running and to have full control on your system. Thank you your services are highly appreciated and our family is in great hands with Veteran Air.
Thanks,
Ben Linn

I called Mike to see if he could help me with my air conditioner. My AC had stopped pushing much air in the system and I could tell that the system was getting less and less effective. The AC would run for hours and barely cool the house at all. So finally when there was barely a puff of air coming from the vents, even though the unit was running and using up plenty of electricity, I called Veteran Air.
I called the owner, Mike, and got his voice mail, but he called me back in less than 20 minutes. He was currently at a job, but would come take a look when he was finished. In less than a few hours, he had run a few diagnostic tests and inspected the whole air conditioning system in my old 60’s ranch house. Mike made several recommendations and gave me a few options as far as replacement parts and doing various upgrades to the system. I really appreciated the options because even though replacing the whole AC system would be fantastic, its just not in this years budget, so instead he did a phenomenal job cleaning the motor that had, by the looks of it, never been cleaned, the whole AC unit was caked in old dust and hair and was absolutely blocked. Mike and his wonderful assistant Brian cleaned it up and gave the rest of the system a great tune up. They made some adjustments to the various components and I could not be happier with the work that was done.
Mike even came back a few days later to make sure the system was working at maximum efficiency. I was amazed at how well our AC works now. The cold air shoots out of the vents with such velocity that my curtains sway in the wind generated from the vents! I ran the AC for just a few minutes this afternoon and was so pleased that the house was cooled down very quickly. The summer months are coming and I am so happy Mike was able to get my old AC system working so well. In a few more years, we will spring for an all new system and of course we will be asking Veteran Air to help us with that.

Mike is absolutely great! This is the kind of customer service you dream of (if you dream about customer service). Was not late for either appointment we made. Very informative and friendly, when the first thermostat I had did not work with the system that I have he recommended another. We communicated via text and I purchased a different thermostat. I probably could have installed the unit myself but his very fair price and awesome customer service made me call him and give him the job. He walked me through the whole program on my thermostat. Checked my unit and made sure it was working properly and he cleaned up. He also didn’t mind my pug puppy jumping on him trying to play. Wonderful service and wonderful human being. Thank you Mike!

Veteran Air was prompt, very fair pricing. They did excellent work, cleaned up after themselves. Mike and his workers were polite, respectful, dependable and reliable. I would recommend Veteran Air to everyone. They were THE BEST!!!

Excellent communication and great workmanship and good price. Easy and efficient process. I’m a very busy person and all these things made getting our AC running correctly very painless. Thanks Mike!

Really happy with the job. We replace condenser, coil and furnace. Everything went very smoothly. Mike and his team were very helpful and went overboard and solved the electric problem. Guys are nice and very professional. Highly recommend them.

I would refer everyone I know that had any hvac problem to veteran air. Mike is fast and reliable.

Great guys to work with! They were easy to get a hold of, polite and flexible with appointments, and followed up to make sure everything was working. Couldn’t recommend them more highly!

Mike was very quick to return my call and gave me a competitive quote compared to a lot of the runaround from other people I called. He was prompt, respectful, and left no trail of the mess that was our previous install. Most important though: our home is like an oasis during the oppressive California heat. He even made it so the master bedroom had a little extra oomph of A/​C because I mentioned it can get hotter there due to its position in the house.
We have a long history of Army & Marine vets in our family so it was great to be able to support a company promotes the values and success of servicemen. In a world of impersonal corporate nonsense, Veteran Air is quite literally a breath of the freshest.