Shell Station

I used this gas station service twice and for some reason I had fraudulent activity in my card, they tried to charge $ 700+ few days later I used it at this location, when I went back and when I asked for the manager clerk told me that no manager at the time, I also told him to be aware about the fraudulent charges to my card but he just responded” oh ok” and I left, consumers be aware!

Have received multiple credit card fraudulent activity notice after pumping at this station.

Horrible place. no service, but when for help u will get an attitude. Never again will I stop by this gas station!

The owner here is somethimg else he patronizes his customers so much even his employees seem uneasy

This review is for the car wash only.
I don’t do many reviews because I feel I never have the time but this one made me so upset, I had to make sure no one else has the same experience.
A little over a month ago, I bought an Amazon Local voucher for Magnolia & Katella Car Wash, which is apparently located at the Shell gas station. My promotional value was $ 60 and was to be spent during one visit.
When I pulled up, they had signs and one of the signs listed a Platinum package.: wash, clear coat, shampoo, interior clean, etc. etc. for $ 27.99. I thought «great!» because I needed all of that and my leather seats conditioned and clay bar so I could add those on and try to reach my promotional value of my voucher.
After taking about 10 minutes to actually find my information on his printed out spreadsheets, I told him I wanted the Platinum package, clay bar, and leather cleaning and conditioner. First he was confused, then I showed him my voucher details: $ 60 and used in 1 visit. He says that he’s not sure he can do that so I asked him why not? His sign specifically listed all of the details and I wanted to add on other a la cart items. He then told me that they can’t do clay bar because they just recently switched owners and are renovating so they don’t have all the tools.
Now the owner comes over to see what the problem was since it has now been about 15 minutes. I showed him my voucher and pointed to his sign, then repeated everything I told his employee. He then tells me the sign is wrong and they just changed owners and he hasn’t had a chance to change the signs. I asked him how he’s been doing business if he’s not giving people the packages they indicated on the signs. We argue for another 5 minutes and he’s basically saying I either take it or leave it. At that point I have no choice. Amazon only allows a 30 day refund and I’m past my 30 days.
I finally relented but I left feeling incredibly gypped and upset. I cam back an hour and a half later and my interior is barely cleaned, my dash was still dusty, my cup holders were still a bit dirty and there were some water spots on my car. Instead of wasting more of my time to argue with them, I left. I paid $ 25 for this voucher and I don’t think I even got $ 25 worth of a car wash.
TL;DR — DO NOT GO TO THIS CAR WASH IF YOU VALUE YOUR CAR OR MONEY.

Car Wash@
Good service and does a good job. but takes little longer than other carwash places.

The closest Shell station to my house and I’m rather fond of it. It’s clean of trash, hobos, and other sorts of unscrupulous folks, which is a welcome relief from the places where I get pestered by men who need a few coins for «bus fare.» The gas pumps are also organized in a neat diagonal setup that makes it easy to pull up and drive out — no tedious reversing around required.
The only downside is that the gas pumps aren’t separated far enough for two cars to park side by side. Thus, I constantly see new visitors attempt to dangerous squeeze next to another car and eventually back out in a confused fashion. Thankfully, the station is often empty enough so that this doesn’t cause a problem.
/​/​Directions /​/​
On the northwest corner of Katella and Magnolia. Easy to enter into when driving west on Katella or south on Magnolia. This intersection is busy, but the traffic lights are active, so I usually don’t have to wait very long, if at all, to exit.