Ross Dress for Less

Worsed store ever !!! It’s so hard to find things ! The lines are so long !!! The cashier are slow !! And there are no great selection of clothes ! I just hate it !

Big parking lot! No wasting time finding a parking spot and going straight to shopping! That’s what we’re here for, right? Pretty good size store, but a hot mess went it comes to presentation. I went straight to the luggage, since that’s what I came here for, and the piles of clothes literally on the racks are far less presentable and deters me from wanting to shop here. Who wants to dig through piles of clothes, wasting their time rummaging through piles to find their size? Not me. Even though I came here specifically for luggage, it sure didn’t appeal for me to even stop and look for something. Even walking around to check out the other areas of the store proved to be the same, everything cluttered and hard to shop. So off I went to the cashier after realizing that I don’t want to rummage through the hot mess. The cashier was pleasant and the transaction was fast. And out I went with just one purchase.

This is the worst store in terms of cashier and checking out. 1 cashier with 10 people in line while other workers are at other registers tagging clothing. Waited in line for almost 20 minutes. They finally added another cashier when the line reached 15. It was ridiculous.

Dear God! How does this store make any money with the poor selection, their horrible cashiers and a Manger who is simply too busy chewing gum and avoiding complaints.
I was at the store around 10 pm and a family was purchasing a large amount of clothing, plus adding and returning items they originally wanted, but changed their minds at the cash register. I’ve got to give the cashier props, realizing the customer I mentioned was going to take a while because of their buffoonery, so she called for another cashier, like she was supposed too. A heavy set man came to the front, ignored the request and left, refusing to open. A 2^nd older employee was walking towards the front, met up with the heavy set employee and began joking around.
A few minutes later, the older gentleman, walked to the front of the store, joked with another female employee, retrieved a cart and began walking away. I realized that the gentleman, along with the other employees had mastered the art of the ostrich: sticking their heads in the sand so they don’t have to deal with the customer. Well, actually, it’s the art of lowering their heads and refusing to look at the customer, as he continued to walk away from the front of the store.
I called out to the older gentleman, who pretended not to hear me, do I walked behind and was able to get his attention. I asked him to call the manager. He did
That’s when the gym chewing took precedence over the customer. He refused to even look at me and would only say he’s «the manager.» I explained to him the buffoonery and asked why he wouldn’t have 1 of the employees open a register, after the 1 employee asked for assistance. This was when the real fun began.
«The manager,» simply wanted to know which 2 of his male staff was joking around. I was thrown for a loop, considering other than the manager, who was male, had only 2 other male employees working at the time. In between his chewing and his mastery detective work he finally instructed «Mayra» to open up.
Mayra displayed the same attitude as the manager, poor, and asked for the next customer to come up so she could help them. Of course, that was me.
Now old Mayra had more intestinal fortitude then her manager and made it a point to let me know that she was doing me a favor by opening up a register to help me since, as she eloquently put it, «I’m not even a cashier.» Here I was, at about 10 pm, wanting to make a purchase and go home, and shame on me for making them work and pointing out their deficiency that if the customer isn’t happy, they don’t buy. And in the words of the host of an infomercial, «but wait! There’s more!»
Now, I was peterved and asked her for her name and as all she wanted to do was argue that she was right and the ugly customer was wrong. I asked her for her name, which she refused to give me at 1^st and at 1 point, shifted her body so that could not read her name. After asking about 10 times she pulled her name tag upward and said, «there! That’s my name.»
I asked her several more times for her name and she pointed toward her name tag and said it: «there! Can’t you read.» And although I admired her spunk, it was not appreciated.
I told her that I wasn’t going to be purchasing the items, but she kept scanning them. She then asked if I was going to buy the merchandise, «or what?» Wow.
I attempted to telephone the customer service line, but it’s apparent that Ross doesn’t care, since all the telephone prompts instructed for a zip code. No wonder their employees have such a poor attitude.

This was one of my favorite Ross location because they had a great selection on shoes. Now as the years have gone by so has the selection especially on men’s shoes. Customer service can be hit and miss.

Worst. Store. I’ve ever. Been. In. Service is terrible, the manager was extremely rude, there’s clothes all over the ground covering every inch of the store. Save yourself the time and stress from this place.

Staff is rude all the time, and you have to wait a good 20 minutes to pay for something. They never offer to help

Horrible customer service. I bought a pillow from there and after I was done paying for it, the cashier just looked at me… Didn’t put it in a bag, but just looked at me like she wanted me to move already. I asked her to put in a bag and she says it won’t fit in any of the bags they have… mind you, it’s the size of a standard pillow. So I returned it and went next door to tj Maxx and bought one for the same quality but cheaper and better customer service.

Today I went to buy shoes for my kid the cashier forgot to take out the tag one of the cashier we paid to one of the store employee to take of the tag she took the shoes and ask me did you pay for it how stupid your cashier telling you to take of the tag and you asking the customer did you pay for it I only told her to ask your cashier before asking me and she show me very bad attitude on top of that the old security guard show up with the same attitude I don’t want to go to that dame store again they should respect the customer every customer is not a thief

The staff and Store Mgr are extremely rude, the store is a mess unable to get anyone to help u on the floor. Poorly run

Good deals! Come and check it out… Nice cashier last week when I went. If the had more cashiers it would be great!!!

It’s a Ross. Can a Ross really get 5 stars? This Ross was clean for the most part. As clean as a Ross can be I guess. Nothing unusual about this Ross. Employees were friendly and helpful. Kids running around screaming, which is fine. Normal selection of a little bit of everything. Prices are what Ross prices usually are. Would rather be at home but the girlfriend wanted some help finding little trinkets for the house. #goodtimes #smh

While I really enjoy the large selection of items to choose from, and the great prices, I find the store itself difficult to maneuver. The aisles seem very close together, the shelves are often very high, and there seems to be as much product on the floor as on the racks. Add to this a store full of shoppers and it makes it somewhat difficult to navigate in a wheelchair.
That said, I really like the product selection and the staff is usually helpful and nice. I just wish I had an easier time visiting this store. That’s all I can say for now, but I hope to be able to revise this review someday soon and give this store five stars.

This store is an absolute mess, no matter the time of day. As in, worse than any other Ross store, which is saying a lot.
I was in desperate need of a pair of shoes for work and thought I would just run in and grab a cheap pair. There were more shoes on the floor then in the racks and there was no organization to the sizes at all. At one point, a worker actually walked (rather ran) by and asked if I needed anything but before I could say something she was in the next row over, asking someone else while running past her. I couldn’t believe that she could just have blinders on and would just pass the piles and piles of mess. There were even piles of clothes that had fallen off hangers. People would actually buy these?
Not worth the buck you’ll spend, if you have to actually dig through dirty piles of clothes or shoes.

Along with any other Ross, you got your usual stampede of lost, crying kids, opened boxes, and products and other clutter scattered all over the floor and shelves. Stock is (as expected) very unorganized. «Loss Prevention» and employees are rude and practically useless. Besides that, sometimes you can find something good in the clearance section. The lines go by pretty quickly, which is good. Love the location too. But still prefer to shop at the TJ Maxx next door.

I recently bought some running shoes at the Ross in Cypress, I wore them once and they hurt my feet really badly. I went to this Ross in the Anaheim plaza which is the Ross I usually go to and the manager Bong refused to give me store credit or even my money back because there were «worn» and he couldn’t «resell» them, he said” I should try the one in cypress where I bought them.” What’s the difference? I always go to this Ross and never had any problem. Ross should be more attentive on the managers they hire and make sure there Managers have the highest customer service!

Who Doesn’t Want to Save a Buck?!
I admit, that I like the prettier things in life and would love to SPLURGE at a Bloomingdales one day, if my wallet allows it — but let’s be practical.
Just like the normal Joe, I can’t afford that! With the Economy being the way it is, and the Government shutting down whenever it feels like it, (Ha!) we should be focused on saving as much money as possible. With that in mind, I’m a fan of all Ross Stores in general, but I will brace myself if I plan to go shopping there.
For this particular location, it’s a very decent size with a LARGE parking lot. I hardly ever have trouble finding parking, even if it is a Saturday. The state of the store itself on a Saturday is expected: It’s chaotic. The shoe area was not organized; you can forget about looking in the size ‘7’ section and actually expect to find the size. Honestly, you have to have the patience of a Saint to come to Ross.
Yes, they will exhibit and separate the newer pieces, but if you really want to find a steal, you’ll have to go through racks and racks and racks of clothing that will only be categorized by their sizes… Have Fun!
Still, after all that madness, I walk out with some stellar pieces that would of cost more in Department Stores. And don’t let that line for the Register intimidate you — it goes by quicker than it looks.
It only goes to show that I’m not the only buyer willing to go through a little bit of hell to save lots of dough.

I don’t live in this area and I don’t shop here but I had bags in my car for returns to both Ross and T.J. Maxx. I drove past this shopping center and saw that Ross and T.J. Maxx were right NEXT DOOR TO EACH OTHER! Oh hellz yeah, you know I just had to stop to get both returns out of the way.
This store is super crowded. The girl who did my return was super quick and efficient. I don’t expect a love fest from discount store employees. Just a nice «hello» and a quick transaction are all that I require.
I wandered around the store and I really did not see much that I liked, plus it was so crowded it was hard to walk around all the people. I found some Halloween décor that I bought. They also had some Steve Madden purses and some Jessica Simpson purses, but nah, I’m set on purses until the year 2033.
I’m not sure if this store is smaller than the T.J. Maxx store next door, but the T.J. Maxx has a more appealing layout. This Ross store did not entice me to stay and buy… I did a quick loop around the store, picked up a few glittery pumpkins for Halloween and headed for the checkout. The line was long but it was pretty fast.
The management here needs to go to T.J. Maxx next door and copy their design layout… it is much more pleasing and pleasant.

Was your favorite childhood novel Treasure Island? Did you always guess the cause of the patient of the week’s illness BEFORE Dr. House revealed it? Do you like Easter Egg Hunts, crossword puzzles, Agatha Christie and Hercule Poirot mysteries? Were you always the first of your friends to locate Waldo? Well, then have I got the place for you.
Ross Dress for Less is an off-​price retail department store chain with over 1,000 locations. They advertise that customers will save 20−60% off department store prices; one of the ways they keep the prices so low is by having a no-​frills approach to their retail stores. Seriously, absolutely NO frills. Well, okay, they do have bathrooms, clothing racks, and hangars, but those are about the only concessions they’ve made on their no-​frills policy. There has been little or no effort at creating merchandising displays inside the store.
While it may not be displayed attractively, the merchandise is arranged by departments with clearly visible signs. The racks are also arranged by size and most items are in the correct section. There is plenty of merchandise crowded onto these racks and everything appears to be in fashion, in season and in pretty good condition.
You’re not going to find many designer brand name items here, though there certainly are some hidden here and there; if you’re looking for cute clothes to bum around at home or go out on the town you’ll definitely find some here. You’re going to have to be willing to put in a little work to find what you’re looking for and it helps not to have too rigid and idea of what that might be. I dropped in to see if I could find some cute jeans with bling on the pockets but left with a cute blouse for dancing, a new pet bed for my yorkie, and a salad spinner (the bowl on the one I own is badly cracked). And I purchased them for a song instead of the arm and leg I’d probably have paid at a regular department store.
In addition to men’s, women’s, and children’s clothing you’ll find shoes, accessories, small furniture items, housewares, pet supplies, and even jewelry. Come check it out and you may just find your own little buried treasure; be sure to bring some wet wipes to clean up with afterwards.

This place is like Walmart: I always complain that is messy, dirty, and totally lack of any kind of customer service (actually I’d say it’s AWFUL!)
but… if you are on a budget *like me* and if your are patient and lucky enough you can get some cool stuff without any visible damage for a really good price!
What I got here?
Great active apparel, snickers, flip flops, sandals, home and kitchen stuff
I try to go when they just open in the morning (10 am ?) so it’s 5% less disgusting and there is less amount of people
I hate it but unless I hit the lotto I gonna keep coming