Ritz Cleaners

Fast, great price and friendly staff. Not sure why so many people complain. A lot of unhappy people in this world.

They don’t even deserve one star. Unprofessional, ruined my wedding dress and charged me for ruining my dress. My wedding dress has so much sentimental value and they didn’t do anything about it. They LIED for two MONThS about the dress stating that there TAGS got mixed up and they are looking for my dress after three attempts of trying to pick up my wedding dress they finally called accidentally. I overheard the supervisor stating that they ruined the dress and they don’t know how to tell us. After calling and confronting them they finally said they sent my dress to alterations to get it repaired. You should see the dress omg I was crying my eyes out. Never took anyone to court but I’m taking them to court!!! I’m not accusing them I know they lied

It’s been a year and these guys still won’t pay for my damaged cashmere sweaters, they are the worst and don’t even care. I’d never recommend them!

Love this place. Very friendly and next day service. Are you kidding me. And the prices are way less that the other local places. My new go to

We have been going there for more than 5 years. Great prices, great service. Very convenient parking. That shopping center has lots of great shops.

I have been using their service for a long time and they are pretty good! The ladies who work there are very friendly and I never have any problem with them. I have a jacket that is black and white and the white part got some dark vinegar on and they took care of it without damaging the black part! Awesome job!

If I could give «0» stars that would still be too high. Apathetic staff!
Had a discount coupon for a comforter which they did not accept. They stated it was a «special» comforter that did not qualify. It is a normal comforter. — STRIKE 1!
They damaged my winter jacket. I did not realize it was damaged until 8 months later when I needed it. There was no proof they damaged it as it was not immediately reported. It was still on the Ritz hanger, which I throw away once I use the garment. STRIKE 2!
They lost my sport coat. Tried to give me back a shirt instead. They were confused when I told them it was not my shirt. Fast forward a week and a half, they found my coat. They appeared to want praise and a reward for finding my coat in a «timely» manner. Why was it lost to begin with? Was told the supervisor would call me credit to my account. A. This «supervisor» was never in the store the times I was there or called. B. No phone call, no apology, no credit. No more of my business. STRIKE 3!

I’m having a hard time understanding how this place is still in business.
The service is awful, very unprofessional and they don’t seem to care for it much.
The cleaning well there is no cleaning the clothes are dirty and never cleaned.
Lost 2 clothing items and 3 months later still not found and no care in the world to actually try and find them.
Bottom line this place is very very bad. Never again.

Would not recommend this cleaners. They don’t listen. Took sheets to be pressed, only pressed. Was specific, only press sheets. Don’t wash. Instead what did they do, washed the sheets in detergent that I am allergic to. As convenient as the location is I will not give them my business again.

Everyone who works here is friendly and nice!
Great service and prices.
Never have had a problem.

Sign says open at 7 + no one there at 7:10=I take my business somewhere else.

Only reasonable and good dry cleaning service in the area. ALL others charge double the price… I checked!

They are super friendly, do a good job, priced fairly, and located conveniently.
Not sure what else you can ask for?

Ritz Cleaners has ruined several items of mine, check all your clothes before you leave, as they will not give you a refund if you find damages later. I do not recommend this dry cleaner.

Always timely with my dry cleaning and they do a great job I’ve never had an issue with cloths after bringing them here to be cleaned. Highly recommend Ritz Cleaners!

I’m done with this place. I have been going here, exclusively, for several years, but for the last couple of months, I’ve been having a problem with them laundering some of my blouses even though I specifically request (every time!) that they dry clean everything.
Although the blouses they are laundering aren’t labelled to be dry cleaned only, I request dry cleaning because I don’t like my clothes to smell like detergent. And, unfortunately, whatever brand of detergent they use has an overpowering scent about it. Maybe I’m overly sensitive to the smell, but the point is, I request dry cleaning, and that’s not what I’m getting.

Best cleaners in the Canyon! Always ready and will even do next day at no charge if you ask. I won’t take my cleaning anywhere else…

I’ve gone twice, several years apart. Their hours suck and the staff is unfriendly. I’ve actually never sucessfully had anything cleaned there. I guess they really didn’t want my business. Too bad, because someone else did. I needed a suit ready for a funeral the last time. They didn’t care. Went to Polo Cleaners, and I had it ready within a hour.

Do not use this cleaners they have substantially gone down hill. I had a very expensive silk dupoini king size bed spread which they melted the last time I brought it in for cleaning.
They refused to acknowledge they melted the bedspread and refused to give me any money back. After several lost pieces of clothing, damaged clothing upon return and melted bedspead I finally said ENOUGH.
The owner should spend more time looking at his declinging business and the poor customer service his store manager provides.

Used to go here every time I needed to have suits dry cleaned.
Ritz used to charge $ 2.00 for the suit pant and jacket each. Then they bumped the price up to $ 2.35 per item, which is still fine, still cheap.
Last week I came here and saw the huge banner across the store front that says «Most any garment, $ 2.35.» I ask for one suit to be dry cleaned and I got charged $ 2.35 for the pants and $ 3.88 for the jacket. I politely asked why the jacket was not $ 2.35. Apparently most any garment means practically no garments, because I was told pants, skirts, and then a list of garments I probably would never dry clean anyway. Not only that, but the person there was not friendly at all and borderline rude! She rolled her eyes at me when I asked her if she was sure that suit jackets were not $ 2.35 and she told me it had never been $ 2.35. Except when I was there around seven months ago, I got charged $ 2.35!
She also acted like they were the cheapest dry cleaners around, but I have seen coupons and ads for other dry cleaners within 2 miles with lower prices. I was only going to Ritz because I have been a patron of this business for the last 10 years.
The price increase is not substantial but I cannot stand the rude treatment!