Prometric Testing Center

The place is clean, quiet and the staff is courteous and efficent. I would definitively reccommend this place.

Horrible testing center. The staff is nice, but its so loud. Instead of loading the room from the back to the front, they load the room from the front to the back which causes everyone who is already taking a test to be distracted not only by people walking around behind them, but because the ground shakes when people walk on it causing your computer screen to also move. The female staff weren’t so hard on their feet, but the male staff seemed to stomp around and very much distract you.
Another distraction is that the prometric facilitators will check you into the testing area in one room, and then bring you into the testing area but they are SO LOUD. It’s separated by a clear window and you can distinctly hear the instructions they give each tester before they come in. I brought by own ear plugs but they can only block out so much. I tried using their headphones as well but its like putting a plastic spring across your ears. It was so loud that i even pushed my chair back, looked at the staff and put my finger to my mouth to signal to be quiet. He replied «I can’t» in full voice through the windows and all.
If you have the chance, go to a different testing center but if you are forced to go here, make sure to bring your own ear plugs and pray that you don’t get the horrible testing experience I did.

Trying to reschedule on the phone with these people has taken over an hour. I’ve been talking to an Indian who has a thick accent and is basically clueless about helping me reschedule on their website. He ended up doing it over the phone and taking an hour.

I took my MCAT here today, and I was a little worried due to all the negative reviews. My experience was perfectly pleasant. Everyone working here was nice, and I’m realizing that many of the prior grievances is actually due to the strict nature of Prometric/​AAMC guidelines, and not the actual location itself.
The testing center is a small suite in a quiet business building, and although the bathrooms are down the hall, there was never a long wait to use them. The employees were friendly and prompt, and I had zero issues during the entire duration of my test. I actually rather enjoyed the experience, even though I was immensely stressed out.
The testing room was very quiet, air-​conditioned, and ear-​muffs were provided to block out noise. As a tip, get here early, as the check in queue can get backed up.

I took my USMLE step 2 CK here.
Pros:
Very quiet (which alone is an extremely important for choosing it over the Gardena center)
Free parking
Bathrooms are part of a building, But it’s very unlikely to find them occupied, happened once or twice but didn’t take a lot.
Cons:
Has large capacity, which could result in delayed check in times, I had to wait at least twice for:
1. Another examine to be checked in
2. The new check in clerk trained on how to check in examinees
Another con is that they have extremely tiny lockers and won’t allow you an extra locker, so make sure to bring only what you really need if you don’t have a car parked outside.

The lady customer service is so annoyed. Like others’ comments, they treat you like criminal and won’t respect. They make me wait for 3.5 hours while my teen taking a test «for security reason» while on the sign in there is a cause to authorize another person to pickup. I have to report to her that I need to go to the car to get a book because I sit here doing nothing — she had to repeat several times that I must come back soon. I guess I have to report to her if I need a cup of water later or go restroom or go out to make a phone call. And another person won’t let me wait outside at the hall. She said I must stay inside by the front desk so that they can keep an eye on me just in case they need me to sign my 14 years old out for a restroom break. Is it a criminal like? Suck. One day they will know if they can wait for 3 – 4, sitting and doing nothing, but wait.
And guess what? They didn’t let a girl carrying or wearing a coat to the restroom even though the restroom is not even next to the testing room. She was no allow to wear her coat in the testing room either even though the room temperature is just crazy cold for some individuals.
A man just walked out to the locker, a proctor ran after him saying that he did not sign out on the computer from a break. They made him go through the security check again before entering the test room even though everything just happened before their eyes within 1 – 2 minutes. The re-​checking process ate up the time and guess what the man lost his beak time and testing time for nothing.

Terrible location and terrible staff. I recently took an exam here and the experience was horrible. The staff was rude.

I recently took my Praxis exam here. Few things that stuck out to me:
— Come early. It says to come 30 minutes earlier, but 45 is probably more appropriate so you can take your time signing all the forms, writing a huge paragraph in cursive stating how you won’t cheat, locking belongings in the lockers, going to the restroom down the hall, and being fingerprinted.
— Extremely tiny locker space. One can barely fit a small purse in here, so leave the rest in your trunk or don’t even bring it with you and just lock up your keys and phone.
— Test rules. It is consistent across locations, but wear a light jacket since it can get chilly but you can’t take off or put on additional clothing once inside the testing facility. And also, signing your name exactly as it appears on your driver’s license, even if that was back in high school. How annoying.
It’s a clean business complex with plenty of parking space, but you do what you need to do and get in and out, stat.

The guy in the front dest is extremely annoyed. He claimed that he would report that I was not following the instruction simply because of my HANDWRITING. I came there to take the GRE rather than show anybody my handwriting. Go ahead and report it. Who cares!!! RIDICULOUS.
It was not fun to meet such a troublemaker in the important exam day!!!

I went there to take my USMLE exam which is 8 hours long. Here are the good and bad things about this prometric site:
Good:
–free parking
–no traffic going to anaheim
–water is available at the waiting area
–lockers are provided
–staff is polite
–internet is fast
–the seats are comfy and clean
–the mouse, headphone were working well
Bad:
–there is only 1 public restroom for women, 1 public restroom for men. And its outside the testing room. If someone is using it, you dont have a choice but to just wait and waste your limited break time.
–only 1 staff is assigned per room. So if the staff is giving an instruction to another test taker, youre gonna have to wait until she’s done with who ever came to her first. That is understandable and its not the staff’s fault. But it could have been better if a another staff is available to help you sign in or out for your limited breaktime. (I lost 3 minutes of my extremely limited time waiting for the staff to be available)
–the room is temp controlled, and I saw it was 74 degrees. but I think the temp is wrong bec It was really hot inside. It was uncomfortable.
–the floor shakes when someone walks in and out. The monitor will shake and you will surely be distracted with that.

Thought I’d say a few good words about this place. I recently took the USMLE here and it was perfectly fine. It’s in a business park type area and so it wasn’t too crowded/​busy. Parking is easy and there are no busy streets within earshot of the testing center. The temperature was well-​regulated. Overall, everything was calm and the workers were nice, even friendly. Definitely nothing stressful about the test center itself, I actually felt pretty relaxed. There were lockers with locks provided. The bathroom is just down the hall and although there were only single occupancy bathrooms (one for men, one for women), I never had to wait in line. It takes time to get people situated at their computer, but that wasn’t a big deal. You get the full time now matter what time you start. Definitely recommend coming here and would come back in the future.

TOEFL test took here. The staff treated me like a criminal. They spoke to us sharply as if we had done something wrong. Please, consider courtesy. We’re not all James Bond/​Spy Vs. Spy test cheaters. Also, the testing space itself was not quiet. My station was so noisy, that my mic was receiving the vocal answers of other test takers! (All answers are given via voice). So it’s practically impossible to answer via microphone due to the background noise going on!

I took 2 national board exams here and I love the location. I do plan to take future board exams here.
–Very courteous and accommodating staff who tried their best not to waste my break time.
–Room temperature was just right, but I did bring a sweater with me.
–Minimal noise level and I was able to use my ear plugs.
–My classmates and I rave about this location.

Please avoid this place this is the worst test center I did take GRE overseas that experience was much more better than this test center. The lady at front desk was so rude she did not answer me when I asked her a question she was busy with her computer screen!
Today I had GRE but she did not let me to take the test because I did not bring my permanent resident card but I showed her several document, ID, a form from USCIS which proved my residency but she told me call EST and ETS office is closed on Sundays so nobody was there to responsible or help me to reschedule or contact ETS.

Came here to take a test and it wasn’t too bad of a testing center. The address is correct based on the one posted on Unilocal,but the building name when you get there is different so watch out for that. The building seems to be shared by different small companies inside. The actual testing center is located upstairs toward the end of the hall. When I first entered, the 2 front desk ladies weren’t welcoming at all even though I let them know it was my first time. They didn’t really greet and give a run through of what to expect or what to do.
There’s a hangar walk in closet thing that you can hang your jackets. 2 big sofas near the lockers as well. The lockers are pretty spacious, about the same size as the square ones you’ll see at 24 hour fitness. There’s only 1 public restroom and it was pretty clean. The other is for staff only. Don’t worry, although there are many test takers there, the bathroom never had a line.
Before you enter the rooms to test you gotta go through basically airport security. They will scan you w/​the metal detector, make you roll up pants and sleeves, invert your coin pockets, and fingerprint/​take a picture of you. Other than that the testing conditions in the room were better than most places. It wasn’t too cold in there, they have the temperature set at around 75. My computer was running a little slow and the mouse needed to be clicked on hard.

Avoid this place, go to the Lake Forest location. This Anaheim location is awful/​the staff is awful.

I was a little nervous to drive over an hour to this center in crazy traffic to take my GRE, since there were none near my city. I missed the turn for Hancock on my first time there, but eventually found the center. It’s a small suite in a business area. Once I got to the center, I was very pleased with my experience.
I went on a Saturday, so there was a ton of available parking and it was really peaceful. The building was simple and nice. There was, however, only one restroom, so if it was busy you might feasibly have to wait.
The person at the front desk was nice and got me checked in quickly. They give you convenient lockers for your stuff. My test was scheduled for 1:30 PM, but they got me in half an hour early! The lady prepping me for the test was really friendly, professional and funny, so the security check stuff was quick and painless.
Everything worked fine, and the test room was quiet and reasonably comfortable. I forgot other people were even in the room. They had awesome noise-​canceling headphones for you to use that worked SUPER well… I was in the zone! It was a little cold with the air on, so I was really glad I wore jeans and a cardigan.
All in all the process and environment was more stress-​free than I had imagined. Really nice staff, ok facilities. I did really well on my GRE and I’m going there again in a month!

Worst test center in the world. Their staff r super rude and mean. The test room quality is also terrible in the world. Avoid to come here, or I will say never come here

Finally started a test 15 minutes after the test was supposed to start.
This center is decent — it is a solid testing center and has good parking.

I’ve been to this testing center several times to take the Architect Registration Examination and LEED as well. I live about equal distance between this and other centers, but I prefer to go here and here’s why:
It is in a calm business district (on weekends is almost dead wich is good to calm the nerves before a test).
There are 3 starbucks and a corner bakery nearby for that last minute studying.
The staff is nice and the center wasn’t too crowded.
Last time I was there it was stormy and several huge gusts of wind sort of rattled the windows for several minutes. That was kind of distracting. But we don’t have that kind of weather very often in Southern California, so I will be back.