PostalAnnex+

I have been using this postal annex for about a year now. They are always willing to do whatever it takes to make sure I’m taken care of. This is a true family business and you get that feeling every time you come in. They have services for every postal carrier unlike other competitors

They ship using USPS! I always thought these shipping centers only service UPS, FEDEX, etc so never came in. Now I can drop off prepaid packages using USPS labels and get a receipt easily. I never have to deal with the awful workers aka trolls over at the United States Post Office on Kaiser again! I used to drive to the post office on Santa Ana Canyon to avoid the Kaiser trolls and now this is so close.
Service was quick and easy. Will definitely be back.

I am a frequent customer of this Postal Annex. I can’t say enough about the professionalism and attention to detail I get from both Ron & Bryan. Not only do they have multiple options for shipping, but they have some pretty neat gift items. They also offer services like passport photos (as well as helping with the application process), faxing, copying/​printing, serving as a notary public, and probably several others I haven’t yet needed. Their store is always clean and organized, and not usually crowded. I feel very lucky that this store is only half a mile from my house, but if it was further I would still probably be there as frequently as I am now.

This place is awesome. Wonderful customer service from really nice guys. Plus there are cards, candles etc. I go out of my way to go here… it’s worth driving a little farther. I highly recommend.

Brain and think his pops are aces. I needed to be fingerprint. I printed off the incorrect application not only did Brain get on the website double check the correct form, printed the form. Family owned business, locals with great customer service and nice to talk with!

I’m so grateful to have this Postal Annex in my neighborhood! The peace of mind that comes with the service Ron and Bryan provide is invaluable. They are the ultimate professionals, while maintaining a friendly, community feel. My incoming mail is secure, incoming packages are safe, and they always provide choice and suggestions for best mailing options. They saved me many times during the holidays with complete service from boxing to shipping. With all the package theft being reported in the news these days, I never want anything left on my porch again. I appreciate all the additional business services they offer as well (and the array of last minute gifts they have in the store!) They are an exceptional addition to our Anaheim Hills community! Highly recommend them!

Brian is awesome and always helps me with my packages. Anything i need these guys are always here and conveniently located in the Ralph’s parking lot. Glad to have this place in AH!

Great location and service is outstanding, also has a great selection of gifts and trinkets that are hard to find but perfect for gifts. This is the best postal store around. If your looking for a mailbox, privacy or great mail service that excells above usps or any other services of this kind; this is the place!

Came here for the first time since the new management today. Owner Ron was very nice. It’s awesome to have somewhere to go mail stuff out on a Sunday where everywhere else is good. He helped me send something out the cheapest fastest way and was super friendly. Wish them all the best and will definitely be back here

In reply to the owner’s comment to my original review.
Regardless of how much you charge versus UPS, which I stand by since I still have the receipt. $ 10 per document NOT per signature and have done so on different occasions.
Your employee’s lack of customer service and hot tempered attitude is still disgraceful.

Always great service from these guys. I’ve been using them for about a year now. Never had a problem yet! Bryan (the owner) is always super quick and ready to help. They have many more items besides shipping too (PO boxes, key cutting, notary, etc). Their tracking system is great, you receive an email when you item ships and another when it’s delivered. I def recommend

I needed some quick passport photos and stopped on my way through town. Ron, I assume the owner, was very helpful and friendly. I didn’t love the photo but I think that has more to do with vanity and my denial of mid life reality! The store was well organized, very clean and the price was half what I would have paid in LA. They make keys and copies as well as the other expected services for a UPS type store at a better price! Good management, good services and at good price! And no I’m not related to the owners, I just had some spare time to give these guys the review they deserve! Hope it helps!

I’ve been here once and received great service! The guy who helped me was very through and made sure to follow up on my order. I was impressed with the way things were handled and felt like they actually cared about me as a costumer

I went there for passport photos. The customer service was pretty decent, guys were friendly and helpful. Unfortunately both the digital camera and printer they used were pretty old and outdated, so the pictures came out less than satisfying. I paid almost $ 13 for 2 pictures that I don’t really want to use. I did not complain to them because I think there is nothing they can do, as they are limited by the equipments they have, plus the guys were too nice for me to say «the pictures came out crappy» to them. I then went to Costco right after and had another picture taken there– came out much better, and it only costs $ 5 for 4 pictures! If you need passport photos, go to Costco instead for better price and quality. Nice guys though, so I give them 3 stars overall; if just rating the quality of pictures I received, only 2 stars :(

First class NEW OWNERSHIP! Great fit with our community. Friendly and accomidating.

This place is so awesome! The owner is so nice and helpful! You can not even compare to the previous owner! For sure will be coming back here!

There’s a new owner to this establishment. So much better in services, personalities, and cleanliness!
I went I there to drop off some packages, you are greeted with a smile. Efficient and promptly, I did not have to wait in long line like I would like the last owner!
If you had a bad experience with the previous owner, give these folks a chance!

This place HAD a bad reputation. But it’s ok to go here people. The coast is clear and the new owners are nice, helpful and kind.
Ship FedEx and UPS.
Get a mailbox if you need one.
Notary onboard.
Good selection of greeting cards and tzchakies.
Support them. Write a good review.

Wow, with both New Ownership & Management this local service center has taken a big leap forward. Kudos to PostalAnnex+ for the change. Topping it off, the new owners have a lengthy history with Hallmark cards and gifts, of which they have a very tasteful selection.
We finally have a more full-​service shipping, office services, and ancillary services center here in Anaheim Hills. And the new owners, know ‘service’.
Thanks Bryan.

This place isn’t worthy of even «1» star!!! I had an item shipped to here because on «Postak Annex’s» website, it states «UPS /​FEDEX friendly shipping». So i received an email saying my item was signed and received. So i drive down there, and the owner says «please wait 10 – 15 minutes». I said «i don’t have 10 – 15 minutes, i am a busy person, i have errands to run». So i have no choice but to wait 10 – 15 minutes.
So then, 15 minutes go by, and i ask him about my package. He says «oh, well since you don’t have a mail box here, and you didn’t notify me about the package, i signed it and gave it back to the UPS driver». I asked why in the world he would do that, obviously if a package was sent to your store, someone is obviously waiting for it…
He tells me to come back at 5:20, and it was 2:30 at the time. I told him «are you going to pay for my gas»? He says «Not my problem, now is it». I told him this is bulls*it and walked off. I came back at 5:20 on the dot, and was greeted by his wife. I told his wife the situation, and she says «it’ll be $ 25. I said; «no…your husband said $ 15». So she calls her husband over, and he said «just this once, $ 15». Then he says «next time, just call me ahead of time, and this won’t happen».
Sorry pal, there will never be a next time… EVERYBODY, STAY AWAY FROM THIS PLACE! THE OWNER IS EXTREMELY RUDE, DOESN’T CARE ABOUT THE CUSTOMER, AND DOESN’T KNOW THE FIRST THING ABOUT CUSTOMER SERVICE!!! SAVE YOUR MONEY, YOUR TIME AND YOUR GAS, AND GO SOMEWHERE ELSE!!!