Paul J Licata, MD

I absolutely love Dr Licata! Not only because he helped bring myself and numerous family members into this world, but because he is the only Dr that has ever been able to get my thyroid under control. He is an overall great man and it doesn’t matter if his office needs a new coat of paint. I am going to travel from Lake Arrowhead to Anaheim just so I can get excellent health care.

My entire family has been going to Dr. Licata for YEARS now. He is the best doctor that we have all encountered. He will tell you exactly what is wrong with you without any excessive medicine or surgery. He saved my Grandmother from a very invasive surgery years ago which basically saved her life. He is a family man and is a true doctor not just about making money but about making you feeling better. As for the staff they are all very nice and worked there forever. Overall I would never go anywhere else. Dr. Licata is the BEST

Dr. Licata is fine, but the staff here is incredibly RUDE. I called a week later after my appointment to check up on my referral to see a specialist and the lady on the phone, I believe her name was Kathleen, put me on hold for 15 minutes and finally when I said I was in need to see a specialist she said, «If you’re dying then go to emergency care, I’m busy I have other people to help» and she hung up the phone. I was in COMPLETE SHOCK. Worst customer service care, she definitely needs to be fired.

It’s funny because my review is the exact opposite of the other two listed here. I think the staff is great. Kathleen behind the desk is extremely personable & on top of her game, and the RN’s who first take me back have always been very good. Dr. Licata however, is a complete & utter joke. I am not a hypochondriac & don’t enjoy making trips to the doctor’s office, so if I am going in for a legitimate concern I don’t appreciate getting the constant brush off as if I am coming in with a paper cut. During my most recent visit which was for what I believed to be a broken arm, Dr. Licata proceeded to twist & tweak my arm & as I was yelling «OW» with each touch, he acted as if it was no concern. He said if there was any sort of fracture, there would be bruising. It’s sort of a concern that I had to POINT OUT the massive bruising under my arm. He finally agreed to send me for X-​rays, and when I asked if I could get something stronger than Tylenol for the excruciating pain, he acted as though I was some sort of a drug addict., So I go get my X-​rays immediately following the exam & asked the X-​ray tech how long it would be for results. He said 2 hours. So, I proceed to hear nothing back from anybody until 2 DAYS LATER when it turns out my elbow WAS fractured. They told me to go to get an orthopedic referral which will be another 3 DAYS. I’ve received instruction from NOBODY on what to do in the meantime, so hopefully I won’t be facing an amputation any time soon. I will NEVER go to that lame excuse for a Doctor again, and highly do recommend nobody else does either.

Ok!
First off this is my first review of a doctors office and trust me I have been to the doctors enough. Dr. Licata was great, however his staff seems as though they are in high school and have absolutely no business sense. I hope that they know that we as patients are customers too and that we can go somewhere else for care.
Hey Staff I will send you a dollar if you go buy yourselves a clue.
Mainly the person who answers the phone over there.

I had my first visit with Dr. Licata a month or two ago. My whole reason for trying a new Doc is to find someone who is also an OB in addition to being a GYN, and for some reason choices seem kinda limited in my area.
My appointment was scheduled for 2PM, so being a new patient i knew there’d be some paperwork to fill out, i arrived just before 1:30PM only to find the office closed. i assumed it was lunch hour so i waited until after 1:30PM to try the office again, still locked. i started to wonder what exactly their hours were since they were not posted. i called the phone number i had for the office & learned their lunch ends at 2PM. that was kind of annoying since in my mind, a 2PM appointment means you are in the exam room waiting for the doctor at 2PM, but whatever. the office staff trickled in at 2PM and didn’t get my paperwork going until they were settled.
the office is really small, and in need of an update or fresh coat of paint. i was surprised by the discoloration on the walls & carpet since the building the office is in looks newly renovated.
Dr. Licata is an older man with a good sense of humor. he had me laughing & feeling at ease. he has a great bedside manner, you can tell he has been practicing for a long time & knows his patients concerns.
overall, I’d rate Dr. Licata as 4 ½ stars but his office staff and ambiance as 1 star. i most likely won’t be going back next year.