Park Place Escrow, Inc.

The experience was «bipolar». Very bad… and a bit ok.
The officer (cant rem name) completely screwed up the process. Everything was delayed… messed up etc. She kept screwing up the whole process from beginning to end (delays…lost forms… failures in notifications… failures in passing info etc.),
I looked in her office and there were piles of folders… papers…forms etc all over her desk and all over the floor.
I had to go to the office to re sign the documents because «mistakes» were made. I really think she lost the documents and lied to us.
The officers problem was that she was obsessed with making lots and lots of money and she would take on too many escrow cases at same time. I was told from others that she was a mess and she continually screwed everything up.
The process was so bad, I thought the buyer was gonna walk. I would a have been screwed because I moved to a different region.
This was the worst business deal ive ever made in my life. It was unbelievable.
She was FIRED in the middle of my escrow. This was the only positive aspect to the whole process. The officer manager took over everything that the MORON screwed up. The manager was gracious and apologetic. The FIRING of the officer actually made the experience a bit better.
The escrow was finally completed and i moved on with my life.
From this point on I will research the next escrow company I go through.
My agent stated that he would never go through this escrow company gain. The problem was the agent… not the office.

I worked with this company and hope to never do so again. I had to speak/​email with them on several occasions just to get the basic documentation. I’ve never had a more difficult time working with an escrow company before in my life. They had the worst attitude and completely unprofessional. I would never recommend to ever use this company for any reason. Horrible work ethics.

I can’t say enough about them. Terra and Nikki were responsive, helpful and professional. I recommend them highly and hope to close many loans with them in the future.

Very impressive escrow company. Maria Rivas was our escrow officer and I cannot say enough about her. She kept us updated on all that was happening throughout the process. She returned emails/​phone calls quickly and was available when we needed her. I was also impressed by her wealth of knowledge and her curteous manner. We had a quick and smooth escrow. Would recommend her to anyone any day without hesitation!

Very professional and made our home buying experience an easy one, we closed escrow on time and essentially earlier than my husband and expected.

Maria provides quick and professional services. I will certainly use Park Place again.

I have been a professional realtor for over 30 years, and have always surrounded myself with professionals in related fields. I gave Nikki Hall at Park Place Escrow one of my escrows in 2013, and since then, she has been handling ALL my escrows. Nikki is one of the hardest working escrow officers I know, and always stays on top of things. As I write this, she is handling a short ALL CASH offer where the seller is in Oregon. She arranged for him to get all the signatures and Notaries done, even noticed that the Notary had left off her middle initial, which would have delayed our short escrow. Cant say enough about her and Park Place. Thank you Nikki.

Margie David and Marisela Quintanilla have been amazing. They are the most professional and responsive people I know. They consistently exceed my expectation with their knowledge and customer service. I value both of them as part of our team.
I highly recommend Park Place Escrow to anybody that requires exceptional service and support.

If you are looking for a company that will communicate with you in a timely and professional manner and take care of your business, this is NOT the place! I worked with Nancye Woodward who literally did not do one thing including sending information, returning calls or emails, or, most importantly, close my escrow when promised. And this was a cash deal! She would constantly point out out she was working around the clock on important deals. Somehow, mine never was one of those deals. Stay away from Park Place!

I realize that you don’t always get a choice in terms of which Escrow company you deal with, but I know that if I have to go through this again, I will most certainly AVOID Park Place Escrow.
— They accidentally (I’ll give them the benefit of the doubt) tried to charge me for the appraisal even though I had already paid out of pocket.
— They tried to add impounds even though my loan clearly said «no impounds.»
— Even after filling out a form indicating how I wanted my closing statement (and significant refund check!!!) handled, they ignored the form and mailed it to the wrong address! Several days and a stopped payment check later, I got my money, but WHY DID I FILL OUT THE FORM if they were only going to ignore it???
Ok, yes they seem nice, but I just can’t handle incompetence, especially when the potential cost to me is in the thousands of dollars. I’m glad my experience with them is over.

Nikki Hall did an excellent job of explaining paperwork to me. She didn’t rush through it nor did I feel pressured in any way. Nikki is professional and aware that this could be overwhelming to a home buyer. Over all, I had a very pleasant experience.
I would definitely recommend Park Place Escrow!

By far the most efficient escrow company. Besides making the escrow transaction go fast and smooth, they are some of the friendliest people I’ve ever met. I wouldn’t even consider using another escrow company.

This seems like a shady company. We were refinancing one of our properties through another escrow company but Park Place Escrow sent us a packet as if to trick us into signing their papers.
We never opened an escrow account with them nor did our lender so we will consider reporting this to the authorities.