Midas

Thanks so much to Alex at this Midas location! We had just taken our dog for vaccines next door and read on the Midas reader board that they offer a free check engine light scan so we stopped. Not only did Alex tell us how to save money on pet vaccines but he quickly diagnosed our light as a gas cap issue. In and out in 5 min! Thanks for the friendly, fast service!

I noticed my brake light was out so I went to Midas with a replacement bulb to have someone change it for me. I went inside and Alex came out front and when he took out the old bulb he noticed it wasn’t burnt out it was just loose. he tightened it and I was on my way. Thank you Alex for the great customer service

I was ready to buy new brakes because they were squeaking. James told me I didn’t need one. The one I have should last for 5 more years. They fixed a damaged wire related to the anti lock break in the front. Got the part while I was waiting and installed it. Good service. They are trustable and reasonable. I can highly recommend them. They also offer coupons Online.
Thank you for the honesty the good work and the savings you offered. James is a really nice guy!

I’ve been a customer at the Anaheim location more than 5 years. On yesterday, 03÷28÷16, I had my 02 Avalon dropped off by a family member. I called James J. ahead of time to let him know that I would have the car dropped off, and asked if he would communicate with me via my cell. James called me with a diagnosis and pricing before proceeding with the work. He kept me posted throughout the entire process. He agreed to wait for me to pick up my car, although I wouldn’t arrive until after business hours. Upon my arrival, he did not rush through the process. He took the time to explain brake pad and rotor measurements. He had the actual rotors and parts available to ensure that I understood what was going on with my car. James provided excellent customer service from the beginning to the end. I will recommend this location to all my family and friends! James went above and beyond the call of duty. James is top notch! James, you Rock!

As always great costumer service, and because we had the midas card and bought the tyres there the service rotation is free so is to patch the tyres
Thanks midas

Went in worrying that my brakes were going to cost about $ 1000 but James assured me it would not be that expensive. He was totally right! Only cost me about $ 300 to get my brake pads changed as well as my oil.
Great service and it was done in a matter of hours. I had my car back faster then any other auto shop that I’ve been to.
Thank you so much James! :)

I had a wonderful experience at this Anaheim location. It’s never fun getting routine maintenance done but James was a pleasure and really knew his stuff. I was also impressed with his customer service and ability to assist multiple customers at once and still be pleasant. I will be a return customer for sure.

Gee I’m really disappointed I drove into this location for a quick oil change the two guys that were working in the garage looked over at me, no smile didn’t walk over to ask if I needed help one of them, the slimmer one attempted to walk over and the heavy one motion him and he went back they completely ignored me so I took my good money elsewhere bad customer service

I had a great experience at Midas in Anaheim on la Palma. James was great! He explained everything he was going to do. He did it in 2 days just like he said he would! Great customer service. He keep me informed all the way they. My cars never been better!

Middle of the Day, power steering on my car fails. I stop at the nearest mechanic shop which happens to be Midas. I get a quote for $ 600.00. They start the work and when I came back to pick up my car, they only charged $ 150. The claimed that the pump was good and they only had to switch the belts. I didn’t read the reviews before and a bit surprised on how I was treated. Thanks James.

STAY AWAY!!! They will lure you in with the offer of a free engine scan if your check engine light is on then tell you they need to diagnose the problem. Then they charge you $ 95.00 an hour for that little service and tell you it takes 2 hours! Once that is done they will give you a list of needed parts that are marked up over 200%.
I wish I would have read the other negative reviews on here and stayed away!!!
You have been warned!!!

I am absolutely satisfied with the work James and is team did on my Cadillac! I was ready to buy a new car. My Cadillac was fixed in a day and half. (I brought the car in late) I was quoted a low price to begin with and ended up paying even less than expected.

I’ve been coming here for a few years.
James is always courteous and will thoughtfully explain the services provided. I have never felt scammed or pressured to do anything on my car I didn’t want. Simple car maintenance done well.

This place is terrible. I had Midas warranty for one of my car parts. When I first got the part replaced with the Midas part it was free for them to check the problem, but when I need to get it checked under warranty they want to charge me $ 95/​hour. James was also trying to play it off like it wasn’t the problem with the part. This is such BS.

This place will try and rip you off! I know a little about cars but of course, not enough to be a mechanic nor do I have the proper tools. However, I heard my brakes squeaking, so I decided to take it in to get checked out. They quoted me $ 1,000 to get my brakes and disc’s changed!!! Right then, I knew they were trying to rip me off! Went to a local mechanic to get a 2^nd quote, $ 200 to changes my pads. Nothing else was needed! Go figure.
Business ethics are crucial to maintain a successful business… stay away from this place!!!

I have always had reservations about this place but decided to give them a change this past Saturday. Worst decision I could’ve made bringing my truck to Midas and I wish 0 stars was an option.
I dropped my truck off in the morning to have my brakes looked at as I had noticed they were starting to feel worn down. I had some confidence with this shop because the manager seemed knowledgeable and helpful. I was headed home when I received a phone call from James (Manager) and he asked me if I stole my license plates from another vehicle. I told him no and he at that moment realized he had taken my license plate number down incorrectly. This seemed like an honest mistake so it didn’t bother me much.
About an hour later he called and told me that what he found was bad. My brake pads were down to nothing and my rotors were too thin to be turned and reused. I asked how much repairs would be and I was told it would cost nearly $ 1,000.00 to fix the issue. This is a ridiculous amount of money so I told him that I unfortunately could not afford it. Instantly his mood changed from being nice and helpful to very rude and short with me. Understandable because that’s a lot of money to not have coming into his shop.
I went to pick up my truck an hour later and from inside the shop I heard my truck barely start and when it did it was a horribly hard start (My battery and alternator are both pretty new). When the mechanic backed my truck out of the shop he left my parking brake on… As if i wasn’t having brake problems already…
I had to leave so I left my truck in the parking lot and took my keys with me. When I came back to take the truck home it wouldn’t start. I had absolutely zero power going anywhere in my truck. The manager came out and helped start the truck and claimed to not have went under the hood. I gave him a piece of my mind after already having horrible service and now much truck barely starts and my RPMs were all over the place. I live a short distance from the shop and when I pulled up to the house my motor shut off.
I limped my truck to another shop of which I will not name. The mechanic there found my battery was shorted out and my throttle body had grease on it. Mt throttle is electric and when static electricity is exposed to it, it shorts the battery and will make the motor run horribly. This is definably the worst experience I have ever received at an automotive shop and would not recommended anyone to ever get their vehicles serviced here. Sorry for the long post but I had a lot to say about James and his «shop».

No customer service at all. The manager was the one helping us and he was unbelievably rude. They are also was more expensive then any other auto shop for oil changes and don’t value their customers business which is probably why there was no one there but us.

I dropped my car off for an oil change. Originally I was going to pick it up the next day but when I swung by after closing James was still working away. I asked if I could pick it up and he interrupted his closing tasks to help me. Its easy to tell that he wants to satisfy his customers and I had a great experience.

Don’t waste your time!!! Purchased a coupon via groupon, this facility makes it nearly impossible to service ur vehicle with a coupon. Tried scheduling appointments twice was placed on hold both times for very long time. My daughter was treated the same way. Very unprofessional. I lost out on the money I paid for the coupon but it’s better than dealing with an unprofessional business.

I bought a coupon thru living social for 3 free oil changes. What they didn’t tell me that Midas only will do on the days their not busy I.e. Tuesday, Wednesday and the mechanics go home at 5. I spoke with James and he said that he would try to fit me on the weekend just once. Sure enough I go in and he says that my oil needs synthetic. I hadn’t brought in the difference to cover the price for the synthetic so I told him I’d have to reschedule. He said to just call. I called twice and spoke again with James and he said he would try to get me in after lunch but to call first. I called at 1pm and he said he couldn’t he had took in too much work for the day.
I tried calling again yesterday Friday ¹⁰⁄₃ and today ¹⁰⁄₄. He just leaves me on hold both times I’ve been on hold for at least 6 minutes until I just hang up.
Unfortunately since I bought the coupon it looks like I’m out 30 bucks…