Leslie’s Swimming Pool Supplies

I came here after all the wonderful reviews and it did not disappoint. Jason was so nice and helpful. I will be returning for sure. Drive was worth it. Keep up the good job Jason

THIS PLACE SUCKS!!! Went there yesterday to return something I bought at a different Leslie’s pool supply place. The two guys there that were doing absolutely nothing absolutely refused to help me. Not only would they not help me bring the item in from my car they refused to let me return it even though I had the receipt with me. I now realize that they don’t normally take back something that is not purchased at their store, but do you think they could have nicely explain that policy to me instead of rudely refusing to help me!?! I will never ever give that store my business. THEY SUCK!!! AND THAT IS PUTTING IT NICELY.

Had an old nautilus
that needed a gasket
Called the store — they had it!
And put it in my basket.
It was a bit of a drive
But the guys at this store
Speak my jive.
They knew my old filter well
Set me up with some new parts–
That fit the bill!
Was kinda concerned about spending a lot
Til Jason said «hey– give you 10% off–
i said – sure, why not???
Even asked if I needed a unique part
Not many guys even know what it is or where to start!
These guys know their stuff
Try em out before your pool troubles get tough!

Awesome service is still around. I went in to buy a filter and after Jason saw what my old filter looked like he told me exactly what was wrong with my pump even though he could have just sold me the filter and I would have had to come back again to replace it. Not to many businesses take that much of an interest where they might lose a sale just to do the right thing. We will definitely be returning!

Awful awful service!!! First visit and will never go back again. The workers there are arrogant and act as if they are doing you a favor by helping you. Talked us into buying a bunch of overpriced chemicals that we could’ve bought for a fraction of the price somewhere else. So disappointed. We wanted to return the stuff once we saw how expensive it was but they don’t do returns. Stupid jerks. I had the worst experience. We are just another sale to them. Not sure how they are still around. All the customers looked upset. I will tell all my friends and family to not shop here.

If you own a pool, let me save you some time: JUST CALL JASON.
Based on Unilocal reviews, I didn’t bother to try any other Leslie store, even the one right up the street from me. I just called Jason.
I called Jason about getting a new pool pump for the house I recently purchased. He said that for any new pool equipment, he requires an onsite visit by a tech so that they can see the existing setup and order the right parts.
Previously, my friend tried to have his pump replaced through a different store without an on site visit, and it ended up taking several weeks and tons of hassle because the tech needed extra parts and a different pump – so right away, I knew that Jason understood the issues. If you are getting new equipment, the $ 70 fee is well worth the cost to avoid the hassle of ordering the wrong parts or not ordering the necessary parts. And a portion of that fee is applied to your purchase or install.
After talking to Jason and the tech, Russ, about my existing equipment, I decided to replace all of my old equipment with a new pump, filter, and heater. It cost $ 5,000 (ouch), but my pool is now sparkling and very low maintenance. Jason took care of all of the details, Russ did an amazing job with the install, and I now spend very little time maintaining my pool. Everything works flawlessly, and Jason is just a call away if I have any questions.
A few months ago, I realized that my two pool lights were filled with algae, and learned that it meant the lights had been leaking (for a long time). Unfortunately that also means the lights have to be replaced completely. I tried going to my local Cerritos Leslie’s store, but they had no idea how to look up the part numbers for new LED lights. Admittedly, the products and part numbers are a confusing mess, but this is what they supposedly do. So I left the store frustrated and then called Jason.
After speaking with him about my pool light setup, Jason again recommended an on site visit to make sure there wouldn’t be any issues replacing my lights. The tech came out, verified that my junction boxes would not be a problem, and was able to give Jason the info he needed to order the correct lights.
The install went very smoothly, and $ 1,700 later (ouch), I have two new Pentair LED lights that use about 10% of the electricity of incandescent pool lights. I now gladly turn on the pool lights for the kids, who love the rainbow colors of the «light show» that the LED lights produce. I now have 100% LED lights throughout my house – including the pool.
I’ve spent almost $ 7,000 with Jason, and he is the only person I trust for such purchases, and one of the very few people that I have spoken with who seems to know what they are talking about when it comes to pools.
There is a very good reason why he gets these positive reviews.
Just call Jason.

We moved into our new home in September now we have a 32,000 gal pool and an above ground spa. We knew nothing! So our first stop was take water to Leslie’s pool Supply and get it tested. Met Jason and Kyle They talked us through the Learning curve and have continued to do so to this day.
Jason, he knows pools and if he does not know he will find out. He does not oversell you, but he knows the deals and savings and he shares them.
We also bought a Pentair pump and filter and Hayward Salt system, another learning curve for us! Jason has helped us every step of the way, he answers are questions and DOES NOT at anytime make me feel stupid because I dont know! Thank you Jason and Kyle you will be our go to pool Store from now on.

Jason is supper Helpful. Always so friendly and nice to see.

Good News: I now have a house with a pool!
Bad News: I now have a house with a pool… that I have to take care of.
I admit I’m obsessed with watching the little skimmer jump around my pool and suck up leaves and stuff. Seriously, I waste a lot of time watching that stupid thing. So when it stopped bouncing around it really annoyed me! I went in to Leslie’s to find out why and the manager Jason clued me in: A Dirty Filter.
Jason is super helpful, nice, and willing to teach me anything I want to know. I learned how to replace, clean, and maintain my pool filter with his help! Sure it cost me a few clams, but I did it myself and saved TONS more money by doing it that way than having a pool guy do it.
When you own a home, there’s a lot that can go wrong and things can add up quick. It makes it easier when you get the help that you need with cool friendly people like the guys here at this Leslie’s location. I will gladly drive a little further to get the great customer service that Jason provides.

So far so good first time owning a pool at our new home and the guys here are helping us figure it out.

Love the guys in this store. Jason and Tyler were really helpful and kind!

In my city of Cerritos, we have our own Leslie’s Swimming Pool Supplies but it doesn’t compare to the service, tips, and great help I get from Jason and Tyler. So yes, I make the 20 min drive just to go see them. And I’m going there today to have my water tested and also stock up on supplies. I’m excited to get a pool heater from them later this month. I had to let our pool guy go who did nothing at all! So Jason and Tyler have been great in helping me do the upkeep of the pool myself! 5-​stars and 2 thumbs way up for these guys!

So my girlfriend and I recently bought our first house in Cerritos with a POOL! Super excited coming from our apartment in West Hollywood where everyone (including tourists, transients and your mom) came to convene constantly. Anyhoo…
We finally got our house (and pool) together for a Labor Day/​housewarming party. We are first time homeowners and love our salt water pool! We have a pool guy that comes once a week and my girlfriend dutifully pulls out every stray, leaf, bee and drowned ant that meets its maker. The day of our party we opened it to family and kids. Now, I love kids (I’m a teacher) and was thrilled to share our pool with them. However, at the end of the evening we noticed something in the bottom the pool…
It’s what our nightmares are made of… the brown floater. ARRGGHH!!!
Sunday we called up Leslie’s in Anaheim and made the trek after my girlfriend spoke with Tyler on the phone. We brought in a water sample and they explained very clearly what we needed to do to treat our pool. Tyler was very knowledgable and professional. We also met Jason who convinced my girlfriend that she DID NOT need to buy a new net since she bleached the heck out of the old one (germ-​phobe). As customers came in everyone was greeted and helped promptly (some even by name!). One younger girl came in with her father and one of the guys genuinely asked her about her science project and the award she had won! This is beyond customer service!
While we didn’t get to enjoy our pool for the rest of the weekend (or that week).we were so grateful to Jason and Tyler. If we ever have any questions or concerns we know who to call! (P.S. We looked up Cerritos reviews for the closer Leslie location and decided it was well worth our time to make the short drive to Anaheim.)

Jason is the s**t! Had to go here a few times with different problems over the years and Jason has always been very knowledgeable and helpful. Takes time to listen to your problem and get to the bottom of it. And all for free! Don’t get some loser pool man who doesn’t know anything and charges $ 100 a month plus chemicals, do it yourself and start by going to see Jason.

Jason is the man! Though I know not a lot of people are going to read this review, they drop their prices pretty competitive in order to beat the prices that some of hispanic men do driving around in their trucks. Because of this, and because they’ll tell me exactly what to do to my pool by taking in free water samples, and FREE inspections of my recently broken pool cleaner, these guys easily respect my business.

this location is the BEST!!!
before I entered the this Anaheim location store, i went to the Cerritos location and was awfully disappointed. it totally ruined my first pool supplies store experience. i called my friend and she was like… Girl. you have to go the Anaheim location.
When my bf and I entered the Anaheim location, we were greeted w/​smiles and the staffed, very helpful and knowledgeable.
We told them we were first time pool owners and they reassured us that they will help us all the way. The first thing we needed to do was bring a pool water sample. We tried to convince the sales guy that our pool was ok to swim and we just needed some chlorine. the sales guy was honest and said, i really want to help you but i really do not want to misguide you b/​c we do not know anything about your pool. we need a pool water sample… after 15 mins of explaining the reasons why. we rushed home. got a sample of pool water and then raced back… then another pool sales guy helped us. after he tested our water sample. he educated us about everything. we felt so knowledgeable and thankful. he purchased what we needed and raced home to get the pool ready.
Don’t go to any other Leslie’s. just come to this location.