Geer’s Towing Inc

Worst tow service ever, driver was rude and not helpful…
They seem like they are all about the
$$$$
Bad karma

I Locked my keys in the car today, so I called AAA they dispatched Alvaro P. and he was amazing! He arrived in 15 minutes. He was joyful and very helpful. My keys were out very fast. Overall a great experience. Thank you Alvaro!

After one of my tires went out, I called AAA and they sent Geer’s Towing. The truck was there within 10 minutes! Very, very quick. Hector was the driver and he was extremely friendly and helpful. Since my tire went out late on a Sunday night, I had to get towed home as all tire repair shops in my area were closed. I called in the morning to have my car towed to an open repair shop and again, the truck was there within 15 minutes! This time, Carlos was the driver and again, extremely helpful and friendly. They were both very respectful with my car and I can’t imagine ever using another towing service. Thank you Geer’s for excellent service.

These people are the worst EVER. I was rear ended on the freeway. My car had to go to a place that was less than 5 minutes away. A day later my insurance called and asked me where my car was. It had not been taken to the shop. They promised to take care of that right away. NO! 2 days later both the insurance and repair shop are calling me asking where the car is. NO AGAIN! SO I call the next morning on Friday «sure we will get it there today». I call back that afternoon at 3:30 then they promised «to get it there by 5 pm». NO AGAIN AND AGAIN.!! By now everyone involved is frustrated. On Monday the car arrives in the afternoon. My care was confiscated for 7 days so Geer Towing could charges for 7 days of STORAGE FEES. The laziest, unethical, illegal behavior I have ever seen in a business. Meantime, I’m in acute pain, dealing with 2 insurance companies, wondering if my brand new car was stolen, being lied to, and waiting an additional 7 days to even start the repair estimate. Of course I’m reporting them to AAA, telling everyone I meet what happened and taking legal action for their fraud and abuse of client. Been a paralegal for 20 years NOT HAPPY!!!#

Had an accident on the side of the freeway, and Geers came out in only 20 minutes. Super fast service and the driver was very friendly and helpful.

I had an accident on the 91 freeway. One of the other drivers involved called AAA to tow his car and Geer’s was dispatched. The tow truck driver told me don’t bother calling AAA they would dispatch a truck for me. When my tow truck arrived the driver tried to convince me to not run the tow through AAA but instead let them bill my insurance company because I would be 100% covered for the tow. The body shop was within a free tow distance utilizing AAA so I said no I wanted to use my AAA account. He said they would take care of it. When we got to the body shop I called AAA and was informed Geer’s had not notified them of the tow. This was an obvious attempt by Geer’s to manipulate the tow so they could bill my insurance a higher rate than they can bill AAA. Be careful!

Geere’s towing
Has excellent service they have a great attitude specially with a yes they can be done attitude A special thanks for Robert for his help and patience.

Jim was fast and easy to talk to had to tow to a tire shop after blowing the side wall on a 235÷35÷19 thank goodness for the AAA service. I my self know a lot about the industry and with most tows costing upwards of 200 $ spending that little bit on AAA has paid for its self time over i only wish AAA was nicer to it’s employees

So on Fourth of July I had gotten a blow out and called AAA. They send Geer’s Towing to help me out and they where there within the time frame that I was given. The truck driver Larry was very helpful in taking me off the 91west freeway since he was unable to replace my tire for the spare. He walked me through of moving my truck to a safer place before tempting my spare and after when he realized he had to tow me to the nearest facility. He also walked me through of how he was going to put my truck on his flatbed tow-​truck. I am very thankful that he was around to help me out and try to get me continue on my way towards LAX.

Yep, I’m an idiot and locked the keys to my work truck in my work truck. While it was running. I called the Auto Club and they sent this tow company out to open my truck.
The guy they sent-​out arrived less than 10 minutes after I called the Auto Club which really impressed me! The guy from the tow company appeared to be a little inexperienced however in less than 5 minutes he had my door open. Great job!

Best towing service I have ever experienced. I was involved in an accident where a truck turned right in front of me and my beautiful Mustang was totaled. Each and every person I encountered was nicer and more helpful than the next. Towed my vehicle with great care, transported my vehicle to a storage location for a reasonable fee after waiving a 2 day storage fee. They handled all arrangements via phone and arrived a few minutes early. AAA should have all the tow services modeled after the best «Geer’s Towing».

Locked keys in car so called AAA and call ended at 6:21 pm. Was told Geers Towing would be there by 7:05. At 7:23 I called AAA to get an ETA and they said it had changed to 7:30. I called at 7:40 and was told they were turning into the parking lot. 7:50 I called again and was told they were at the location. I could see the entire parking lot so this was not true. At 8:01 I called AAA to cancel the order as I figured I would pay to have another company come. AAA offered to call another company and they were there inside of 15 minutes! (PS Geers Towing showed up at about 8:02 just after their order was cancelled and the new order made — I just ignored them as they drove by)

Fernando is highly recommended! He is very personable, turns your unfortunate circumstances into a joyful conversation. He has helped my entire family through AAA and today not only provided my boyfriend with excellent service, but also had his rare battery delivered and waited patiently to install. So kind, definitely deserves the recognition!

Locked Keys
I managed to lock my keys in my car three times in one week. Triple A sent these guys each time. The first time the guy came he had to call for back up. They got them out in about 30 minutes. The following two times, the guys rocked and got them out in minutes.
Two of the three visits the guys were polite and nice. I would almost be a fan except after each visit I got a follow-​up call asking me to tell AAA that I was satisfied with their work.
Overall, AOK.

Quick, they were there in ½ hour on a rainy day. 2 friendly drivers, pleasant conversation en route — towed exactly where I needed to get. All paid for by AAA.
Luckily I’m not an expert on getting towed but I can’t imagine it getting any better. I wish I remembered the driver and other guy’s name — they were great!

Good, prompt service. Nice drivers too!

Had a great experience with this company. Kevin was professional and courteous.

Please read my review posted under tips. I had a very positive experience with this company. Besides posting on Unilocal its always a good idea to call the company and report your experience to them. Guest service and ethical business should always be priority!

Prompt service and a knowledgeable tow, but VERY UNETHICAL.
.
Chapter 1:
The driver kept insisting how towing my car to his yard first, and then towing it to the shop of my choice later was a benefit to me, when I was fairly sure of the shop I wanted to take it to. The only benefit I could see was giving me a little time to decide while he collected additional storage and towing fees.
Chapter 2:
AAA paid them for my tow, but they billed my shop $ 140 anyway (for a 3.5 mile tow). The shop paid them on the spot, assuming it would be taken care of as part of the insurance claim, and were prepared to bill me for it. Fortunately, a quick call to AAA confirmed that I wasn’t mistaken.
The shop’s been trying to get the money back for over a week. They deny that AAA ever paid them.
Good thing my shop did their homework, and that I wasn t a chump.
You ve been warned…

Called AAA because my Nissan battery died and they sent Geer’s towing. I knew that I wanted to purchase the battery from AAA but the guy had to clean the corroded connection and do additional testing.
A few minutes into cleaning the battery connection, he received a call (could be from a girlfriend). Proceeded to talk on the phone taking his sweet time while taking care of my car battery. I had some questions regarding the battery but because he was on the phone, he just shook his head and gave hand gesture. WTF? This goes on for about an hour.
Then he told me that he had to replace the connector because it was corroded. 15 $ to replace the connector. But the bad news is that he doesnt have the connector for my car so he charge me 15 $ for a temporary one. Double WTF ??
He told me that I should just go to any autozone or O’reilly to get the connector because the temporary one shouldn’t be used for too long. Triple WTF ??
It was late in the afternoon and I had another appointment to go to, but needed to go to autozone to find the part. So I went and found the part for 5 $. Quadruple WTF ???
What kind of $hitty a$$ service is this? If you are going to charge me 3 times the retail price, you better make damn sure that it’s not «temporary». I was pissed off for the type of service these people give me. It’s so unprofessional to talk on the phone while you are on the job. Your customer should be your first priority regardless they’re your customer or AAA.
Next time I call the AAA if Im in Placentia, I will make sure to tell the AAA customer service not to send Geer’s towing.