F & F Shoe Repair

Not happy at all with this place. Paid up front for boots and a belt buckle. The boots needed a shine and some accents added. Paid $ 130. Haven’t been able to pick them up, because no one is ever in the shop. That was 7 months ago

I have no idea how this guy keeps the lights on. I hear he does good work, but he was rude to me & has lost my boots. He was frustrated that another person was there «bothering him.» He says he will call me when he finds the boots. it has been over 10 days now. Plus he makes you pay cash up-​front, so now I have paid for the boots & the repair & I don’t have them. The place is a dump. Don’t waist your time.

I took a pair of my wives shoes in to get repaired last month and the guy has not been open ever since. A sign on his door says that he is in the hospital and leave a note and someone will be in contact. It’s been over 3 weeks and still no contact regarding her shoes, which the service has already been paid for. I’m sorry the man is in the hospital, but he should really have someone else handle his business affairs while he is in the hospital.

UPDATE: I received a call a few days afterward regarding about my boot. The repair man found it after the holiday was practically over. However, I have to increase the star from 1 to a 3 – 4. Not only did he fix my boot’s zipper, he decided to repair my heels for free because of the late repair due date. All in all, I was pretty happy about the condition of my boot. But if I ever need it in a hurry, I probably won’t return to this place.
I HATE THIS PLACE… and I really really do hope that other customers will take caution bringing their shoes and purses to this place. Around 3 weeks ago, my mom brought one of my boots to the shop so that the owner could fix it. All he had to do was put in the zipper, and so, he told my mom that he would call her back in 2 days (I am a student at UCSB and since the prices for shoe repair are extremely high, we tried to save money by bringing ot a shop closer to my home). Two days later, my mom still didn’t receive a call. Thinking that she should give him a bit more time, she waited for a week… two weeks passed and still nothing. Still feeling confident that he was just busy, she waited for me to come home for winter break before going to the shop with me. It was 2:30 pm when we arrived at the shop on a monday afternoon. Unfortunately, the door was closed… while the sign clearly said «we are opened». We waited outside for another 15 minutes before leaving to do some errands. After finishing grocery shopping, I called the shop owner and asked him about his store hours. This is what he told me, «I am very busy, see. I was up until midnight yesterday working and so I’m really tired. I can stop working whenever I am tired, see». So on and so on… Honestly the way he talked to me was so disrespectful that I was literally speechless. All I could utter was” oooh, okay, I will stop by the shop to pick up my shoe”. NOW HERE’ S THE COMPLETELY UNBELIEVABLE PART. I went there with my mom and he told me that he couldn’t find my shoe. The shop was in such a mess that he couldn’t find it anywhere! When we asked him how could this happen, he avoided the question by saying how he has been working on many shoes and shoes just kept coming in and all of these things. He couldn’t find it and kept making it sound like it wasn’t his fault and maybe some of my relatives came in to pick up the shoes for me… basically all the excuses that he could make up on the spot. Okay, yes I understand it’s the holiday and there are lots of people coming in with their shoes for repair and such. But honestly, he put people’s shoes on top of one another and they were all dirtied up on the floor. I am very disappointed with the business here. Wish me luck in coming to his shop on Thursday so that he could possibly find the shoe for me… if it’s even in the shop at all. T_​_​_​_​_​_​_​_​_​_​_​_​T

unorganized, cluttered shop, work is not done when promised despite the fact that you have to pay before the job is complete.

I honestly don’t know how that guy doesn’t lose every pair of shoes that people bring him. He has no way of cataloging things, just a giant pile.
I brought a pair of boots to be fixed, I had walked off the heels and since I scuff my feet, the soles were wearing down. I wasn’t really that happy with the way he had repaired the soles, he just glued some material over the worn down areas. He didn’t try and make it flush with the other parts of the shoe. Now its uneven when I walk.
As for the heels, after picking them up, I wore them once and what he had fixed fell right off. I brought them back and he agreed to fix them correctly. When I went to pick them up on the day he said they’d be ready… they weren’t because they’d gotten lost in his organized pile.
Two days later they were fixed and they seemed to be much better. I honestly haven’ worn them too much because the weather hasn’t been fit for boots.
The work just seems mediocre, 3 stars for the willingness to fix what went wrong. Next time I’ll probably just go to Capri in Fullerton.

I brought in 2 pairs of Black Mens Dress Shoes. They were in really good shape, just needed some TLC and a shine.
I’ve been to other Shoe Shine/​Repair Stores and the finish is subpar compared to Rons craftsmanship. I say this because he’s been in the business for over 55 years and watched him make my scuffed up shoes look better than new.
I consider him to be the best in the area and will continue to be a customer.
Thanks again!

This is a review my mom wanted me to do for her lol
She said she took in a pair of high heel boots. When she went to get them he wasn’t ready and told her to come back some other day. She got frustrated because she said days, weeks passed by and he wasn’t ready. So, she had me take her there and told him to just give her the shoes back and she paid him about 20 for an unfinished job. My mom was upset and went to another place where they did it nicely and quick.

omg– the owner of this place rocks! He is so kind, honest and helpful. I went there for a shoe cleaning but he was educating me on how to do it myself for a lot less $- not many shoe repair places around anymore but i will not go anywhere else! simply the BEST

I brought in a pair of boots on a Monday morning, because one of the heel caps had fallen off and I needed it replaced. The man was very friendly. He charged me $ 12 and said he’d fix the boots up «good as new.» He told me to come back the following day at noon to pick them up.
So on Tuesday at 11:50, I walked into the shop and he was sitting down talking to other customers or friends. When he recognized me, he said that he hadn’t had a chance to finish the boots yet. We WERE 10 minutes early, so that’s fine… He said he’d fix them up «right quick while you wait» — which he did! He was done 10 minutes later.
He fixed the broken heel, and also replaced the other heel (even though it hadn’t fallen off yet) as a preventative measure and so that the two would match perfectly. He also perfectly fixed the very scuffed heels and sprayed everything down with mink oil, which he said should be done every year to keep the leather from drying out. They really ARE good as new — he did an awesome job, and in 10 minutes no less!
The only reason he lost 1 star is that I don’t think they would have been done even if I arrived after noon. He apologized and said he didn’t know what he was thinking telling me to come back in 24 hours, since he had so many shoes to do ahead of mine.
I would come back here for any shoe repair needs I have in the future! =)

There are soo many businesses that I need to write a good review about, but this will be my first.
I’m very glad that I found this place. Like most women (and some men), my boots were made for walking and that’s just what they did… until I wore my heels right down to the metal. Most women know what I’m talking about here. The embarrassing feeling you get when you have to walk through a quiet hallway sounding like a Clydesdale. I needed my favorite boots fixed before my trip to Vegas in two days.
I called a shoe repair right around the corner from my house and they estimated that it would take 2 days to fix and cost around $ 16 – 20. As fabulous as my boots are, they did only cost me $ 25 and I was not willing to pay that much to get them fixed.
I found F & F shoe repair on Unilocal,however they did not have one review. I just trusted my gut instinct and went for it. It’s a tiny shop nestled in the corner of a shopping center off of Lincoln and Grand. I walked in and felt like I was in a old western boot shop (not that I have ever been to one, but I have a feeling that it would look like that). The man behind the counter was very helpful and told me that he could have my boots fixed by today. Two minutes later my boots were ready!!! I was soo impressed. He even scrubbed mud off the side of one of them. My overall cost: $ 9! He even gave me some financial advice while I waited, which was priceless :)
Thanks F & F for saving my Vegas trip!!! I will be back for all of me shoe repair needs…