Conroy’s Flowers

BEWARE!!!
The 1 star is because zero wasn’t an option. What I ordered wasn’t remotely close to what this shop delivered to my house for Mother’s Day. Forget the flowers, it wasn’t even the same color. When I took the arrangement back to the store to get the «correct» arrangement, what Conroy’s attempted to pass off as the correct arrangement was a joke.
I did get a good piece of advice from the manager though, going thru a 3^rd party (Teleflora) for arrangements is a scam.

My experience here was terrible. I had ordered a boutineer for my winter formal and payed for it in advance. The day I was supposed to pick it up they were closed.
If Conroys says I can pick it up on a certain day they better be there.
I went in the next day and they said they didn’t have someone to cover a shift.
At the very least I should have gotten a phone call letting me know I needed to come early and pick up the flowers that I had already paid for and was expecting to get on that day.
Never coming back here as it’s very unreliable.

The Valentine’s roses that I ordered on Thursday for delivery on Friday didn’t show up. And when I called on Saturday to find out what happened, all I got was attitude from Heather. Terrible job by Conroys, especially on Valentine’s weekend.

This arrangement looked like a Pinterest fail! I ordered the «premium» bouquet which cost an EXTRA $ 30 but what I received wasn’t even close to the picture of the regular arrangement. There were no extra flowers and it looked like a bouquet of carnations that cost me $ 80. I called pro-​flowers whom I placed the order through and received a refund. The shop came back and picked up the flowers, without any type of apology or attempt to fix it.

Ordered a flower arrangement over the phone and it was delivered a few hours later. Perfect! Just what we discussed. Great job! Thanks for your service

Ordered through 1800Flowers and got something completely different. On top of that the flowers were half dead. They fixed the order but at the very least should be able to deliver quality flowers even if it was the wrong type of flowers.

Kaitlyn & Paige are lifesavers! My sister and I came super late to get a bouquet for her wedding the next day. They made her a beautiful bouquet right away, only took about 30 minutes & it was awesome! Would totally recommend. :)

This was written to the store owner 2x and called conroys 3x and I have yet to hear a response, beyond baffled.
«I have already called Conroy’s customer service twice already. 1x Thursday and 1x this Am Monday. I have yet to receive a call back. My boyfriend ordered flowers $ 80 worth on 7÷27÷15 (Monday) to have it delivered by 7÷30÷15 in the AM, as I had a half day. I had left by 1 pm out of the office at our outpatient mental health clinic. I had been out that Friday 7÷31÷15 as well, My flowers never got to me until 8÷3÷15 in the AM with half the flower’s dead. I then was notified it was delivered at 4:09 pm when our office closes at 4:30 pm. I need an explanation for the poor customer service, and delivery service. Part of the reason why I did not feel special on our anniversary because this delivery service failed to deliver to ME, and ON-​TIME. Then my poor boyfriend had to physically go to my office to grab my flowers FOR ME, TO DELIVER THEM TO ME LATE. I do expect a information about this as this was poorly conducted. per usual, I will fwd this complaint to corporate if I do not hear a response in 48 hours.»

Stopped by to pick up these beautifully bloomed sun flowers. These bright and eye-​catching yellow colored flowers stood out to me as soon as I walked into Conroy’s. I asked the florist to help me out with the arrangements. I told her my girlfriend’s favorites were daisy’s and sunflowers. She had recommended the white daisy’s because of their simplistic, long lasting beauty. A few roses were also added to the arrangement. Overall, this Conroy’s was a lot more helpful than other flower shops. My girlfriend LOVED these flowers!!!

Every time I order flowers they come out looking beautiful just yesterday I requested an arrangement that was 4^th of July inspired it honestly was last minute that I called but Bre the manager was so accommodation got everything to me on time and they were gorg !! Thank you! You will continue to get my business!

The address is wrong! On Unilocal it’s so annoying the I have been driving around for 20 minutes trying to find this place. I called and they gave me the same address! On google it sends me to the right place. When I called to make an order they didn’t know what arrangement I was talking about. Then the lady said she finally found it. I’m annoyed and will not come back!

If I can rate this place 0 stars, I WOULD.
The worst experience ever. Mother’s day & I ordered flowers for my mother and sister. My sister got hers, but one major problem. IT LOOKED NOTHING LIKE WHAT I ORDERED ONLINE.
My mother on the other hand DIDN’T RECEIVE HER FLOWERS AT ALL.
Mind you, I called them twice on mothers day to make sure her flowers were being sent because it was getting late. and still nothing. The ladies assured me it would be delivered by 8pm. STILL NOTHING.
I get Conroy’s is busy on Mother’s Day, but I am a paying customer and this type of business is unprofessional and completely ridiculous. I spent over $ 100 on two bouquets of flowers that looked beautiful ONLINE, but in person. CRAP.
Now I’m trying to get a hold of the manager, and shes too busy on the line with 3 other people who are probably also complaining and the terrible work their business has done.
I am appalled and will never say anything nice about this location ever.

I am not at all surprised by this store’s overall rating. I, like the others, wish I didn’t have to appoint a star.
Once we found out another flower shop ran out of the flowers we needed, I called this store to ask about their inventory. The girl on the phone told me she had the flowers we needed for the baptism the next morning. We quickly made our way over to the store since it was nearly closing time. We were relived to have arrived ten minutes before, especially since it was a simple purchase.
We rushed in only to find out that the girl closed the register early and could no longer sell flowers. I reminded her that I called and she acknowledged that but only told me to come back the next morning. Not only was I upset that she didn’t tell me she was closing early over the phone, but that she was even suggesting to come back to give her my business We offered to pay her cash and for her to record it the next day, but that seemed to confuse her. She didn’t even seem apologetic.
Luckily for us, the Pavilions across the street had the flowers. They looked great and were well priced. I suggest you go there instead.

This place doesn’t even merit a star. My husband ordered flowers almost $ 200.00 and they never arrived. I called conroys and it was one excuse after another on why they didn’t arrive. I tried scheduling a next day delivery date and again they didn’t show up and claim they were delivered. This place is a rip off. Awful customer service.

If I can this store 1 star, it would be too much. Lol my experience here with my aunt was horrible. unfriendly Customer Service slow service. overall, the flowers just look as if it were reused. We’ll never come back.

Very disappointing. My girlfriend ordered flowers to be delivered to my work for my birthday, yesterday. When she saw the pictures of what was delivered, she told me it was NOTHING like what she ordered… not to mention the price. What I received was something you could get for $ 12.99 at Vons… the arrangement she ordered was $ 35.00 bucks (which did included the delivery cost) so in the end, the purchase was $ 60 bucks.
It didn’t even have the roses in it… and the picture she ordered from had like 5 roses!
And the vase it came in is clear, when it should have been cobalt blue!
Wouldn’t recommend this location!!!

How is this place still in business? I have definitely experienced better.
Flowers were ordered to be delivered for my wife, who was recovering from surgery. The flowers didn’t show up on the date intended. Florist said that we gave them the wrong address, and that they would deliver the next day. We figured we could just pick up the next day, and called to pick them up.
Next day comes around, and I asked if we could have them delivered instead, but the lady said the delivery man had just left, and won’t be able to do more deliveries that day. I asked if we could have a refund on the delivery charge, since we were picking up, and Timeree, the girl on the phone, said that it was not their fault for misdelivery. I then asked her to confirm the address, and she told me the correct address (so driver error then?). We ended up going to pick up the flowers.
Flowers weren’t as full as the picture on the website. Also seemed like some flowers were missing compared to what was pictured. At least the girl at the counter was nice. As I was leaving, saw the driver leaving as well, hopefully not for more deliveries, since the employee earlier had told me the driver was done for the day with deliveries.
Definitely not coming back here again.

Worst experience ever. I purchased a fruit arrangement for my boss and it was pathetic. Nothing like it was supposed to be, in fact– it only had a few pieces of fruit.

Worst Florist Delivery experience ever!!! I am out of state right now and was trying to surprise my GF with flowers and they show up to her work 30 mins past the 5pm deadline so she didn’t even see them till the next day! Then she sends me a picture and they look completely different from what I ordered! I called and they sent new ones out today and they are dead and worse than before!!! How hard is it to copy a picture? They couldn’t even tie a bow right! The whole surprise is ruined now and I spent a lot of $ on these flowers. What a waste. Take my advice and stay away! You can see below I am not the only one that’s complained!

I called in to have a special flowers incorporated into an arrangement for my wife. It was our first date night in almost a year and I indicated to the associate I wanted to incorporate her favorite flower.
Unfortunately, upon arrival, there was no bouquet. After speaking with Bree, she indicated that arrangements usually refer to something in a small vase and the associate who handled the call assumed that’s what I meant. So that’s what was prepared and ready for pick up.
I don’t know if this is my fault for not specifying or the associate who took the order’s fault for not verifying but regardless, what I know is that Bree took care of me. She sensed that I was not satisfied and made a new arrangement for me on the spot. In regards to customer service, I have to say she did a great job handling the situation!
So if the manager at Conroy’s actually reads this review, I hope they realize what a great valued employee they have in Bree!