Classic Home Improvement Products, Inc

They were extremely professional from start to finish. Came out to my house and measured with plenty of materials for me to examine. They were price comparable to the other guys we had come out, but they were also able to fix screens so they got our business.
It did end up taking a week longer than we were told, which meant that they installed it when we were on vacation, but it ended up being ok and we were able to have someone be at the house when they came.
The shutters themselves is why they are getting 5 instead of 4 stars. SUPER high quality product. They blow the other plantation shutters we have in our house out of the water! These windows are going to get direct sun most of the day, and they look like the can totally handle it.

This company is amazing! My house has a gorgeous view but the sun has also been a major issue for us. I called CHI and explained our situation and Ryan came out and accessed our problem. He was very knowledgeable and offered different options and we decided upon a motorized drop down screen.
Its exactly what we needed and during the afternoon when the sun it’s at its brightest we can bring it down and afterwards it retracts and its out of sight.
Their customer service and installation is top notch and several of my neighbors have already admired it and want one of their own. The installers were very clean and left it better than when they got here. Project number 2 is already in the works!

I have used CHI personally and through my business. I highly recommend them to all my clients as well. Great workmanship and customer service.
Jim
Nu Star Glass

William was great advising and installing our retractable screens — we love the freedom it gives us to bring the outside in. Also, the customer service reminding us of appts and follow up after instal to make sure everything was done to our satisfaction was spot on. Thank you!

Classic home improvements came out and installed our shutters and did a great job and got it all done in one day all 32 windows.
It was a pleasant experience doing business with them from the start to finish.
Ryan came out and did the walk through gave me a quote right then and there within 30 mins of measuring all the windows. He brought all the samples and styles and was very helpful with any questions I had I also liked that he didn’t pressure me into ordering from him right that minute and wasn’t pushy one bit. Tamara from their office was great too kept me informed and if I had any questions she got back to me that same day. Two guys did the installation they did a great job left no mess and made sure to walk through with my boyfriend to look at every window to make sure everything was to our liking. All and all I am very happy with the shutters they look beautiful and are very good quality u can tell by the feel and look of them. Thank u classic home improvements for ur services!

Just had my closet doors installed by Cesar he was great and polite really patient on explaining every little detail my wife and I love our new closet doors and can’t wait to do my next project customer service was great and I would recommend classic

Classic Home Improvement has really great customer service also their product is reasonable and great quality located in Orange County and they have no limit to what city they go to from Santa Barbara too San Diego if you’re looking for your next project from closet doors motorized power screens retractable screen doors interior shutters and any kind of window treatment Classic Home Improvement will do just that improve your house and your way of life

I purchased some special order bifold doors to cover an extra large opening in front of my washer and dryer. Tamara and Ceasar came out, took some measurements, and in about 4 weeks I had my doors. The measurements were spot on, they fit like a dream! Ceasar did an amazing job installing these awkward doors. He and Tamara both were very polite and professional with the estimation of size, the accuracy, and installation of my doors! I would highly recommend CHI for any products for your home, from doors to screens, to shutters, call CHI.

Great Customer Service! Quality Products! Easy to talk to and Friendly Staff that truly cares about your projects!

Terrible customer service follow-​up. I initially bought several sliding glass doors from them a few years ago as well as some window blinds. I’ve had trouble with one set of doors that keep sliding open by themselves, and two blinds whose pulls keep popping open. I was promised repair but that did not happen. I spent thousands on the doors! I was promised a repair person will be sent but despite repeated requests this has yet to happen.
I also wanted to order more doors from them, assuming this will get them to send a repair person finally, but no. The salesperson, Jason, was here to see about the new order, promised the repairs will be done, and since then nothing. If you want a reliable, honest company, don’t choose these people.

Great company ! Beautiful hidden screen door. The installer was very helpful and cleaned everything up!

I experienced phenomenal customer service! Everything was exceptional from the initial phone call and getting an estimate, to ordering the closet doors I chose, to the installation. Their work was clean and prompt as well. I really appreciated their attentiveness and appreciation for me as a customer!

We had closet doors replaced in two bedrooms. Super personal service beginning with the office, to the measurement guy to the installer. The doors are perfect and we couldn’t be happier. Received a follow up call the next day to be sure we were completely satisfied which is also a nice touch.
I highly recommend this company!

I just joined the active participant group on Unilocal.Had to leave a great review for Tamara and the folks at Classic. 7 years ago they installed two screens for me and they have been working perfectly ever since. Almost no maintenance. And they get used constantly every day.
We are redoing the bathroom. Classic will be installing the new shutters and doors.
Thanks again.
Dave

I would give them a 3.5 stars if I knew how. I purchased front and rear screen doors from them and couldn’t be happier, they look great and function great. The installer was great! The reason for not giving a 5 star review is due to my closet doors. I picked the ones in the picture and they look and function great but I came home to find that they were only primed and not painted and they also didn’t have two of the handle inserts, which on 2 occasions were told they would be sent and it’s over a month and a half later I still don’t have them.
The closet doors were over $ 1000 and I had received other estimates that were much cheaper and were painted but I liked the company and figured it would be easier to get everything done by one company. I did call and received a voicemail back saying I was told they were only primed, which I am positive I didn’t b/​c I probably wouldn’t have bought them knowing I would have to spend another $ 200 – 300 to paint them AND arrange a painter to come out, as well as they would send me the inserts to the doors (the installer also said he would send them). Again, I still have not receive them.
Another note on the doors. As I mentioned above I selected the one In the picture where they were painted so I assumed they were painted. It may have been on the order that they were primed but if it was mentioned to me I would not have purchased them and would have gone with ones that were already painted and cheaper. I now have primed closet doors with only 2 inserts in them b/​c I haven’t had the time to call out a painter, get an estimate, pick the paint, and have them come back to paint them. I simply wanted the ones in the picture which were painted white. On a side note, the Installer was great and I felt bad for him b/​c he knew I was upset and he kind of got blind sided.

Ryan Lorge and his entire team are absolute professionals and a pleasure to work with. We had them install a privacy slider, closet doors with mirrors, and also shutters throughout our house. We are very happy with how everything looks and the entire process with CHI. Their pricing was also lower than any competitors we got quotes from. Thanks, CHI. We will definitely be calling them for all our other needs.

Classic just came to replace our retractable screen door. They gave us a 2 hour time frame of when the were arriving, 24 hours prior to appt. The called ½ hour prior to arriving to let them us know they were on their way. They cleaned and put all new screen on. Very quick and efficient. Cesar knew what he was doing. He was very polite. Cleaned up everything. I would 100% refer them again and again.
Lenee A– Buena Park

My family and I had the best experience with Classic Home Improvements Products! They installed plantation shutters and we love them! Tamara and William were extremely professional, they installed everything immaculately, and their customer service is phenomenal! I will be recommending Classic Home Improvements Products to everyone we know!

I just had Classic Home Improvements return to my home to do a couple more window shades. Again I can’t thank them enough!
I am more than pleased with the final product, and the customer service. I have had other trades in my home and the customer service was not even close to the service of CHI. To me it’s not just the install, it’s the entire package from start to finish.

CHI Products did such a great job on my home a few months ago that I had them come back out and finish installing plantation shutters on the rest of my windows. Again, same experience as before, and I just cant say enough about the professionalism and customer service.
My mom and brother were so impressed that they also had them come out for estimations for both of their homes and are anxiously awaiting for their installations.
Thank you again for all your help in making my remodel go as smooth as possible.