Cal Ez Auto Registration & Insurance Services

I only give this place two stars at best because it was only near the end when the worker started to follow up and really helped me; would’ve been one star. My experience took over the course of 3 – 4 days.
I bought a car three months ago and finally received my registration a few short weeks ago. It was very disorganized. My plates didn’t match so I called them, got an email of someone to handle it and send them the necessary image. Sends the email and call to confirm the next day. Apparently they delete their emails every night so I had to resend.
Long story short, it pretty much took one whole day in between each email and question to finally resolve my problem and even then, nothing is clear unless you ask a billion times. Even getting a simple confirmation of whether or not they got my email was a hard task! Nothing was being handled efficiently until my frustrations were apparent.

If I could leave less than one star I would. I don’t know what it is about Auto registration companies, but it seems like they are all disgruntled ex DMV workers.
Here’s what happens when you deal with Cal EZ Auto Registration Company. You will drop off your paperwork for them to handle. You will never receive your title, registration or a call back from the company. When you call them back, after weeks of waiting when you realize your paperwork hasn’t been delivered anywhere, IF you actually reach the operator you will be transferred to Sergio. He will put you on a ten minute hold and come back with some lame excuse like, «I gave it to our runner who misplaced it.»
This is not the first time we have taken paperwork to Cal EZ Auto and not received anything in return, but it will be the last.

What a bunch of THIEVES!!! Just go to the dmv website and make an appointment, you will save yourself a lot of money. I went to register my car and they never told me that I needed to take the physical papers from when I got the smog check done. Finally when I noticed the dmv was not sending me anything I went to check at the dmv, and they said I had to go back to these bunch of clowns to finish the transaction. When I went back to them, they had all the late fees included on my bill. When I asked the manager there why I was having to pay late fees? He said, «we follow up within a month with all our clients» I said, «I have never received a follow up call about me having to bring smog paperwork back to you!!». The woman that did my transaction Never mentioned to me they would be needing the physical paperwork from the smog. I had a very bad experience with these people! So my final advise to anyone, just don’t use them at all. Save yourself time and money! Use at your own risk. Is there such a thing as a Negative One Star? Because I would definitely give them that if possible. Oh yeah, and the lame manager comes out of his office saying that if I don’t pay them that he’s gonna put a lien on my car. That was his best effort with resolving the problem they created! What a Joke of a service! I Would NEVER USE THEM AGAIN!

I’ve come here many times and am super impressed with their services. They take great care of you and have you in and out as quick as possible. They charge a very small fee for what they do. Will always come here.

Nobody likes waiting for an hour (maybe more) for something that should take 5 minutes. I went into Cal EZ Auto to get my tags and they were friendly and fast.
I would highly recommend Cal EZ Auto to family and friends.

I called into Cal EZ Auto just to ask for information. I just bought a car from my mother and wanted to transfer the title. I spoke with Daniele, I think thats what her name is, and she was super helpful and courteous. The thing that made this conversation stand out is that she did not pressure me to buy unneeded services. She asked if I was interested in an insurance quote for my new used car but when I said no thank you she was polite enough to respect my decision and provided the information I needed. It seems like many companies force their employees to upsell which is sucks for the customer. I have already recommended EZ auto to family and will continue to do so.

Great customer service! I was greeted right away from Carmen. I needed to renew my registration and the process was really fast and easy. I had a lot of questions about the process and she was really nice and helpful, really seemed she knew what she was doing, (don’t get this in a lot of places).This place is really efficient and fast, will definitely come back!

Great service, I was helped by this young girl named Rocio! She’s friendly, and has a great smile! It was easy, fast, and a smooth experience. Thanks again, CalEz!

Came here about 2 years ago. A nice lady helped me. It was quite easy and painless. She was quite knowledgeable about my questions as well. I would recommend this company.
I will be back. Thanks.

Nikolai is the man to go to! Really helpful and can answer any questions I may have. Been coming back for everytime!