B & B Plumbing, Inc.

Our tenant woke up on his wedding day with no hot water. To add to the dire situation, his soon-​to-​be inlaws had flown into town and were planning to stay at the house for a couple days. B&B Plumbing responded quickly and worked into the night to get the hot water working for this new couple and their family. Thanks B&B.

Joe came by to what was believed to be just a leak in the garbage disposal. Turned out to be a crack in the housing and had to be replaced. The work was done quickly and Joe was nothing but a professional. He was friendly, knowledgeable and all around great guy. I will keep using B and B for any plumbing needs.

This plumbing company was everything they should be: prompt, highly competent, professional and courteous. What more can you say?

I will TRY and make this short — but it won’t be.
We had what we THOUGHT was just a clogged kitchen line. We decided to go with B&B plumbing because of their support and contributions to our high school’s football program. After calling, They sent «Joe» and another person out to clear our drain. After working quite a while, they were unable to clear the stoppage with their conventional methods. Joe was VERY knowledgeable, courteous and CLEANED EVERYTHING after this initial visit. After which, he explained to us our lateral line was unable to be cleared and would have to be REPLACED — which meant cutting into the concrete foundation, digging out the old cast iron pipe and replacing it. Joe said it wasn’t his place to give the estimate for the job, but gave us a «ball-​park» figure. After the initial shock of what this could cost, I asked if it would save time AND money if I were to demo the area myself. This included tearing out the cabinetry, and removing the drywall to gain access to the area they needed to work. He said estimates were based on hourly prices for the plumbers and anything I could do to eliminate their time would help in the cost. This was on a Thursday and Joe said they were pretty much booked on Friday. If I didn’t want to be charged a premium for weekend work, it would have to wait until Monday. No kitchen sink and no bathroom sink for three days. Joe called into the office and asked what we should be billed for that days work. For the amount of time they had spent there and for what they had to do, the price was extremely fair. The big cost was coming later.
When B&B showed up on Monday, I had the cabinets removed, tile was torn up in the area and the drywall was removed from the wall. I even removed the shower anticipating they would have to do it. (Mistake). B&B came in, cut the concrete, dug up the old pipe and had re-​plumbed the whole lateral line, in just about 8 hours. There work was TOP NOTCH and even if you are not a plumber, you can tell they know what they are doing. And once again, they were VERY CLEAN. Keep in mind, they had a concrete saw cutting our foundation and had to dig up the old pipe. These guys were GREAT. I had found out later Joe, our original plumber, did not work this job. He was scheduled somewhere else. This tells me B&B knows the importance of keeping jobs CLEAN!
After completing the work that day, my wife wrote the check. After going thru the invoice, I thought they MAY have overcharged us for the work performed. I called B&B and spoke with Brian. Brian said he actually came by the job that day, saw what needed to be done. In speaking with him later, we discussed what the workers actually performed, the amount of time his workers were on the job and what I had done to get the job ready. Brian said he would re-​evaluate our invoice. Brian had contacted me later and offered a partial refund for the effort performed. We had discussed the amount and both came to an agreement. It was an odd scenario since I believe I had helped out in doing part of the demo and actually how long the workers worked on our job. In the end, I was EXTREMELY happy with the work they performed, and what wound up being the final price. I received a check from B&B within the week!!!
If you’re looking for a plumbing CONTRACTOR, I would highly recommend B&B. When I say CONTRACTOR, I mean just that. They MAY not be the cheapest, but they are NOT going to advertise in craigslist either. B&B is LEGIT. Don’t trust your plumbing issues with someone who rents their snake or any other equipment. Plumbing issues can turn serious, and if you own your home, you want someone who is a professional and who knows how to do the work.

I love B & B Plumbing! The plumber showed up on time and was neat and clean and polite! He put booties on over his shoes to come into my home. He assessed the problem and gave me a few options. I love that he recommended a few different ways to fix the problem with my shower. He did a great job and the price was so reasonable! The only problem was that he kept calling me ma’am! LOL! This is the third time I have used them for different things and I highly recommend them!

Far exceeded my expectations!
Timely, professional, efficient and clean… we’ve had a slow toilet for years with ineffective servicing until B&B. They identified the problem and hydrojetted the line and we couldn’t be happier :)

I use B & B plumbing they are always efficient and great with their pricing and nice people to work with .They do a great job and I refer them to everyone and everyone has been happy with them!

Just want to give a great big «Thank You» to Alix who was at our house yesterday. He did some work for us earlier in the year, and we were so glad to have him back again. He is knowledgable, pleasant and always on time. He represents B&B Pluming in the most professional way possible. We hope he is assigned to us the next time we need plumbing services.
Steve B & Susan K

As luck would have it, our shower faucet failed on a Saturday. We could not shut it off, so we had to turn off the water to the house. Since we had good experience previously with B & B, we called again, this time on an emergency basis. They did call us back. The technician called us to say when he would be here, and again when he was on his way. He fixed the faucet, replacing the defective part. The service was prompt, especially for a weekend, efficiently done, courteous, and reasonable. He left the work area clean. As old as our home is, we will need plumbing work again, and we will definitely call B&B.

Last October, our whirlpool water heater went out. B&B came out and charged us $ 120. The part was under warranty, but they had to order it they came back and charged us another $ 120 to install it.
Yesterday, the water heater went out again with the same symptoms. On B&Bs receipt, they guaranteed their work for one year. However, I was told I would need to pay $ 165,for them to come out.
Nice guarantee. Will never use these guys again, although their service people were nice

Had a water heater that kept breaking and needed replacement. They were recommended from manufacturer to do warranty service. They showed up on time for original call, quickly diagnosed the problem, offered multiple suggestions and guidance to address the issues, and then returned a day earlier than promised to replace the water heater.
Having a water heater located inside the house only complicated matters. When they were done, the area was cleaner than they found it, completely up to code, and masterfully installed.
I can’t praise them enough for turning what was a horrible situation into one that we actually are happy about. They will be our new plumber for all future needs!
Their technician Henry was professional, prompt, and polite with all of our questions.
They earned their 5 star rating!

We needed our water heater fixed, but I was leaving on a business trip to Asia the day B & B came out to fix the water heater. I wasn’t there to witness the work done, but basically they charged us for 2 hours of work — 1 hr of work to replace the warrantied parts for the pilot (which we though was the problem) and 1 hr to drive and go get the correct part that they didn’t have… really!!! driving down to Lake Forest to pick up a part and you charge me for that!!!
Total cost for first time — $ 240…I was shocked… especially for charging me to drive to pick up a part they didn’t have on hand.
In addition, the problem still wasn’t fixed and the 2^nd time they came out, they said the pilot was overheating resulting in an automatic shut off so… guess what… another hr of work $ 120.
The final total bill — $ 360
You be the judge of it if I overpaid… I’m just stating what happened to me and I wasn’t happy about the experience at all!

Mike is a suuuuper nice and honest guy… the kind of guy you don’t see too much anymore. He did a very extensive plumbing renovation, charged a reasonable amount, followed up. I would recommend B & B to my family!

We received a good professional service. They were on time, hooked up our new dishwasher within an hour. I would have given them 5 stars if they had offered free estimates.

This is the second time I’ve used B&B and both times they sent Mike, who is friendly, professional & efficient. I have water pressure again, my drain is never slow and it’s bone dry under the sink again. Very reasonable rates.
You will NOT be sorry if you give B&B a try.

I chose this plumber based upon Chelsea H’s review here on Unilocal and because it was the only plumber anyone took the time to review on Unilocal in my area.
I was very happy with the results. We had a major clog in our kitchen sink and I got them to come over. They quoted $ 95/​hour for getting it done without an upfront estimate. I was nervous at first to move forward without an estimate, but went for it. They were very upfront and communicative about how it was going and managed their time well. I live in an old house and they found the bigger of my problems (about 40 years worth of fermented food causing it to drain really slowly). They were over for about 1.5 hours, but just charged me for 1 hour.
They also said they offer estimates for $ 40 and if you use them after the estimate, they apply that to your total, so you don’t pay twice.

We stumbled on B & B when we needed a real plumber to fix the mess from a Home Despot «plumber» (he came to install a new water heater, spent all day and left after he broke our water valve). B & B was out the next day, gave us an honest estimate and had it repaired in an hour. We have used them for three or four various repairs and have always gotten prompt, friendly, non-​nonsense service.