Extended Stay America – Buffalo – Amherst

Seemed like a vagrants hotel. Some shady characters milling around. Came back from dinner and a movie around 11:30pm and the first floor smelled like weed. Some really loud and obnoxious guests returned in the middle of the night and they where throwing things down the hallway. Since the front desk is not staffed after 11pm there was no one there to enforce the «Quiet Time» hours that was in effect. The room was cold and bare, if you have to truly stay there for an extended period and love the institutional feel this place is for you. I booked this on Hotwire so I had no way of knowing what I was getting into. Never again.

Not worth the full price they charge. I booked this hotel through priceline Express Deals so didn’t know which hotel will I be getting. Overall hotel was Ok some pros and some cons but not worth the $ 100 a night rate.
Location: The hotel is located in a nice area having restaurants, Walmart and Boulevard Mall close by.
Room: The room is of decent size with a small kitchen and a small washroom. They do not provide shampoo and only Bar soap is available. Also room service does not come until you leave, as they didn’t show up on my 3 day stay. There is no proper closet just merely a space in the wall with a curtain. They also do not have a safe in the room. They also don’t have any Kind beds but I was told they have queen which felt more like a double, was ok to sleep in but not the best.
Reception: the folks at the reception were good and friendly. but there are always people just sitting around the reception lobby area for no good reason.
Breakfast: Don’t expect anything much on breakfast as its grab and go. They have tea, Coffee, packet oatmeal, few bars, some apples and oranges. Usually its pretty much done if you are not really early.
Wifi: The wifi was really good in the room and didn’t have any problem.
Parking: There was enough parking around the hotel for guest.

Clean but poor service. Arrived 9:30 pm, no one at front desk for ~5 minutes. Used lobby phone to call to find someone. Toilet in room didn’t work — water valve was shut closed, and the toilet ran if you turned it on. Seems like a basic item hotel staff should note — IF they are on the ball. Overall rating — unimpressed.