Allstate Insurance: Joseph Parlato

I have been a customer of Allstate Insurance/​The Parlato Agency for over 10 years. I have multiple policies and I trusted JR Parlato to help and guide me regarding my insurance needs, to inform me and assure me… keeping true to the Allstate motto of being «in good hands».. Nothing could be further from the truth. Instead I have been mislead, misinformed, deceived, and treated with the utmost disrespect. I have always paid my premiums on time or in advance. I have never filed a claim until recently. Not only was I told my damages wouldn’t be covered, but I was also told it was «my fault» I didn’t purchase the necessary riders. In addition Mr. Parlato insisted he was right and I was wrong, and stated he had proof in his notes. When I asked to see this proof, he clearly and with anger told me I better leave his office.
As if my disaster wasn’t devastating enough… I now find out that the policy JR Parlato wrote for my home was completely wrong, and the rider for which he blamed me for «refusing» to purchase… Allstate DOESN’T even offer.
I am shocked at the behavior of a person I genuinely liked, worked with for years, and who I put all my faith in. I truly believed JR Parlato would keep me and my family safe, yet when I needed him the most, he offered me nothing but rudeness and disappointment. I am now left with thousands of $$$‘s in expenses which I must pay on my own.