The Colonies at Hillside

If you’re a Texan and you’ve never lived outside of Texas, this place is a ⁵⁄₅. If you’re from a state like California, this place is the best you’ll find in Amarillo (but it’s not close by any means to luxury apartments in California), so it’s more of a ⁴⁄₅ stars.
The staff here are amazing, very polite, and extremely responsive!
Maintenance is extremely fast, diligent, polite, and very caring.
The grounds are extremely well kept but there are a few dog owners here who don’t clean up after their pets despite the many pet waste disposal receptacles on the property (they even provide you with bags as well).
The side of the complex that I live on is very quiet and parking isn’t an issue.
The apartments themselves have a decent floor plan that is more open than others I’ve seen in this area, they have plenty of windows that allow for a lot of natural lighting (which is lovely), but there isn’t too much storage space in the 1 bedrooms. The kitchen has a very nice open layout that has enough counter space for everything from your food processor to your espresso machine. All of the appliances are new and we’ve never had an issue with any of them.
If you’re from another state here are a few things you may want to know:
–They DO allow you to pay rent online! You can also submit maintenance tickets online as well and check your account balance etc.
–One assigned parking spot does not come with your apartment.
–They do not have tags/​stickers for residents vehicles.
–It does hail here from time to time and you can purchase a covered spot or garage.
–There is a round-​about in the front of the complex that the majority of people have no idea how to use and most residents go the WRONG WAY around it.
–You will have to rent your own washer and dryer (fortunately, that’s pretty cheap here).
–It is a gated community.
–The location of this apartment complex is ideal as it is close to numerous shopping centers, banks, a United grocery store, gas stations, and both major interstate highways. It’s also 15 minutes away from Canyon.
–This area is extremely dusty (because it’s high desert), so having an air purifier is great!
–The patio is a bit small and all of your neighbors can see you when you’re out (it doesn’t have privacy walls or anything like that).
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I gave this place a ⁴⁄₅ by the CA rating scale mainly because of the residents that like to go the wrong way around the round-​about as they’ve nearly hit me head-​on on numerous occasions, the windows are not energy efficient (so my electricity bill for ~800 sq. ft. in Texas is the same that it was for 1,400 sq. ft. in California), and you do not have one covered reserved space that comes with your apartment rental.

I am a doctor and have never been subjected to the classless lowest treatment I have received here. I moved in ⁶⁄₂ and because of my work and their lazy hours and lack of a drop box I received an eviction notice on ⁹⁄₄ a holiday week and after calling them arrived home ⁹⁄₅ to a locked apt these people have too much money or no soul

We have been here for over a year and have had a great experience!
The location is great! The complex is quiet where we are, no issues with neighbors (knock on wood). Work order service is FAST!
There are 2 things I would change: I wish USPS would drop packages off at the office. (I’m not sure if this is an apartment issue or a USPS one). Also, I wish there was wifi in the fitness center! I would change that more than anything.