Red Raider Moving

Do not use RED RAIDER Movers in Amarillo Texas !! We rented a climate double controlled storage & all of possessions were to go into the units. As Jimmy was leaving to close on our home the 2 guys moving us told us that they were needing another building. They also asked for grututity and Jimmy told them that he didnt have any cash. We were not ever told that we needed to pay gratuity. We were told that we would pay by the hour. He rushed to get an outside storage because that was all the was available, so our outside things could be put in there! We went by there to get a few things when we were home. When Jimmy opened the door one of our expensive art sculptures was laying on the floor broken into pieces. After the shock of that we looked up & saw our paintings, custom bedding, our daughters wedding dress, prom dress, mattress & expensive piece of furniture in the outdoor storage. They were all covered in dirt! We called (Ryan) the owner & he said he would get a hold of Daniel & call us back. He called us back & said Daniel said & would not listen to a thing we had to say. He treated us like we were lying. Of course Daniel wasnt going to tell his boss sitting across the desk he screwd up! We even sent before & after pictures and the receipt of the sculpture when we purchased it. He told us he would talk to Daniel more & would call back. I called & texted him with no response. He moved us 4 years ago & only a small antique mirror was broken. It wasnt a big deal so we didnt report it! I wish i would have read the other reviews here before i used them & I would not have. If you dont care about your possessions this is the company to use!

Before our move, we checked out the BBB rating of this company and found no issues. Also, we checked the reviews of this company out on the internet, and there were some mixed reviews, but not terrible. Our move started out ok, they showed up on time and all seemed well. They were to deliver our possessions to two different locations, DFW area & Birmingham Al. They made it to the Tx location on time, unloaded our boxes and left, we were missing 3 boxes. The next stop was Birmingham Al, but Jason the owner who unloaded our boxes stated that he could not make the trip to Birmingham because of hurricane Issac. He said he would take it back to amarillo and rent a U haul and bring it to Birmingham later in the week or next week. Next thing we are notified that the load of possessions going to Birmingham (which included Fine Art, ex. Warhol, etc.) was on its way to Birmingham in the back of a pickup truck with no protection from the elements. They were taking our belongings and fine art through a Hurricane with 10+ inches of rain in the back of a pick up truck! The driver called and said he had covered the stuff with a tarp. Are you kidding me? We went with Red Raider moving company because we though they would take a professional approach to moving. We paid them $ 3,200 or more dollars to move us. We did not pay that kind of money to have our belongings and art work moved in the back of a truck. If we wanted that we would have saved our money and moved ourselves! We have tried over and over to get in contact with Jason (the owner) but he refuses to answer his calls & will not return our call. We wanted to settle this without getting an attorney involved, but they apparently don’t care. Apparently they have insurance that we can file a claim for our loss and damaged goods but since they are avoiding us we will have to sue.
We are filing a complaint with the BBB of which they are members. Also, we will file several complaints with the Dept. of Transportation as well.
BEWARE OF THIS COMPANY ~ YOU WILL REGRET EVER GETTING INVOLVED WITH RED RAIDER MOVING OF AMARILLO!
Update:
Our Boxes that were supposedly missing were stolen from Red Raider! The BBB has pulled their accreditation because of the same issues…
They are THIEVES! BEWARE!!!