The whole problem started when I got my Ipad air screen replaced last year by them. It was no hassle, just quite a bit of money($ 200). The screen started falling out a few months later, and allowed dirt to get into the Ipad, destroying the battery. So I go in and tell them this and they refuse to fix it under warranty because I cannot prove that the battery was destroyed because of the screen coming out(swelling of the battery can cause the screen to be pushed up the same way). So I now have to spend another $ 90 to get the battery replaced. I request to watch when they do it because I love technology and want to learn how to do it myself. They said they will call me on Saturday for the watching. Saturday comes and no call, I call them, no response. THREEWEEKSLATER I finally head all the way over there to ask them what is going on and they just have it sitting there, still taken apart. They have it fixed two hours after that, damaging one of the LEDs on the side while repairing it. I only get $ 10 off for my wait. I go home only to find out that they installed a faulty battery. Have to go back there AGAIN! and when I ask about a refund, one of the adult workers snared they can’t on those bases(because they totally do not have a 24 hour policy to fix things, right?). Also while waiting I heard them rip off an elder lady on screen protectors, charging her $ 20 for one and claiming she needs a new one because of dust and lint. Terrible. End of the day, multiple trips, rude service, no refund and a four week wait on something they have a 24 hour policy on. They did replace the screen THEYDAMAGED for free and the sir who originally worked on it was so nice and actually apologized unlike anyone else there.
Jared S.
Classificação do local: 5 Amarillo, TX
These guys are awesome! Answered every question, no matter how simple to them it was. And trust me, I asked a ton. Very knowledgeable and friendly, and the work they did was amazing.
Molly T.
Classificação do local: 5 Lubbock, TX
Only took 15 minutes for them to fix my iPhone 6 screen. Super nice customer service.
Terri Z.
Classificação do local: 5 Amarillo, TX
Did a quick assessment of my phone to see if they could repair it. Good news, they could and it was ready in less then an hour. Great price and service. Thank you!
Moses S.
Classificação do local: 5 Amarillo, TX
5 star service! Everything was fast and friendly all for a great price! Went in for a Broken iPhone 5s screen and only took 30 minutes! Phone looks new!