Ulta Cosmetics

I really can’t grasp by people leave good reviews of this location. Ulta in general I love, but this new location by the Whole foods is really poor. I have walked into this store three times since Christmas with the intent of purchasing a good amount of makeup and could not find one single person to help me. I wandered around for at least 15 minutes on each occasion and not one staff member asked if I needed help. Heck, I couldn’t even find anyone to help. There was an employee helping a customer in the higher end side and one behind the register. Sephora has won my business because this never happens to me there. Sorry Ulta, but you lost a customer for life over the poor customer service and lack there of. I would much rather spend my money somewhere where people actually want to help you. I would do it myself but I couldn’t find the Philosophy hope in a jar anywhere so I gave up each time. Bye Bye Ulta!

Ulta has recently changed locations from being within the Altamonte mall to outside near the new Whole Foods. The new location is much better. The store was very crowded yesterday, but that is expected with the holiday season. They were fully staffed and very helpful. I had multiple questions and 2 employees helped me and were wonderful. They did not seem overwhelmed or short spoken. They took their time to help me, which I appreciated. I was very suprised at their long line for checkout, but it moved extremely fast! I had a coupon from their club, but always check online for a coupon from their website when going. I went there eapecially for the ulta brand products, eye shawdow. I found out they are gluten free, I thought that was great! I may have to go back soon because they are having some great hoilday sales right now.

I go into this Ulta all the time because the Altamonte Mall is my favorite mall, but it’s really the worst Ulta I’ve shopped at and I’m not sure why I convince myself that it’s in any way convenient. It’s really disorganized and understocked. Usually all of the products I’m interested in are either sold out, not carried, etc. Definitely makes for a frustrating shopping visit in addition to the fact that they always have one or two cashiers staffed at all times making the lines impossibly long… I’ve waited for over fifteen minutes to pay which is completely ridiculous. Their selection of Olay products is really small, but they do carry a lot of Pacifica which is a plus but the store looks a little disheveled pretty frequently which is always a turn off. They seem to hardly ever restock their Nyx products which is a bummer as well.
I would definitely recommend going to another Ulta for a more pleasant visit.

Miguel Angel at the salon is an angel indeed! He worked wonders with my hair! I have literally never been so satisfied with a haircut in my entire life! I booked my appointment a little concerned cause I was going for something a little more edgy. I was having the side portion of my head shaved Ellie Goulding style. Miguel was totally comfortable doing the cut. He was extremely experienced and professional. I have very thick hair that is a hassle to dye and cut. He took the time to do it right! He has a strong attention to detail and doesn’t cut corners! He had a great personality too which made the experience all the more better! I will definitely be back for his great service! I highly recommend.

Although all products are stocked, and they have a great size store. I was surprised to not see as many employees on a Sunday working. This caused long lines. Overall Love the urban decay selection and the smash box lipsticks.

I always notice how dirty this location is… seriously, how hard is it to sweep every once in a while? It is understocked, messy, and I can never find the product I am looking for. I go to the Ulta in Winter Park now because I am so sick of this location.

Ugh. I love Ulta and can easily spend my entire Kindergarten teacher paycheck, however this one is constantly picked through and is always out of at least one item I stop in for. I purposely go out of my way to avoid this location. Avoid it if you can.

I’ve been an Ulta shopper for many years but I’m not liking this particular store. I’ve been in here many times and I feel like they always have a low stock. The associates are very pleasant and helpful. I will continue to shop here because it’s the closest Ulta to me and their rewards system is awesome!
I went to the salon for the OPI gel nails. When I made the appointment the lady said it would take 20 mins. It ended up taking an hour, which would have been fine, but I was on my lunch break. The guy doing my nails didn’t seem like he knew what he was doing, he kept referencing instructions. The next morning my nails bubbled and chipped. I called to see if I could stop by real quick to have them fixed, and the woman said I had to come in after 4:30 when the guy who did my nails came in. Unfortunately I wasn’t able to go in that night because I was going out of town for a wedding. It was a bummer, because I really wanted to like my nails, instead, they didn’t even last 24 hours.

This location feels just a little small honestly, I’ve been in larger Ulta stores but they were stand alone and not part of the mall. They get shipment every Monday, so check earlier in the week for popular products. The staff is very helpful, I’m greeted nearly every time I shop. I shop there often too. They have two doors but only one is a working entrance. I love their rewards system and am always pleased when I shop there. They have nearly everything for your hair and makeup needs. Great BOGO, sale prices, and coupons on non-​prestige items.
Salon Review* I used to go to the salon manager for my haircut and color needs. Prices are average and quality is dependent on the stylist. In the beginning it was great, I was always satisfied. However in late April 2015 he lost my business for good. I walked in for a simple bang trim on a Monday night, not busy at all. I wait for him to finish, show him the picture of the bangs I want (showed it to him countless time for prior haircuts). He starts cutting a lot of length off my bangs and I get uncomfortable, but don’t say anything because he’s the expert. In the end he cut off over an inch and half of my bangs which wasn’t what I asked for. I said «it’s a bit short, you cut a lot off.» His response «That’s what you told me to do» I said «no it wasn’t, you never cut it this short before» he said «it’s just hair, it grows back.»
Now I expect that kind of thing from a bargain salon, but not a higher end one. Just know that even with the salon manager that’s been cutting hair for over 20 years gets sloppy and in the end doesn’t care about your hair, just your money.

This ultra always has a great selection of all my fav products! Lol wow that sounds like a line in a scripted commercial…
Ok well anyways, I shop here mainly for my Murad face wash, Murad acne spot treatment cream and O.P.I. nail polish. I frequently get $ 3.50 off $ 10 coupons. Every once in a while you can find 20% off your whole purchase which is nice for the expensive skin care products.
Their clearance section always has great finds! Recently they actually had a couple O.P.I colors for half off!!! AHHHH!!!
Great return policy! & usually fairly friendly associates :)

Whenever Ulta has sales, GO! For me, I don’t like to spend a fortune on cosmetics, but on the flip side, there are some nice brands where I’m sure putting out the extra bucks is worth it. Recently, I hit up their 5 for $ 5 sale on Black Friday, definitely got some good stuff! And they always seem to have coupons in their ads on and online, so check before going shopping. Ulta’s brand is nice, too, however I did get a bad nail polish that stained my nails… it happens I guess. Nice and helpful staff, as always! I highly recommend the Urban Decay setting spray… it is amazing!

Stopped into Ulta on Saturday afternoon to buy 1 specific item (concealer). It was raining, and the parking lot outside of Ulta was full — zero spaces, so my husband and I parked upstairs on the adjacent side near Dillards. We make the trek through Dillards and down to the other side to get to Ulta. They only have one entrance and it is outside of the mall, so we had to exit the mall and walk around to get to Ulta in the rain. They have interior entrances in the mall, they are just sealed off. This is really dumb and inconvenient.
This place was packed, along with the rest of the mall. Very cluttered and in disarray — you could tell from the hoards of people rummaging through their sale items.
Their stock of Ulta Brand cosmetics was dismal — almost all had been picked off by the previous waves of early shoppers.
They were also short staffed. I was next in line to check out when a customer begged the cashier to help her find something, at which point she abandoned the register to help her.
I twiddled my thumbs for a few minutes awaiting her return. When she came back another older lady stepped next to me in line and asked her to please call over another associate to ring her out, she did not want to wait any longer. That happened.
This store is okay, very stressful experience, but that will be expected for any store within a 5 mile radius of the mall in the upcoming holiday shopping months.

What I love most about Ulta is having my hair cut, colored and styled by Jerard in the Salon. He is professional, friendly, attentive and has excellent skills. I feel so sassy when I leave thanks to Jerard.
The store has a good selection of products, though, occasionally they are out of the particular color I want. The employees are always friendly and helpful.

Lord knows I love beauty products and even worked in the industry for many years. Lately most of the Ulta locations are dirty, understaffed and never have sufficient stock. Altamonte Springs is one of the more convenient locations for me so I always try to give it a shot. It’s really gross to see old dry crusted products spilled on the shelves. Furthermore, all the super pushy vendor people need to back off. It’s like feast or famine when it comes to finding help some days. Either customers are being attacked by the independent vendors
(who are not even Ulta employees) trying to meet their sales goals or its like a deserted waist-​land with no one in sight to be able to assist you with you with your questions because Ulta itself is horribly understaffed. Get it together folks!

The same as with most females, I like beauty products,
I am a stereotypical lady, where if I get around makeup, I cannot just get what I need. xD
The stores are set up to have the expensive things in the center, and the cheaper along the outside, it is simply a marketing technique, nothing wrong with that.
They have friendly helpers, but also very busy helpers, it’s lines are always long.
They have everything you could possibly need and a salon, no idea if that is any good since i have not seen their work and since I work at FS I get mine for free :3
They have a wide selection and their products have competitive pricing, I also bought a Krimper here, those things are hard to find.

The one stop beauty spot Ulta always has it going on. from drugstore name supplies to the extravagent brands. I’m always like a little kid at a candy shop here and walking between every isle makes my eyes light up. It’s dangerous to come here if you are the implusive shopper type but you just might leave with all the goodies you wanted!
This particular location grabbed my eye while shopping at Altamonte mall since I was trying to splurge on makeup. I came on a Saturday afternoon they had quite the crowd but regardless I had many questions about some Urban Decay, Tarte, Benefit products. I was trying to find a foundation since I’m a virgin to that stuff so I patiently waited for the makeup artist. I knew she had to attend to other customers so I did not want to take up most of her time. She picked out a foundation that had a hint of orange tone to it and I wanted to see if there was another tone that blended better. Finally I just decided to wing it and bought BB cream since many customers around needed her attention too.
This Altamonte store is great but if I have multiple questions I will come during the weekday so I will not feel guilty taking up more then one minute of a makeup artist time. The conclusion to this story is that Ulta is a very loved store, and very loved loved stores will be flocked with customers. It’s better revenue for the store so it keeps their price compatible so I’m content either way.

I came in here with someone else so it was the only reason why I made it inside, they have so much cosmetic and perfumes for woman but also have thing for man like colones and face creams to make your skin soft or prevent pimples from growing in here.
The staff was nice and the check out was a bit long but the place was packed on a Saturday afternoon, also they in the Altamonte Mall were there use to be a restaurant here years ago.
I saw guy buying gifts for there lady’s for the holidays so I say this is a good place to buy your girl a birthday or Christmas present.
There is so much to look at here that I did not even have time to walk around that much but if I ever wanted to buy some good and expensive colon for men, I now know were to stop.

This store is always overcrowded, with a line going out the front door. It is stuffy, the workers have never offered me assistance. Also, the last time I went, my cashier did not ask me for my members card (after standing in line for about 20 minutes I didn’t remember to offer it) and later when I got home I looked at the receipt. She had given the points to another member (I’m assuming herself)! I don’t need all that! I’ll shop online (or in store when I visit family) at Sephora. They have better products, samples, selection and crooks don’t steal my member points.

Unfortunately most times they are out of the makeup I am looking for. either due to the coupons going out and folks racing before I do to buy them up or simply they haven’t received enough merchandise.
I like being able to play with the makeup — of course, I don’t actually put any on my mouth or eyes. I test on my hands for color because who knows how many others have what and have tested them?!
However I have got very attentive and nice employees who offer to help but don’t hover. That can be annoying and I haven’t had that occur at either of the Ultas I’ve visited. Sweet!

Ulta is a beauty supply store that also houses a salon. It is like taking the cosmetics department out of the department store and making it a stand-​alone. The store was bright and neatly organized with rows and rows of products. I quickly found what I was looking for at about average prices. I have no experience with the salon but a friend of mine has used them had a good experience at a reasonable price.