I don’t know what’s wrong with the cashier today but she should probably be in the back mopping the floor instead of interfacing with customers. 3⁄12 at 1:24 pm.
Tony L.
Classificação do local: 1 St Cloud, FL
Night staff incompetent and easily flustered. They take forever to process mobile orders which defeats the entire purpose. They spend most of their time talking to each other allowing a long line to form and when it gets long enough they scramble to serve everyone. Chaotic and unpleasant experience.
Chante' M.
Classificação do local: 1 Altamonte Springs, FL
I came during the buy one get one deal this November. 1st– I ordered 2 talls and was charged for Grande. I purchased a Christmas ornament and 2 donuts. The sign in the pastry display clearly stated that between 2 – 5 donuts were buy one get one. The cashier told me they weren’t, I posted to the sign and she repeated herself in a Louder tone, I told her the sign was right there and to look at it. She went and got a manager who then walked around to where I was standing and read the sign, they finally honored their advertisement. Since I had 2 drinks, 2 pastries, and a Christmas ornament I asked for a bag. They asked me why did I need one besides my pastrie bags. I was finally given a recycled bag with an attitude… Ugh, never again
Denise G.
Classificação do local: 4 Altamonte Springs, FL
As others have said, definitely go in. Although even getting in the parking lot is a hassle. I do like that they have the girl in the traffic safety vest coming around the drive-thru to take orders and speed things up. Ol’ faithful this location is!
Kelly A.
Classificação do local: 5 Orange County, FL
This location is always on its game! When there’s a long line at the drive thru it seems like its constantly moving and you don’t even feel like you waited 10 cars back. Recently I had stopped in a couple of times right when they opened. They were super spunky, welcoming and ready to take my order. They were chatty and I felt so bad going in right when they opened but they didn’t make me feel that way. I also needed a drink that would wake me up and keep me up and they did just that. I love this location!
Patrick Ryan S.
Classificação do local: 2 Longwood, FL
The staff at this location acts as if they’re being bothered when ordering your drink. They continually speak amongst themselves while they make your drink but at an extremely slow pace. Overall this is by far, the worst Starbucks I’ve visited.
Madonna M.
Classificação do local: 5 Altamonte Springs, FL
These folks make the best cappuccino and are super friendly. Great atmosphere. My drinks are always perfect the way I like them. And east to get to and park. Close to the grocery store. The delightful staff couldn’t be nicer
Pasquale P.
Classificação do local: 4 Altamonte Springs, FL
This quickly became my favorite Starbucks but you have to actually go inside. Facing the always crowded drive-thru will leave you with frustration. I’m a creature of habit. I always order an Iced Caramel Macchiato and a Bacon and Gouda breakfast sandwich. Reading through some of the earlier reviews, I was surprised to see complaints about consistency. My drink always comes out right and tastes the same as the last time I had one. Being a repeat morning customer, I’m starting to enjoy that Danielle and«M»(the barista who everyone calls«M» but I still haven’t really learned her real name) recognize and talk to me by name these days. I like that the management is quick to notice mistakes or delayed orders and compensate with small gift cards at times that are necessary. The WiFi also works at this location and never seems to lag or experience an outage like some of the other locations around. One of these days, I’ll have to try something different but I like my old standard.
Chris J.
Classificação do local: 5 Lake Helen, FL
The quickest drive thru with the most genuinely cheerful staff. No other Starbucks in the area compares.
Sharon W.
Classificação do local: 5 Casselberry, FL
Starbucks is Starbucks, and you can ALWAYS count on a reliable cup of coffee. BUT, what makes this Starbucks stand out from the rest is the super friendly, and upbeat service. Seriously, the lady on the drive through taking my order was super nice, and friendly! When you only have a crummy speaker to make that first impression on your customer, you know you have done well and delighted your customers if they feel warm and fuzzy on the inside before they get their drink. :) The seasonal Chestnut Praline Soy Frappaccuino was delicious and despite the wait in the drive through, I’d continue to go back in a heart beat because they certainly started my day off right. :) Hopefully you’ll also enjoy a cup of cheer on your next visit. :) Cheers!
Dave O.
Classificação do local: 5 New Smyrna Beach, FL
Located just a few blocks off of I-4 this is a great Starbucks location and the locals all seem to agree by the massive traffic jam at the entrance to the drive through, there were cars literally approaching the drive through from every angle possible. As I inched my way into position I notice an employee out in the parking lot with a head set on walking up and down the line of cars taking orders and directing traffic to keep the line moving efficiently. Apparently this wasn’t the first time he’s been assigned this task he seen to know a lot of the regulars, but greeted everyone with a smile and a good morning I thought this was a pretty creative way to deal with the masses that were determined to get their caffeine fix me included. Surprisingly this method seem to work out well the line moved at a acceptable pace and most importantly my order was correct and ready when I approached the window to pay. What first seemed to be a cluster of confusion actually was very organized chaos.
Samantha S.
Classificação do local: 5 Orlando, FL
Plenty of parking, fast free google wifi and great baristas! Only downside is the way the drive thru is designed, when it gets busy, you sometimes get stuck.
Shalimar F.
Classificação do local: 2 Sanford, FL
I usually go to the Starbucks located in the Springs plaza, but I decided to go to this one because I had a big order and wanted to use the drive thru. I ordered a blackberry mojito tea lemonade, blonde roast coffee, caramel frap and I usually order an iced white chocolate mocha but I decided to have it hot this morning. When I ordered, the lady on the intercom was initially nice but throughout my order she became impatient and rude with me.(I had everything written down and nobody was behind me so I wasn’t taking up anyone’s time) When I said I wanted a white chocolate mocha she got smart with me and said, «well which kind?» I replied, «I don’t know, I usually just order it iced, but I’d like to have it hot today with cream and sugar on the side please.» She tried to explain to me the difference in a condescending way of how people order it and when I didn’t respond quickly enough, she goes okayyyy. so I just said I’d have the first one. Honestly. I was done speaking to her at that point. I’m not a barista, it’s her job to educate me on the difference in a positive, enthusiastic way not in a manner that makes me feel like I’m inconveniencing her because I don’t know the difference. When I got up to the window, someone else was handing out my drinks(I could tell by the voice). The girl handing me my drinks said oh, I’m sorry we don’t have the blonde roast and I asked her if there was another light selection of coffee and she shook her head no. So the girl behind her, who was the girl I initially dealt with over the intercom said, «Sorry, I made dark roast instead.» So I told her to just cancel the order and the girl behind her asks, «what did she say?» Lol just wow. Starbucks has amazing coffee but for the price, I expect a great experience to go along with it. I would much rather get out of my car and go into the Starbucks in the Springs Plaza than to deal with this again.
Peter A.
Classificação do local: 5 Stanton, CA
The staff are very friendly I love the outdoor seating area and can never forget to mention the fast Google powered wifi Sometimes the a/c is so cold you need a jacket of you’re staying for sometime Plenty of parking spots
Kevin L.
Classificação do local: 4 Wekiva Springs, FL
Friendly staff and well run considering how busy this location can be. My only complaint… Clean the tables outside in the morning. This would make a huge improvement in the appearance when you approach the building, and would make it far more enjoyable to sit outside with your coffee.
Daisy D.
Classificação do local: 3 Jacksonville, FL
We needed a pit stop on our way to Tampa, so with my Starbucks Card app I found this location. Key need: not too far off the interstate. This was quite a large stand alone model with plenty of outdoor seating. The drive thru seemed to move at a nice pace, but we actually took the time to go inside. Service was prompt and courteous & the drink was made to my liking. Even though they appeared to be training a new barista at the time we were there, it didn’t get in the way of getting what I needed. The barista made me giggle after my ordered my Dirty Chai. She said she called it Chai with a Shot because it sounded more polite. While I was worried I wouldn’t be able to get in/out of this location easily(I’ve had to exit on Longwood before) it was actually quite simple and I got the benefit of the protected turn. I will really have to remember this location is here in the future.
Stephanie S.
Classificação do local: 5 Orlando, FL
I love coming here whenever I come home, the people make my experience so smooth and I always leave with a smile on my face. They know my mom really well and so recognize me whenever I come home :). I have recently tried the eggnog latte, and I think I’m in love but I will still always return to my favorite drink… iced vanilla latte. Love this place.
Rhea P.
Classificação do local: 4 Tampa Bay, FL
Quick, drive thru window, Extra hot lattes and treats. Solid comfort stop.
Rajiv B.
Classificação do local: 4 Toledo, OH
Starbucks is a big and successful company, and they have perfected the art of creating ambiance and how they want their beverages made. It’s hard to give a review for a place that is just like every other location I’ve been to. Sure, there are little changes here and there, but nothing that is going to change a review or how anyone should feel about the location. The parking lot is easy to access, they have plenty of parking, and you have both the option to go in and to use the drive-thru. When I went in, I was greeted with a smile, asked within 20 seconds what I wanted to order, and was out the door in the next few minutes. They have their process down and I didn’t expect any less. The coffee for the company, overall — not just this location, is expensive for what you’re getting. What can you do though? This is the culture they have created, and the product they want you to buy. If you’re looking for Starbucks and are passing by this one and are wondering if you should go in because you’re wondering if they’re going to be as good as their other corporate stores… quit wondering. They’re all the same. :)
Albert P.
Classificação do local: 5 Lake Mary, FL
I love this location as it makes my drink perfect every time, even when we come in with large orders. The staff here is very personable. The location has a very homey feel inside and the patio area is great to just sit and lax for a while.