Simoniz Sonny’s Professional Car Wash

Quick efficient quality service… Did a good job with big removal! Only complaint is fort midsize SUV I got charged $ 3 over size fee… Never seen it that much before

I visited simoniz at this location for the first time today. I usually go to shiner’s down sr436, but somehow had missed this simoniz location until now. I have been to the simoniz over in metrowest years ago always with mostly positive results.
I pulled in off 434 and the attendant was nice enouch, I explained I wanted «the best» full service which is wash, vacum, armoral detail, etc. Costs $ 30.00. The attendant asked if I wanted to upgrade to use an air hose to blow everything out for +$ 10, I declined. No high pressure sale or anything. So far, so good :)
Went inside and paid. The person at register was very nice. Inside was clean enough and had really nice chairs to sit in. Made my way over to a seat in front of large HD flat screen playing a movie and relaxed. Definately, appreciated the very comfortable chairs and nice HDTV to watch. Awesome!
Place had 6 or 7 other people waiting. Didn’t appear over-​crowded at all. Soon after I sat down peoples names were being called. After about 15 – 20 minutes, I see my car out front and people are wiping it down, etc. About 25 minutes since I arrived, my name is called.
Now, I was very surprised at how fast my name was called. I am use to waiting an hour for a $ 30 detail at shiners. After seeing peoples names being called one after the next and now my car is already done. wow. These guys must be on the ball! … er … then I get up to see my car.
Now the outside looks great! clean and shiny, they wiped my wheels down nice. The inside dash glows with all the shiny armoral.
And… That’s really where the good ends.
The car has clearly been vacumed, but not very well. Inbetween the seats and center console there is still a lot of dirt/​dust. Also between the seats and the outside door, still has dust/​dirt. Now mind you, I have rubber mats in my car including a custom rubber trunk mat. None of the rubber mats were even wiped down. I am sure they ran a vacum over them, but clearly did not wipe them down. The inside trunk of my hatchback still has visible dirt on the rubber mat. The floor mats still have water stains from having moisture and dirt on my shoes tracked in and out on them. Not perminate stains, but stains that dissapear off the rubber with a simple cloth being ran over them. Also, in my car I have the tile coasters in my cup holder that soak up condesation. The coasters just sit loosely in my cup holders. They didn’t even bother to lift them up and clean underneath them.
Now after my name is called. I walk out with one of their employees. He shows me the car. I sit there with a blank stare for a good 30 seconds kind of bewildered and look at the employee who doesn’t make eye contact with me. They can’t be finished right? The inside still looks dirty. So, I stand there and wait for him to tell me something or sell me something or say anything. well, they can’t be done, there is still dirt in the car!.. Finally I say «So that’s it» and he replies «yep, that’s it.» I throw a few bucks in the tip bin, because even though I am not very happy I am not a complete jerk, and I drive off. Should I have raised my concerns to the employee, in retrospect yes. But still doesn’t excuse doing a job ½ way.
I had really high hopes for this place. All the employees seemed very friendly. Just felt like they did ½ the job and tried to pass it off. Moral of the story. If it ain’t broke, don’t fix it… I will be returning to my «old» detail place down 436 next time.

My favorite thing about simoniz … Familiar faces; says a lot about their dedication & happiness with the organization; very generous with fire/​poice/​military discounts as well

They do a very good job each time I come here. I don’t come often, but when I’m willing to splurge on myself its totally worth it!

I have been to Simoniz a few times and they do a great job. Only once have I been disappointed, but when I mentioned the problem they swooped in to fix it.
When you go in to Simoniz you pull up and tell the guy waiting there what you want done and he gives you a ticket. You go in and pay and wait. It really doesn’t take as long as you think it would. They are done before you know it.
This has been and will remain my go to place to get my car washed and detailed. They do a great job and are always friendly.