Dunkin’ Donuts

I’ve been coming here mon-​fri for the last couple years. No more. Someone is going to get sick there and its not going to be me. I watched a young man eating behind the counter, wipe his mouth with his thumb and middle finger then put lids on the coffee. Sick.

This is probably THE worst DD I’ve ever been to… The first time I went, I figured they were just having an off day. I ordered a bagel and a medium hazelnut coffee… The bagel was stale and my coffee had an odd taste. Needless to say, I threw it away. I received a DD gift card and seeing that this is the closest location to my home, I decided to give them another chance. This past weekend, I played it safe and got a small hazelnut iced coffee… First off at the drive thru, I was greeted with «what do u want?»… Rude! When she handed me my drink, the cream hadn’t been mixed. The bottom of mr cup was black and he cream was sitting at the top… If u know anything about DD’s iced coffee cups, then you know it’s not easy to stir in them. As I was about to complain, I decided to leave it alone due to the amount of cars behind me. I pulled over and stirred it myself and it tasted like pure crap! There was no hazelnut addition and instead of sugar, I’m sure she added Splenda… I will NEVER visit this DD again! Save yourself a headache and visit another nearby location. The one on 111^th never disappoints! To the management of this location, please thoroughly train your employees on how to speak pleasurably to your customers and about how DD products are supposed to be prepared!

Just your regular DD. Pretty good management, had a few bad experiences with disgruntled employees but had things taken care of by the very helpful manager on duty

This is one of the Dunkin locations on my way to work, so I’ve stopped here quite a few times. One frustration is that the drink I purchase, a medium caramel latte, is 56¢ more here than at the other locations (the total after tax is $ 3.48, whereas at other locations it comes to $ 2.92). Still, if I’m on my way to work and the other locations have a long line, I’ll stop at this one. One thing I’ve noticed about most Dunkin drive-​thrus is that at 7:30 a.m., they are fast. Super fast – this location included.
I feel that 56¢ is worth it when I simply require caffeine and some sugar before work, but two of my last three visits to this Dunkin drive-​thru have had unfortunate results: The caramel was not blended into the latte, so I was compelled to use a pen to stir it up, once right in front of my students! (A student who works at Dunkin says they don’t use caramel syrup, but actual gooey caramel so it needs to be stirred in. When they’re busy, they don’t.)
{ens work fine, but I guess I should carry a straw or coffee stirrers in my bookbag. ..

This location at 118^th and Pulaski is quite possibly the best Dunkin’ Donuts shop I’ve ever been to. The coffee is always fresh, the employees are always courteous, and they really seem to care about their customers because they get to know you a little. With regard to freshness, the man who works here (he may be the owner since he’s there all the time) really seems to want to give customers the best product he possibly can because he’s constantly brewing fresh coffee even when there are very few customers coming in. I’ve seen him dump out full pots of coffee just to start a fresh batch. Overall, I’d have to say that the coffee at this location is better than any other Dunkin’ I’ve been to and I think it’s because they really pride themselves on freshness. They just know how to brew a damn good cup of Joe here!