Chicago Decorative Concrete

In short I would NOT recommend Chicago Decorative Concrete. Chris came out and I showed him the floor in the office NEXT door and asked if they could do the same. A simple concrete overlay with minimal natural texture. Here is what transpired next.
Floor #1– Day one none of the equipment was working (grinder and vacuum). the job was to be 3.5 days and already would be 2 days over due. The 1^st floor had lots of «fan» pattern texture. Clearly Chris had not told Jake and the team what I wanted. 20ft away was a whole office with what I was wanting. ** Not listening to customer wants/​needs
Floor #2– Jake was nice and agreed with Chris to redo the floor using a different material. This batch was «bad» and was overstock from another job. Fair enough, they have to buy minimum amounts. They agreed to redo it a third time. ** Poor material management.
Floor #3– Floor was better but had HUGE swirl marks and major color contrast issues in 3 – 4 areas. Basically the whole floor was grey and in 4 spots there was dark grey swirls and drips. At this point I was fine to let it go. Not what I really wanted, but was willing to move on. ** Was not honest about what they can actually do.
The breaking point issue was with the clear top coat. Jake and crew put down the clear coat and I paid the remainder thinking all would be ok. Jake agreed on a discounted price as the job took weeks to finish instead of the agreed upon 3 – 4 days. ** DO NOT pay until the final coat is FULLY DRY!
However, the top coat dried with white spots and roller marks all over. I called/​text to tell them how it dried and that it did not look like anything we agreed upon. In short, after another couple of weeks going back and forth they said I had to pay the FULL amount if I wanted them to come back out and redo the top coat as per our agreement. ** At the end of the day they DO NOT CARE about their customers if the cost of THEIR mistakes are too high. My time and inconvenience was of no concern.
Crappy Co. Crappy materials and just a bad Co. to deal with.

My husband and I hired Chicago Decorative Concrete to redo the concrete around our house and create a patio in our back yard. We had them do stamped concrete. The finished product looked great, until a few months went by. Less than four months later, we noticed that the seal coating was flaking and some of the concrete was already chipping and cracking. We called them and were told they would be out to look at the damage. They no-​showed several appointments. It has been almost a year since the work was done. They have been unresponsive to texts and phone calls for the better part of the past four months. Their guarantee is a joke. If they stood by their product and work, they would make time to look at the damage and fix it. Do NOT use this company.

I could not be happier with having these guys do work on my unit. I will explain exactly what happened and why!
In the midst of redoing my kitchen on top of about 8-​month old hardwood floors there was a pretty massive flood in my condo. About 1000 feet of wood needed to be ripped up leaving an exposed rough, uneven, nail filled concrete sub-​floor. I was faced with either getting new wood floors or something else– I went polished concrete. I solicited a few quotes, but ultimately went with CDC due to Chris and his honesty about the job from the start. Their price was fair, they seemed better in my mind– I was right. On time they came in, their crew performed the work quickly. They helped me carry last things off my floor to prep it (not in contract scope) and explained a detailed timeline and what I could expect. Noise, dust, accidental spatter were assumed on my part. Sure, there was dust from concrete grinding, but how could there not be? Anyway– within less than one week from a hellish debacle and not knowing how it would turn out I love my floors. They look great– I have no complaints thus far after a few weeks. The finish looks good, and the attention to detail (they had to pour under cabinets and up to carpeted stairs and to many closet entrances) was superior. Jake (the foreman) ran a tight ship and had his guys cleaning up every aspect of community (condo halls) property after the whole gig was completed.
In all, the price was fair. The guys were great. The timeline was on point. The floors look great. I would use them again, I would refer them to anyone, if anyone has a question for me please feel free to reach out and ask.
Thank you Chicago Decorative Concrete.

I recently had CDC do a floor for a lounge I opened in Bucktown and have to say I could not be more thrilled that I found Chris and team and had them do the finish. Not only did they work under extremely tight deadlines and come in under budget, the floor is absolutely LIGHTS OUT gorgeous! Everyone that walks in asks about it and it pulls the entire design together. Whether you are looking at residential or commercial application, I highly recommend you check out CDC and their work! Best decision I made.

My garage floor and sidewalk were in horrible shape. Chris and his guys did a great job and came in on time and on budget. Highly recommend this company!!!

WOW, as a fellow small business owner last thing I would do is throw a company under the bus! Had Chris out to quote concrete finishing for a commercial building. Gave him pictures of what I wanted the floor to look like. He told me no problem he could get it done. I called him after the paint and drywall were complete. At no time during our 20 minute walk through did he tell me his work should be completed 1^st. Once the work was done there was a coat of dust on the entire building. The floor looks nothing like the pictures I gave him and there are huge cracks everywhere. He then told me the price we agreed upon did not include repairing the large cracks. So I have ended up with a garage floor look and a delayed store opening because we have to repaint. Never mind I hate the floors, Chris wants the balance due. Instead of quoting what I asked for, he quoted what he assumed I could afford. The flooring was supposed to be the focal point of the building and now it is the absolute worse part. He then went on to say he told me the equipment would throw dust and he advised me not to do the finish paint before hand. Remember «HE WAS THERE «before any work had been started! In our last conversation he advised me he was going to file a mechanics lein against the property. I did not defraud him at any point during our business dealings, I even gave him pictures of a similar space and a blank canvas to work with.
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I have used Chicago Concrete twice now at my home. Once for my exterior driveway and the other for my basement. My driveway was in bad shape and I didn’t want to have the expense of tear out and replace. Chris and his guys were able to incorporate the cracks into a pattern and make it appear new! Chris also cleaned up my basement concrete and applied a decorative epoxy coating. Highly recommend!

Worked with these guys in a high rise condo on LSD. They do solid work that’s beautifully finished. Highly recommended!

This company does an AMAZING job with their flooring. Since we opened our restaurant Mirage Grill many people have complemented us on the flooring. Highly recommend…