Alpine Veterinary Hospital & Clinic

So glad I found them. Very thorough and I can tell the Dr cares. I had to come back for a few follow up visits and they didn’t try to nickle and dime me. I won’t be going anywhere else.

Got a appointment to have my dog check out, I guess they were over booked, but the lady at the desk was so rude. I guess they take care of their regulars and the rest be dammed.

If I could give a negative star I would!!! horrible place to take your fur baby! Not looking to care for animals just to take your money horrible horrible horrible!!!

Been bringing our family’s dogs and cats here for several years now. It’s a small older office but they have always been very caring and flexible with our pets care. For example, when I couldn’t get my cat’s medication before they closed, Connie left it out for me and trust I would come in and pay at a later date. She has also given me some great advice on how to deal with my aging cat, advice that has helped her quality of life very much. Dr Hackett has always been great to deal with also.

I had just found a stray pup evading traffic that my son chased for a ¼ of a mile. he finally caught it! I frantically called who I thought was Dr. Hackett’s office, asking what time they closed and if they had a microchip machine. Yes they did and they closed at 6:00. It was roughly 5:30.I pulled into the office and there were 2 gentleman sitting in room and Dr. Hackett was counting money at the front desk. I told him I had just called to check to see if stray dog I just picked up was micro chipped. Dr Hackett said…“We are closed”…I said I had just called a few minutes earlier and gal said to come on in… so he yelled and asked one of the gals if she got the call… nope…then asked another girl… nope…hmm…you must have called at the «other» Vet’s office down the road. I walked out of that office in disbelief!!! They couldn’t take 15 seconds and scan this poor little chihuahua my son was holding? OMG… I will NEVER go to that place again OR recommend it… horrible horrible way to do business.

I have been bringing my pets here for many
golden retriever, who is 9, had suddenly developed a sore on his upper
was a Friday, and I am home alone, caring for my invalid mom, 87, who has dementia, and I was worried about my dog getting worse over the weekend. Alpine is not the most convenient place to have an ill pet! Anyway, they have treated Teddy since he was a pup (neutered him) and were familiar with him (and my other dogs too! I called the office, seeking an appointment, to be told no one was
this point, out of anxiety that my dog would be in pain over the weekend, and I had no one to watch mom, I dared to ask if maybe they could just give me some meds until Monday. This request was met with great disdain and disgust… telling me that because Teddy, their patient had not been in in a year, they could not help. I was not in a position to travel from Alpine with the dog and leave mom
I couldn’t avail myself of another vet. Receptionist said,“Doctor could lose his liscense!”.I merely was trying to help my dog, at a facility where he had been treated since puppyhood. I was subsequently told by no less than Dr, Hackett himself…“we don’t want you to come here anymore”. Well, I won’t. What do you all think? A little harsh, maybe!!!

I stopped by first thing Monday morning and the staff was very friendly and fit us in quickly. They showed us how to administer the oral medicine to our cat and also took care of everything she needed to get better. I would highly recommend this vet to anyone in the Alpine area!
They’re usually booked for appointments so I suggest calling in a few days before hand if possible.

I am the lead vet tech at my hospital. I deal with euthanizing pets on a regular basis. When my mother first started coming to Dr. Hackett, I appreciated the honest feed back he had to offer. But when the time came for my mother to euthanize our family dog. I was extremely dissatisfied. FIRST, when my mother wanted to be present they did NOT put an IV catheter in him. Being a dachshund, they can very roley veins and hard to locate. He sedated my childhood dog (no problem with that, very standard) but then couldn’t find a vein in his arm. He resorted to looking under the tongue and when he couldn’t find a vein there he said something along the lines of… «hes a mess.» Not only is that unprofessional but somewhat offensive. He left the pets tongue hanging from his mouth and told my mother he would need to take him in the back for the euthanasia. My mother opted to not see her dog again and remember him alive and well. But I know the only vision she has in her mind is her dog of 13 years sedate, poked and prodded, and tongue hanging out of his mouth. I am very unhappy to say the very least.

The office staff and Dr. Hackett are GREAT! We moved to Descanso in 2013 and needed a good vet that was convenient. I asked around and the overwhelming response was to see Dr. Hackett. I’m so glad we did. He is a great, old school vet who doesn’t beat around the bush. One of my dogs, a very old Chihuahua, needed to have most of his teeth removed and Dr. Hackett took such good care of him for what I think was a very reasonable price. I’m grateful for his skill and compassion and will be taking all of our dogs here going forward.

First time there and won’t go anywhere else! Dr. Hackett is such a kind, caring man and his staff are super friendly and helpful too. He will do recommend what your pets really need and not try to sell you on things they don’t like many vets I’ve used in the past. Don’t go anywhere else! I tried the country pet hospital too in alpine and had a very bad experience with that vet. Only go here!

The friendly office staff assessed my Rescue Stray Cat injuries over the phone quickly and efficiently. Not only did they fit him into their busy Saturday schedule, but they are going manage his care and well being over the weekend. This Lucky little Rescue Stray Cat hit the jackpot when he was so well taken care of by Dr Hackett and his staff. Because of DR H Alpine now has another Neutered Cat to its community.

Very caring place. Dr Hackett is a kind and gentle man who is just wonderful with all of my animals.

I will NEVER take my pets to this place again. I’m absolutely furious with the care my cat received. If I could give 0 stars, I would.
I took my cat in for a spay and she had to stay overnight. In the short time she spent in the clinic, she contracted an upper respiratory infection, which obviously means she was either in close contact with another sick cat or one of the staff handled my cat after handling a sick one. Either way, its not acceptable to put my cat at risk especially after having surgery. We ended up having to take her back to Dr. Hackett about a week later when she started showing signs of the infection. He gave her a shot and sent her on her way. The next day I ended up having to take her to a 24 hour clinic in El Cajon because she was even more sick than before she got the shot. A few days later, I noticed my older cat getting sick also. I didn’t even hesitate to take him into the vet, but I most certainly didn’t take him to Dr. Hackett. My older cat ended up having a fever of 107 and had to stay overnight for 2 days.
I was so upset with my cats becoming so sick, we went back to address the situation with Dr. Hackett and tell him exactly what was going on and how this all stemmed from his clinic. He was so ARROGANT! After telling him we won’t be coming back and that we won’t recommend him to friends/​family he said, «Good. I’m too busy with other clients that I don’t need your business.» How unprofessional!
I’m so extremely displeased with the way he handled the situation and that my cat became so sick after spending the night in his clinic. If you are concerned about the wellbeing of your animals and want someone professional, DO NOT take them here.

Dr H is wonderful! He has a heart of gold and is always willing to help a client in need.

I will never take my animals to anybody but Dr. Hackett and his staff. They truely understand that our pets are part of our family and we love them like they are our children. The staff here is friendly, knowledgeable, trustworthy and compassionate. They really want to help you find out whats wrong with your pet. Dr. Hackett took especially good care of my dog two years ago as she was dying of cancer. I will always appreciate how hard he tried to save her. Now that my remaining dog is sick, they have put up with my numerous «is this normal» calls to the office. These people really care. What more could you ask for in a Vet?

I have been taking my animals to Dr. Hackett since I was 10 years old. Now that I’m an adult I refuse to take my Yorkie, BB, to anyone else. I live in LA and make special trips down for BB if something needs to be addressed. When she ate Tylenol Dr. Hackett kept her for multiple days to ensure she was in the clear, I knew she was in the best hands possible. She also had a long visit including teeth cleaning and having and abscess removed, the cost was very very reasonable. Do not listen to the two crazy people below saying he killed their pets and left scars on them.

We recently lost our 16 year old lab who had been a patient of Dr. Hackett for many years. Our family will never forget the compassion that Dr. Hackett, Becky, Connie, and their entire staff gave us! We truly have found the best vet ever and they will always have a special place in our hearts! You guys are the best!!!

Dr. Hacket has been our vet for close to twenty years. He and his staff are so amazing. They truly care about the animals and they do their best to keep the cost down for you. Dr. Hacket is the best vet in East County in my opinion.

Stay away from this place if you really care about your pet! My puppy was spayed at this clinic (not my decision, the rescue group would not release her to me unless she was spayed here) and they used metal staples to close her outer incision! These were compared to «shrapnel» by my regular vet– they got infected and were overgrown with skin, and it was very difficult to get them out– she almost had to be put under anesthesia just to do the staple removal! Now she has permanent scars on her tummy. Not only that, but they apparently used METAL WIRE to suture up the inner incision (which is covered by the skin). So my puppy currently has a weird bump at that location, and it could prove dangerous if she ever has to get an MRI.
They may be cheap here, but «you get what you pay for.» Find someone who does a better job if you actually care about your pet’s health and well-​being.

My parents brought my own pets here when I was little, I brought my pets here as an adult. Alpine Veterinary will always have my business. The staff is stellar, and have always treated my pets with care and understanding and that’s all you can ask for. Doc Hackett is THE BEST.