Terrible service. We were sitting and waiting for approximately 15 minutes and no one came to ask if we needed anything. I even called a waitress and she didn’t even come back. Bad services all the time.
Liz C.
Classificação do local: 2 Roswell, GA
Super glad they brought the spinach artichoke dip back, and, while divine, it was the only good thing about this location. Fries and burger were cold by the time we got them and it took forever to get drink refills. Love TMac but I guess we need to find a different location =(
Sandeep G.
Classificação do local: 2 Atlanta, GA
I have had much better experience at this location. Today the temperature of the drinks, the food, and the service was in the same range! Cold to Lukewarm! It took 10 minutes for the server to appear and take our order. We ordered the Original Burger with Mexican Street Corn as a side and 6 Roasted wings with Onion Rings. It was at best Lukewarm. Not sure what happened but it will be a while before I visit again!
Kate B.
Classificação do local: 4 Alpharetta, GA
New to the area– friendly staff– good times– def hang out place with family or just friends– manager Duane was very informative and friendly
Kat N.
Classificação do local: 2 Huntington Beach, CA
The service was HORRIBLE!!! We got seated right away(which was good) but had to wait 15 minutes to actually get a server to serve us. Servers kept passing us and looking at us and did not even ask us if we have been helped. Once we got a server, good thing we ordered right away because if we didn’t obviously would not get our food fast. It was 10pm at night so I am confused as why we were not being served and being ignored. The food was great! Service needs major help.
Maggie H.
Classificação do local: 1 Cumming, GA
Placed a Togo order and when I got there to pick it up and hour later they never even put the order into the kitchen. On top of that was ignored by the bartender for 10 minutes while waiting to replace my order… ordered two 10 piece wings and none of them were the right flavor. The fries were cold and soggy. Also never got our 2 extra orders of celery. Not too happy about it.
Lauren Z.
Classificação do local: 3 Alpharetta, GA
«Is 0 stars a thing? Literally the worst service imaginable. Waited 10 minutes to be seated, although 3 employees made eye contact with us and walked away. Took waiter 15 minutes to come to the table to take our order. Food took 20 minutes. Waiter didn’t return to check on things and never brought silverware. Asked for a manager, who stood around for 10 minutes talking and laughing with another employee before finally coming to our table and gave us the typical, „We got slammed. We had employees call out, blah, blah, blah“ speech. Then it took our server another 15 minutes to run a credit card and bring back less than $ 5 worth of change. It was absolutely ridiculous. We arrived at Taco Mac at 7:45 and it is now 9:20 and I’m arriving home.(I live 5 minutes away) Don’t bother.» ***I have decided to update my review of this Taco Mac location since my last visit. After posting my review, one of the managers reached out to be and asked if I could please send contact information so that they could reach out to me. I spoke with Duane and he was great. He was apologetic and made no excuses. I really appreciated him taking the time to call me not only once, but twice and followed up with me via emails as well. After speaking with him, I will return to Taco Mac and hope for a better experience.
Jessie C.
Classificação do local: 4 Alpharetta, GA
Best beer on draft/tap selection in the area. Great viewing screens for all the games.. The food is just average bar food. Stick with the wings or burgers. Prices are good and it is family friendly. Patio is great during the summers. The patio also has a ton of screens! Stays open pretty late!
Steve W.
Classificação do local: 5 Alpharetta, GA
Look — if you are from out of town and want to catch a sporting event, have a decent meal — Taco Mac is your place. I give it a five based on what it is… a sports bar with great bar food and just about always consistent. This particular location is extremely friendly with Dwayne the superstar manager and friendly staff of Matt, Steve Branden, Kim and Chaz. I may come here every couple of weeks but they always remember and know what i like. Menu tips Baked wings Broccoli Pick a beer out of there few hundred selection Chicken sandwich Fish tacos Really everything is good bar food. Don’t believe all of the negative reviews. This is a good place.
David M.
Classificação do local: 1 Alpharetta, GA
Wow, what happened to this place. But for the TV’s if you like to watch some games, stay away. The double whammy of bad service and bad food should be enough to keep you away. Then add in the high prices and forget about it!!! We go here because its convenient but a burger should not take 35 minutes, fries should not come out cold and soggy. There are enough better choices including Pepperoni’s across the street, Chilis down the block and the taco stand run by Homeless Hank a few blocks away. Save your money, and you stomach.
Vats A.
Classificação do local: 1 Alpharetta, GA
I came to this TMac after a wing craving. As soon as you walk in it smells like a dirty mop!!! Very off putting. We had to sit outside because it smelled so bad. Ordered lemon pepper wings with fries and they did not fulfill my craving like I hoped they would. The seasoning wasn’t distributed evenly, so a quarter of the wings were bare and I was essentially eating fried chicken. The server was very nice though so she gets a 5/5, but this establishment has been very hit or miss for me the past two years.
Picha M.
Classificação do local: 3 Saint Louis, MO
Never mind the name. This is not just a Taco joint. They do have a few tacos on the menu but this is a sports bar through and through. We dined here on the way through Atlanta while visiting friends. We were looking for simple, broad variety(for the kids) and family friendly. This definitely fits the request. Think Buffalo Wild Wings meets TGI Fridays. The menu included everything from Tacos, to buffalo wings, to burgers and steaks. At this particular location, parking was easy. There is a large parking lot. The environment though was very loud. With little to dampen the sound and large number of TVs. I tried buffalo wings and the beer battered fish tacos. The wings were decent sized with a good flavor. As usual very messy but good. I really enjoyed the fish tacos. They were also decent sized with a wonderful aloe sauce that gave it a little spice but smooth flavor. I probably should have ordered the tacos alone. Overall a great place but really nothing spectacular. Good food for a chain restaurant that is NOT a Taco joint! Maybe they’ll add a franchise in Missouri soon.
Norm B.
Classificação do local: 2 Duluth, GA
Worst Cesar salad I ever paid for. Complained to the server who sent the manager over. He was extremely nice and a great guy, but they still charged me full price for the soggy mess they called a salad. Wings still had feathers. Well, some of them. Others had human hair. Beers took FOREVER to arrive. I really want to like this place. Our server(Zac) was very nice and attentive. Im pretty sure the slow pace of beverage delivery was the bar, not him. The manager seemed like a great guy, but at the end of the day our tab for 2 adults and 3 kids was $ 100+ for below average bar food. This has been our«go to» place because it’s close to home. Desperately seeking something more reliable. So goes life if the burbs.
Ryan W.
Classificação do local: 1 Alpharetta, GA
If I had to sum up my experience at this location in one word it would be atrocious. Asked for nachos all the way without Jalapenos and sour cream and sure enough we had Jalapenos and sour cream on our nachos. Way understaffed to didn’t get asked if we even wanted a main course, yet our menus were left on the table the whole time we were eating. Guess larger parties get better quality service than a party of two. This was the first time I’ve even considered not tipping however since I’m in customer service I would never do such a thing. So against my better judgement I left a tip.
T-Nicole T.
Classificação do local: 2 Virginia Beach, VA
Our food was good. We liked the fun atmosphere cause we could be loud and laugh and joke. But our waiter, Xavier was awful it seemed as if he didn’t want to serve us. He started out fine, and happy and got progressively worse. He became irritated when he forgot my drink. The manager had to bring me a drink. But he brought our check out right after we got our food, although we just started eating. He didn’t come to our table to check on us. We had to get his attention when he went to another table, then he would get someone else to bring it to us. He is not a good waiter. It would have a better experience if our waiter wasn’t garbage
Roy L.
Classificação do local: 2 Alpharetta, GA
I think everyone knows what to expect from Taco Mac. It’s a sports bar chain with solid options for beer on draft, solid bar food, and TVs everywhere. Certain things on the menu are better than others(wings, burgers) but never disappointed with anything I order here. The problem is the service at this particular taco mac. When I order for pick up, and I misunderstand something they said over the phone, they make SURE I know I made the mistake. Sometimes it’s hard to hear things over the phone and assuming the mistake on my end(the customer) is not a good way to carry out business. Also, the last 2 times I’ve ordered wings 1. the box had a hole so sauce spilled everywhere 2. the wings had so much sauce that as soon as I picked up the bag it was leaking sauce. I’m very loyal to this taco mac due to fond memories and good service in the past, but I have to have my voice heard! Bad Service Taco Mac! I expect more… Your location has lost another customer.
Kristie D.
Classificação do local: 2 Alpharetta, GA
Previously gave this Taco Mac 4 stars, they have really slipped. Now instead of Coke they have the NASTY freestyle machines. I don’t know what that crap is but it’s NOT coke. The last couple of visits have been cold, super-salty fries, soggy bread and a floor that is really sticky in spots and really slippery(greasy) in spots. Don’t order takeout here, you’ll still have to wait 20 min when you get there to pick it up, thus assuring all of your food is cold. Please, please get rid of the freestyle machines, they are terrible and the reason you’re getting 2 stars instead of 3. I’ve always liked this particular T Mac so I hope they get back on the ball soon
Sam M.
Classificação do local: 3 Lakeland, FL
Good eats. Great beer selection 4 stars. Friendly staff. What else is there to say…
Rita D.
Classificação do local: 2 Alpharetta, GA
Service was just okay — their chili and chicken tortilla soup were both terrible. My husband enjoyed his wings though, and I suppose that’s what they are more known for so it was a good sign. I won’t return when I feel there are better options nearby.
Zewditu D.
Classificação do local: 2 Atlanta, GA
Nuts and bolts: Hanging out after The Killers concert at Verizon Amphitheatre. We were supposed to meet my boyfriend’s friends. Given the timing of the concert, I was starving after the show. Order: Steak caesar salad, soda, burger with mushrooms/bacon/caramelized onions, onion rings, smores brownie, beer. Pros: Our service was very nice and checked in just the right amount of time. The caesar salad was HUGE and tasted pretty good. It needed more dressing, but our waitress gladly brought some more out for us. My boyfriend really liked the steak on the salad, but I found it to be too tough and overcooked. There is Coke Freestyle. :-) Cons: Let me state upfront that I do not enjoy going to Taco Mac. I have never liked any of the food that I have tried.(Thank God for the salad mentioned above). The burger was just terrible. We saved it, but my boyfriend said he was going to wait until he was starving to eat the rest of it. The onion rings, though crispy, were overcooked and some of them were BURNT. Terrible. The smores brownie is probably the worst dessert I have ever eaten. A big warning sign should have been when the waitress said they microwave the brownies to soften them up. The brownie was too dry and wasn’t even warm by the time I got it. And the chocolate drizzle tasted funny. Waste of money and calories. Takehome message: My boyfriend says, «you only go to Taco Mac for the beer.» I concur. But if I HAVE to go, I’l stick to the salad.