Marco’s Pizza

So we ordered a large pie and it was good. I think Marcos is the best pizza compared to Dominos, Little Caesars, Papa Johns and Pizza Hut. However, we ordered a pizza a few months ago and requested parm and red pepper flakes. None delivered. So yesterday we order again, I actually called them back to remind th to bring parm and red pepper. None again. I call and complain. I ask for another large pizza for the price of a small. The manager says he almost got fired for doing that before. Really? He did give a discount but when the pizza arrives there is a box loaded with parm and red pepper flakes. Kind of funny but then on the receipt, which is two feet long, there are 100 lines of extra parm/​red flakes. Not professional. You don’t mock the customer when they have a point. Pretty silly problem but hey… That’s how I like my pizza. Shouldn’t be an issue.

The only reason I’m giving them a 2 was the actual taste of the pepperoni magnifico pizza was great. Service not so much. I called in an order for lunch and asked the lady on the phone if they still had the lunch pepperoni special for around $ 7. She said yes and I said great that’s what I want. I was told it would be ready in 15 minutes. 20 minutes later I arrive and it isn’t ready but I’m told I can go ahead and pay. She tells me it’s $ 14.73! I asked how the lunch personal pizza went from $ 7 to over $ 14 and she insist I ordered a large pizza. I asked her if she recalled our phone call and even though she did she said the pizza was already baking and it was time for her to clock out ! I reluctantly paid and sat down waiting at least 5 more minutes. Then a young girl comes from behind the counter with my box, I stand up and she shoves the pizza at me and says have a great day. Grease splashes out all over my blouse. It is pouring from one edge. I called to the girl to please give me napkins or help. She huffs and brings me a stack of napkins turns and walks off. I went back to work with huge stains all over my blouse covering over half of the front. The grease soaked through the huge stack of napkins on to my floorboard too. I emailed my complaint through the Marcos website and 2 weeks later still no response. Really poor customer service.

The delivery service at this location is horrible. This is the third time we’ve made a delivery order that they’ve screwed up. They have either delivered the wrong order or forgot to deliver an item and never returned with the item as promised until we called repeatedly to complain. The place seems to be run by young kids that don’t know anything about customer service. It’s unfortunate since the pizza here isn’t bad. If you do decide to order from this place, I highly recommend picking up your order yourself to make sure they got it right.

Do not waste your money or time with these losers. I ordered a pizza online and an hour later called to ask where my pizza was. They attempted delivery to the WRONG ADDRESS, although I had entered the CORRECT address. Then they gave me a hard time about getting the pizza (not almost 2 hours later) delivered for free. What a bunch of fuckwads.

I eat there so much most of the Marco’s Team there know my order when I arrive to the counter. There are some new faces and some old faces I miss! But I have never had anyone here treat me with anything other than courtesy and respect!
I have had so many problems at pizza hut, jets and domino’s I avoid them. Marcos is my regular pizza place! I get what I order, it is hot, it is good and I will go back.
I do order at the counter as it is really not a full service restaurant. I also recommend the Thin Crust because it is amazing! And as with most pizza joints these days, they do not put much sauce on their pizzas. So order Extra Sauce and you will not be disappointed!

I’ve become increasing disappointed with this Marcos location. I grew up loving Marcos and this location is near so I would like to be able to receive consistently good service. Today around 5:45pm on a Thursday I received a x-​large pizza that was supposed to have cheddar cheese on one half with pepperoni & green pepper on the other half. It looked like a glob of cheddar in the middle, allot of bread without any cheese in the edges, and less the half had pepperoni and green pepper. I didn’t have time to take it back and have then remake it so we tried to make it work but after me messing around around with one slice and my daughter complaining about and refusing to eat any more we took it back. The lady at the register was more concerned that some of it was eaten than she was about the unacceptable pizza even though she acknowledged that it was not prepared correctly. Eventually they remade the pizza. The Pepperoni & Green Pepper side looked much better but the cheese side was still missing cheese on up to 4 inches on a 7 inch slice. I pointed out that although it looked better I didn’t like the fact that the cheese was not spread evenly to the edges. She just looked at me. It’s only a matter of time before I’m done with this place. I’ll post the pictures of the pizza.

What a find!
I have lived here since 1991 My wife and I have a select set of places we will eat at or get a delivery from and for pizza this is our first choice!
I love Pizza but I have allergies, it is hard to get a Pizza restaurant to understand Light Sauce or special orders but not here They are great!
The owner Paul even has a ingredient list posted if you need it.
The employees are always friendly. I like the lunch specials. They have more than just pizza.
The have original, classic & thin crusts.
My wife and I love thin crust like Donato’s had (they are closed in Ga) so if you were a Donatos fan you have to try their thin.

The pizzas here have a thicker crust then what I prefer and are not quite chewy or crispy enough. Sits somewhere between thin crust and bit quite deep dish. They have the standard customizations of more/​less cheese/​sauce and the option of getting the crusts finished with cheese or garlic. There is only a hint of garlic on the crust so it is not too overpowering. They load up on the toppings though, sometimes a little too much.
The cheesey bread here is not bad. Probably prefer it to the actual pizza.

Recently ordered a Pizza for take-​out, not good by any means of the imagination. I have had better frozen pizza. We had a basic Cheese and Peperoni pizza, but the sauce, and pizza dough were not good at all. I have had pizza from other Marco locations with better success, but this was very disappointing. We may try again in the future, due to anyone can have a bad day.

Great pizza. love that it was fast and deep dish pizza. Got it to go so I could go home and drink wine with it.

2.5 stars. I think, with a little work, Marco’s has the potential to establish itself as a solid 3 star pizza spot. It’s very affordable and if you’re comparing it to its direct competitors, I’d say Marco’s is probably more satisfying. I’m just willing to spend the extra dollars elsewhere.
While it is highly improbable I would ever stop by again as the pizza wasn’t memorable (though I admit the cheese bread was tastier than expected), this pizza joint is loads better than Domino’s — as Storm T. pointed out. So, if you’re debating between Domino’s and Marco’s, Marco’s always wins. The service was pleasant, but sometimes difficult to grab the attention of, and the atmosphere decently clean. However, I did not appreciate the girl dusting the area around us while we were seated, causing random puffs of dust to sashay towards us… Ew. This problem probably had more to do with the girl’s age and lack of experience, than anything else. I think most people end up taking out because of the way the place is set up — ya know, you just get that vibe. Plus, should you choose to dine in, you’re served paper plates, which I thought was a little weird. Came here with a friend, who is a down-​for-​anything and will eat anything type of gal, and rated her meal as, «Um… It’s OK. It’s alright, but I’ve had better.»

Amazing job on the large pizza’s. I ordered 2 this evening for dinner and they were amazing.
Will be a repeat customer as we are sick of Dominoes (stomachs and moral).