Fulton County Tag Office

Don“t call them. They will not answer.

Absolutely hated this location! I went about a month ago to transfer my Tennessee tags to Georgia and it turned into a nightmare.
First off, it was hot as you know what in that office. I think I completely sweated through my clothes by the time I left. Next, their wasn’t any kind of organization to the office. Yes, you get a ticket but usually there is someone to kind of guide you through the office or something. After I came in and figured out where the person giving tickets was she left so the people that came in after me had to figure it out on their own.
Next, it took over an hour and an half for my number to be called. There is no way it should take that long. I understand that people aren’t in and out quickly but it seemed to take everyone an extra long amount of time.
Lastly, the two ladies that helped me did not help me at all. The first one I had told me I needed to call my insurance to get them to fax a binder over to them. Once, I did that I had to wait another five minutes for her to help me again. Then, my insurance apparently didn’t send the right info so I had to call them back. Once I got them to send the right info I had to stand back over by her window for her to help me again which took another five minutes. Well, I guess it was time for her to leave because even though she saw me she left and didn’t tell the lady that was taking her place that I had been helped by her. So, I had to go up to the next lady and tell her what was going on. She got my insurance paperwork and saw that I had fees from a year ago that was a mistake and told me she couldn’t do anything about them. She told me I needed to call my old insurance to see if they could take them off or I could just pay the fee. I was not about to pay for a fee that I shouldn’t even have in the first place. So, I left, called my insurance company and they said they couldn’t do it and that the tag office should be able to take the fees off. End of story, Cherokee County tag office and the Sandy Springs Fulton County Tag Office are both amazing and they are the ones that helped. I plan on staying far away from this location and advise anyone else to do the same unless you want to plan on wasting a good couple of hours.

Transferred tags and registered a new vehicle. The folks at the location were great to deal with. Very helpful, very quick.

Quick and easy process
In and out within 20 minutes
Always will come here
No complaints
No long lines

I think we all dread going to the tag office because past experience tells us it’s going to take an hour or more. When I dropped by this location around 1:30 in the afternoon on a Wednesday, it was a mad house so I decided to come back another time.
I happened to pop onto Unilocal to see if anyone had luck with good times to go and saw a review that suggested to go around 3:00. What the heck I thought, I didn’t have anything to lose so off I went. When I arrived, it surprised me the parking lot didn’t have many cars so into the office I went. I arrived inside at 3:26 pm and was out the door by 3:32. So to the reviewer who said go after 3:00 pm, you rock! To anyone else looking for a great tag office, going after 3:00 pm worked for me too and the staff is really friendly.

I arrived around 11am and there were only about 6 or 7 people waiting. I was pleased with the speed and efficiency of the staff. I would’ve been in and out in 10 – 15 minutes however I did not know there was a fee for paying with credit/​debit cards. Since I figured they had taken enough of my money for tax and tags, I decided to go home and get my checkbook. I came back with the check made out in the amount I was quoted and the clerk took me at their window, no wait. A couple hours later I get a voicemail from the supervisor asking me to come back to pay MORE money because the clerk told me the incorrect amount. It was an honest mistake however I was already really annoyed that my registration was higher than expected and THEN I had to go back in the middle of my day. Not cool.

It is so nice to have this office so close to home. Love it!
When you go, make sure that you mapquest/​gps first because it is tucked away and can be difficult to find within the business park. You will also want to get there early to make sure that you are able to get out within a timely manner, (if you need to get to work).
Most importantly, make sure that you that you take every single document that you could possibly need so that your service can be expedited and you don’t have to make a return trip. When you have everything you need, it is easy to get in and out.

Expectations were low going in, but it’s a Tag Office. This location exceeded my expectations over several visits with relatively fast service (under 20 minutes) and fairly friendly staff.
The only downside to this location is that it is a little hard to find.

This is the best tag office to use, I’ve never spent more than 20 minutes from start to finish, and they are always nice

First off, this is conveniently located near my church! When I purchased my new car, I immediately knew what tag office I would go to because I’ve seen the sign for years when coming to church. But I digress.
Unlike other motor vehicle-​related entities, this place doesn’t have large signage like the DMV or DDS. Nope, you’re directed my little signs. This place looks like it was meant to be a small office park, but I suppose Fulton county decided to take it over. Which is a shame because parking isn’t plentiful at this place.
You would think you would be entering a large building with rows and rows of chairs and a long line of people waiting to get their business done, but that’s not what you’ll get here. There are only three rows of chairs in a long line and the space is relatively small from other government entities. Being a motor vehicle place, the set up is the same as all the others — letters A-​E with numbers and a computer reads them out and tells them which counter to report to.
I got there a little after 8am and a security officer gave me my lettered and numbered ticket and told me to take a seat. A050! I went to the DDS a couple of weeks ago and got there 30 minutes early and there was still a huge line out the door, but not this place. No line.
And, surprisingly, the numbers moved quickly. I brought a book to read and settled into my chair, ready to wait it out and be there for quite some time, but that wasn’t the case. My number was called in less than 10 minutes!
I gave the lady my bill of sale and the letter that the dealership sent me AND my driver’s license and I was good to go. Not quite! Apparently they don’t take debit or credit cards! They have signs posted all over about the requirement to have your driver’s license, but I didn’t see a sign about payment until I was at the window. And to make it worse, the sign was small.
So all my paperwork was done, now I just needed to pay. I had to LEAVE, go find an ATM on Old Milton parkway during the morning rush hour and come back. That was a giant hassle.
I thought I was going to have to get another number and wait to pay, but the security officer told me to wait until my lady was free and go back up to the counter. Yes! Once I paid the lady, she printed our my registration and gave me my new tag.
If I had cash, the whole process would have taken less than 20 minutes from start to finish.

I became the duchess due to some ineptitude concerning paperwork by the car dealership that had me visiting frequently as the due date came and went for my temporary tag.
There’s a take-​a-​number system, with one set of numbers for home tax and another set for motor vehicles.
Interestingly enough, the lines seem to be worse in the morning than the afternoons, as if folks all think that getting there early is the way to go. Of the 4 times that I was there in 6 weeks, the lightest time was definitely 3 in the afternoon. Even arriving before the office opens, there was a line outside. They do have a small area designated for families, such that kids have slightly more space, but it was full to the gills with other waiting folks as well.
The staff itself is relatively helpful, considering this is a government office and they do have to deal with large numbers of people who aren’t thrilled to be there. Following all the instructions on the website, I was told that I was over-​prepared in terms of paperwork. Each clerk calmly explained that the title was on hold at the state, and that I needed to call the dealership to have them look into it. Turns out that you can get a 30 day extension on your tag in such a situation, and that didn’t take more than 5 minutes, and it was free. And when the business was finally cleared up between the dealer and the state, the transaction to get my existing tag from the previous car transferred took less than 5 minutes.
*Cash and personal checks only — no plastic! *Bring a valid driver’s license/​ID, because they will definitely ask for that.
If you end up waiting longer than you have time for, and decide to leave, I’m sure the next person walking in the door would appreciate your ticket.

I’ve been here several times and overall, it works pretty well.
Most important tip first — to avoid a long wait, get here before 10:00am. I’ve never waited over 15 – 20 minutes.
The office is in a low rise building in an office park. Parking is easy, right in front. Good directional signs on roads leading to the building.
You walk in and take a number. Often there’s a security guard/​information guy standing there also, who has always been friendly.
No standing in line. You sit wherever you want in several rows of chairs until your number is called. A computer monitor shows what numbers they’re currently working on. There’s about 12 windows, of which 7 – 8 are typically staffed. When your number is called, you go to the window number flashing… you’ll hear something like «A203 at window 8», and A203 will appear on the flashing sign over window 8. To estimate wait times, assume each number in front of you equals about 1 – 2 minutes wait time. So 10 numbers would be roughly 10 – 20 minutes. It can be less if people have quick issues.
The workers at the windows have always been nice enough. All payments must be cash or check only, no debit or credit cards. If you don’t have all the right paperwork, be prepared to come back and start over, so either bring every piece of paper you can get your hands on, and/​or triple check what you need in advance. But if you’ve just, say, left something in the car, they’ll generally let you run out and get it and not wait in line again.
Overall, as government offices go, not bad at all.

Well it’s a tag office, yep. So it’s like this, you get your tags here. Cept you don’t get them quickly, exactly. Usually there’s a small room crammed full of people ahead of you so come prepared to wait for a while to be seen. When you do, make sure that you’ve done a little research as to what you bring with you (check or cash, ID, — NO Credit Cards here!) The line moves relatively slow and I’ve waited from 30 min to 1:30 here. They have a number system so be sure to get a number to wait your turn.
Customer service is most of the time helpful. But the first window, where you get your number, on occasion I’ve been steered the wrong direction on information and had to come back. So this is why it’s good to research AHEAD.
A few things, and I’m just going on experience not expertise, first off if your dealer didn’t get your tags done within 30 days and you have a temp tag, you can apply for a 30 day extension once and that is it. Some dealers prepare your work so that they actualy mail you the tag, others you’ll just get a notice that your registration is compolete and your tag can then be picked up at the office. I have seen where the registration notice has not arrived but you are still in the system, as in around the holidays when things slow up on the govt front, and you can still get your tag. Conversely, — you’ll find that dealers will tell you about anything that they’ve done thier part but if your vehicle is not registered in the DMV system, no arguement is going to get you your tag from the tag office.
Note that if you are not on the title, you cannot pick up the tag. If you are second on the title, you need the first person listed on the title to be with you when you pick up the tag.
Why only the two stars? In summary, service is slow, information at the first window is only mostly reliable, and depending on the day, customer service is not that friendly — do your homework ahead of time, or renew (if possible) online — avoid this place if you can!