Christian Brothers Automotive Jones Bridge

These guys are very friendly and professional. They let you know exactly what is going on and the service is great. I actually TRUST these guys and I haven’t been able to say THAT about a garage before :-)
Laura

Friendly and we were aware of what’s happening at every moment via text or email. Very honest and up front. We take all our vehicles to Christian Brothers. Fixed right the first time, every time. Fast, friendly and very thorough.

Tried this auto repair shop for the first time in February. Our SUV, which is driven exclusively by our son, needed several repairs. CBA did a terrific job in diagnosing the problems, fixing them, and keeping me apprised via text messages of where things stood as time progressed. Having owned or leased over a dozen vehicles in my lifetime – all of which needed repairing at one time or another – I can state with some authority that my customer service experience at CBA is the best I’ve ever received! Also, rather than up pricing me as one would expect when a needed part had to be air shipped from out of state, CBA voluntarily absorbed that unexpected cost. Oh, did I mention that the front office seems more like a hotel lobby than a car repair shop? Well it absolutely does! Count me as a true believer.

Visit was half the time estimated. I was able to remote work with the WiFi … clean, inviting office, great front line staff. They gave me an appointment on the phone for just a few hours later, and I was ready to get back on the road. I’ve heard a lot of positive things about Christian Brothers in general, and this specific location gets high marks as well.

You won’t find a better place. I had no idea that this is a real Christian business. I felt so wonderful being here. I was in and out quickly. Price was fair. I was able to stop by on my lunch break and get in and out. I would definitely recommend. Won’t be taking my car anywhere else. The worship music in the background was the added bonus.

Came here for a second opinion on a car repair and found out my previous repair shop was ripping me off. Christian Brothers fixed my car for even less than was quoted and haven’t had any issues since! The employees and managers are extremely friendly and helpful. I’m glad to have finally found an honest and trustworthy repair shop.

I have used this Christian Bros for auto repairs for many years and loved the service and honesty I received from Jack, the former owner, and Mark, the former service manager. However, I recently discovered that Jack sold the business to a new owner. I took my car in for an oil change and «trip check» this week, and the new service manager called and ran down a long list of expensive repairs (over $ 800) he said I needed. I was suspicious, so I took the car to another mechanic who I trust. He said one problem really wasn’t a problem at all and fixed the other one for $ 75. Wow, this is the kind of thing I expect from Jiffy Lube! If you are a long-​time customer here — or a new customer, for that matter — be very careful. The name «Christian» Brothers doesn’t seem to translate to the new owner at this location.

I love these guys. Great people. I have been using them for years and they never over charge me.

I must say Christian Brothers really knows how to keep customers. I took my car here this past Monday and was not disappointed. I had to have my water pump replaced and they did a great job and were really prompt. I brought my car here on Friday to be diagnosed and was given a quote. After I told them I just couldn’t afford it, they told me they could come down on the price a little if I could just get close. Not only that, but they didn’t charge me for the test or the coolant they added to my radiator. What mechanic does THAT? Mark, the service manager, is very professional and makes the whole experience better. When I returned on Tuesday to pick up my car and pay, I realized that the price I paid was a lot less than my quoted price, and they didn’t charge for the oil change that was required. This is my second time returning to Christian Brothers this year for two big jobs on my car and my car is now in great shape. I tell all my friends to come here and so should you.
*On a side note, their waiting room reminds me of a doctor’s office. It’s very clean and comfortable. Oh oh! I can’t forget to mention that when I dropped my car off, they asked me if I needed a ride anywhere! Whaaaaaat? I had made plans to be without my car so I had a ride, but wow! How nice is that?

We all hate unexpected car repairs, right? Well, Christian Brothers on Jones Bridge almost makes me want to get my car serviced. I’ve never handed money over to an auto shop so readily. But with Christian Brothers, by their honesty, professionalism and the word on the street (okay, my coworkers in an office building), I’m convinced that I’m not getting screwed.
I was first introduced to Christian Brothers by my co-​workers at a new job. I was used to a fancy schmancy auto repair center in the Buckhead area. One step inside Christian Brothers put my former auto shop, and any other shops I’ve visited, to absolute shame.
First, the building is a neat and tidy large brick building with eight or nine bays. Then, when I stepped inside the reception/​waiting area, I easily could’ve confused the area for a doctor’s office waiting room. It was that clean, well decorated and bright.
Second, Mark, the service manager, welcomed me warmly and asked specific questions to find out more about what the problem may be. He explained the process, and what to expect as to when my car may be available.
Third, when Mark called later in the day to give me the run down of my car’s problem, he went through each item, listing out part names, prices, and what my options were as to how and when to get the items repaired. He was honest with me about what he thought I absolutely needed to repair immediately and what could wait.
Fourth, when I arrived to pick up my car, Mark greeted me by name and had my paperwork and keys ready. The owner, Jack Moore, stepped into the reception area to say hello, welcome me to the shop, and inquire about my experience.
Overall, I was very impressed with Christian Brothers on Jones Bridge. They are professional, clean, and über helpful. I really felt at home and easily joked around with Mark and Jack. Because of their honesty, and because they offered me different options for my car repairs, I truly trusted them to take care of me and not take advantage of a single girl (like some shops have been known to do).
A couple of tips: I learned that Christian Brothers does not use after-​market parts. So you can rest assured that the parts put into your car did not come from a junkyard wreck.
Also, I have heard tale of Christian Brothers taking people to work who are within a reasonable distance from the shop – in the Jones Bridge/​Old Milton area. I’ve not needed this service, so I don’t know for sure, first hand.
And final tip, have a pen and paper ready when Mark calls because he’s gonna have lots of information for you!