Ascent at Windward Apartments

I have lived here for 2 years and it’s a great place to live. The neighborhood is safe and the staff is friendly and helpful. The new gym and business center is awesome. I highly recommend the Accent at Windward if you are looking for an outstanding apartment complex.

I love living here. The complex is well kept and maintenance does an awesome job and the girls in the office are very nice and helpful. They are always willing to help out. For the most part my neighbors are very nice and considerate but there is always that one. If you are looking for a quiet and clean place to live this it.

august 4, 2015
pay your rent and we’ll treat you like you don’t
i placed a work order on july 25, 2015 and nothing has been done!
unfortunately and unprofessionally with no regard to the fact that i’ve been living here and paying rent for over 6 years including this month and only placing a few work orders, this is ridiculous, frustrating and most importantly, disappointing.
due to the occupancy amount, the ascent at windward has decided not to offer a renewal moving forward and that’s fine.
there has been no consideration nor communication regarding the fact the apartment complex allowed 2 per room plus 1.
however, no one from management waited to see if i would decide to transfer into a 3 bdrm apt; send a 60-​day notice to move out; or complete a form to say 1 – 2 members of the household would be moving out.
why am i now being treated as if i’m being evicted or no longer a tenant here!
no one from management decided to reach out to me to say, no work orders will be completed simply because i’m not being offered a renewal next month. if that’s the case, i should have received a letter stating the ascent at windward would no longer accept my rental payments!
if the ascent at windward still expects rental payments from me, i still expect maintenance to complete a simple work order!

I have lived here for 8 years. The property is beautifully maintained and the staff is amazing, helpful and friendly. This is absolutely the best place to live in the Alpharetta are. Currently they’re upgrading the apartments with granite countertops, new lights, faucets and stainless steel counter tops! Also the pool is open all year long and always clean! The leasing and maintenance team is the best in town, if not in all of Atlanta!

The good — location. Close to 400, shopping, restaurants.
The bad — the new management as of ¹²⁄₂₀₁₅. Rent hikes are significant on renewals (way more than expected by neighbors I’ve talked with as well as personal experience) on already over-​priced units. Amenities are average at best, and customer service has nose-​dived since RAM took over. There are way better and newer complexes in the area, consider someplace else for the money considering how old this complex is and how new everything else in the area is.

Decent apartment for transition. The office staff is courteous & helpful. Always felt safe at the pool and walking the grounds for exercise. The buildings are older, and need some updating. Cracks in foundation/​corners of walls that they just paint over. Popcorn ceiling falling down around air vents, dryer vents were never cleaned, etc. The only reason anyone would choose to live here is for the schools, the apartments are over priced already, and when it’s time to renew your lease expect rent to go up another $ 75-​$ 150 depending on the time of year, and what else is coming available in the apartment community.

I’ve transferred with Archstone properties for about 5 years. Unfortunately, they sold their properties to two other property management companies, one of which is Avalon Bay, so that’s what this property is now, an Avalon property. That being said, I transferred from California and have no complaints. Archstone properties always had excellent customer service, friendly staff and great maintenance guys. In California and Georgia, it’s always been the same high level of service. The office staff here in Alpharetta is friendly and helpful, even going as far as delivering my packages to my apartment when I couldn’t get home before the office closed. Very much appreciated that! The maintenance staff is always super friendly, fast and efficient. Wes and Orion have done most of the maintenance work needed in my apartment and they are two really great guys. The only reason I gave this complex 4 stars is because it was built a while back, maybe 15 years or so and you can hear people in the apartment above you and I just find that to be annoying. I prefer apartments that have something more than subflooring between the floors, so you at least don’t feel like people are stomping on your head. If you want to live on a 3^rd floor and are quiet so that you don’t disturb neighbors below you, or if you just don’t mind noise above you, then this is a fantastic place to live. I am fine on any floor, just want less noise, which is one reason I’ll be moving at the end of my lease in May 2014. I will definitely miss the staff though! Again, excellent people and excellent service. :)