Advance Auto Parts

The store would not match their own business’s online price. The manager was rude and unaccommodating. I will go elsewhere for my auto part needs in the future.

The employees at this location are on point with their knowledge and attention to detail. I had wipers installed at a different location (Advance Auto Parts in Maryland) and it turns out it was done incorrectly. The staff at this location took the time to take a look and identified the problem right away. Thumbs up for excellent service and saved me $$ from buying different wipers. Thanks again and I will be a regular.

Called there and the man that picked up said «call back, I’m busy!» I asked politely if he could look up warranty info really quickly or I could hold and his reply «I’m here by myself and busy, the other guy has not come back from lunch yet, call back in 10 minutes»
Yikes!!! Poor customer service!!! Went to Auto Zone instead where they were over staffed and very helpful.

Ian and Anthony were extremely helpful and professional!

Friendly service, ran diagnostics for the check engine light for free. This is my closest auto parts store, always do a great job.

Gone downhill — Poor customer service, Poor inventory management.
I have ordered items online for store pickup (portal shows in stock). I made the trip to the store only find out they do not have them. This has happened 2 times in the past month. The last time went to this store, I noticed an employee outside taking a smoking break (who saw me walk in). I walked in and no one was at the counter and I waited for more than 5 minutes before asking loudly («Hello!) for some one to help me. Finally, someone came out who could not fill my the order (3 of the 4 items Iordered could not be located). I wasted another 30 minutes for them trying to find the items that were not there. While waiting, I notice that there were empty shelves and pegs on shelves. To say the least, this was a frustrating experience. I won’t be going returning to that store for a very long time (maybe never).

This is the place I go to for auto parts.
I’ll keep going back.
They’re always honest, friendly and helpful.

Take it from somebody who has been spending a few hundred dollars at local auto parts stores in the last few months, this location has staff that is both personable and knowledge!
Please don’t light let the shiny and newer competitor across the street fool you into thinking that they are any better… THIS is the right location to frequent!