Nelson Family Properties

I wish I could give them no stars just for the simple fact that no one answers their phone and lack of communication. When your pay $ 80 for someone to run your credit history I would think that also comes with contacting the applicate if there are any hiccups or if the applicate has additional questions. We applied for a rental property and really needed an answer quickly but I couldn’t even get a hold of them. We called several times as well as emailed them with no reply until the 5^th day. I guess it should have been a red flag when all their emails were computer generated templetes just to view the property. No one ever personally replied. Also when I was reseaching the property all the utility companies didn’t have much history of the property like no one had lived there in the last year. My husband I have excellent credit, job and rental history references but they denied us because they said they didn’t get a fax back from our current property management. Fax? I would not expect a company that runs their business on an Internet phone number like they do would fax. I did look them up online and many reviews said the same thing including BBB website about lack of communication. The only positive review is from the Patsy Nelson herself. I feel this is a very shady company that takes people’s money trying to rent a property they aren’t actually renting. Luckily we applied to a second property just in case with a different property management company and were accepted in less than a hour! Renters or potential renter applicants beware!

I knew Brittani M. (Brittani Morton). She was evicted because of non payment. Boy what a sour deal. Ohh well I pay my rent and couldn’t be happier with my management team!!! Lived here 5 years now first a 2 bedroom now a 3 bedroom.

If negative stars were a thing, that’s what this horribly selfish, backwards, sneaky, deceitful family company deserves.
My husband and I were moving out of our wonderful rental due to our landlords selling. We came upon a «beautiful» 1975 remodeled home, very close to our current home and thought it was too good to be true. We toured the home and were told on site that certain «issues» that were brought up would be fixed upon our move in. We were also told that the owners had just called and lowered the monthly rent $ 100.00. We were sold! We only had about a week to move in or they were going to give it to someone else who was interested. I felt a little pushed but we needed to move and had no other options at the time. We signed papers and saw the price was at the original and when we asked about the $ 100.00 that was taken off, we were again told that if we couldn’t afford it, someone else could. We reluctantly moved in. ***Side note– We have a 1 year old son, 4 year old daughter and I am high risk pregnant during this move. ****
The day we moved in the house was so disgustingly dirty, we had to take pictures. I spent HOURS vacuuming spider webs, spiders, carpet staples (upwards to about 50 of them, hidden in the «new» shag carpet in the kids play room) and WORMS off the walls and floors. Upon my husband showing up with our first load, we notice the 2-​foot wide water damage with MOLD on it, on the ceiling in our main level front room. I shrugged it off not to get upset. Then as I was walking out the back deck with my grandmother, I literally broke a deck stair and almost fell through because it was rotten on the bottom — but don’t worry, they power washed it so it looked nice and new. The deck was literally pieced together with out ONE support beam and was balanced on sticks and cinder blocks.
The garbage disposal was broken and spitting dirty water into our dishwasher, the refrigerator with a water filter that was there when we signed papers had been removed the night before we moved in for one that didn’t fit in the slot nor did it has water or even an ice maker.
The washer and dryer down stairs were probably 40 years old and shoved to fit in under the «new beautiful built in counter» but would wiggle their way out, at which point the rusted screws broke and the fronts fell off.
The «newly remodeled kitchen» literally was falling apart. They painted white paint over all the cabinets without sanding them or priming them so obviously the paint bubbled and peeled off in random spots.
The «newly remodeled kitchen counter» LITERALLY broke off and fell on my feet due to the lack of priming and the double-​sided construction tape they used to attach the sides!!! But don’t worry– I had Christopher Nelson already at my house fixing out garage door that he said didn’t fit and he wasn’t sure why there was a random piece of metal forcing the track over (because it didn’t fit the garage). So when he saw the counter, he said he would be back to fix it but asked that I AGAIN put in a maintenance request.
This is all about 2 weeks into our new home. We had men show up 7 times un-​announced! One time a gentleman was outside my bedroom window while I was getting out of the shower!
We lost power in our 3 bathrooms. 2 on the upper level, one on the bottom. But why would 3 bathrooms on 3 opposite sides of the home all be wired together? THEY SHOULDNT! Meaning the wiring was out dated and in fact had no record of being checked or updated since the home was built in 75.
Did I mention this is Mr. and Mrs. Nelsons home! The family home! They painted over and cheaply remodeled tile and light fixtures to hide horrible and unsafe structural issues! They broke the law by allowing their «maintenance men» who really was their two sons who work for them, Chris Nelson and his brother Scott Nelson.
Besides the mold and horrible structure flaws to this home, we were told by Scott Nelson we could leave and assured us we had 30 days and would receive our money back for the inconvenience, because he had no idea the «issues» of the home. WRONG AGAIN! We moved out and they are now attempting to sue us and just sent us to collections for ridiculous lease breaking fees and house cleaning.
THE HOUSE WAS IMMACULATE WHEN WE MOVED OUT! Especially compared to the abandoned looking home that we moved into.
Did I mention the dead mice all over the property and the large dead rat we found on our move out day?
This family is the saddest excuse for a company, let alone moral humans.