Yellow Brick Self-Storage

Horrible! The elevator had been broken for 2 weeks. The manager refused to speak to me. I had to carry heavy boxes down old spiral steps 6 floors or leave it. If I could give this place less than 1star I would.

This place is great.
The place is clean, the prices are great, and the guys I dealt with (Tom and Fred) were very nice.
I’ve read the negative reviews, and they are unjustified. I went there on a hot day and the inside was nice and cool. Is the entrance spacious? No, but that didn’t stop me from comfortably driving a 10′ U-​Haul truck right up to the door. And when I had to back out, Tom was great about directing me and stopping the traffic on Harvard Ave.
As for the hours, they are clearly stated on the company’s website. If you are literate enough to write a review here, then you should have no problem reading the clearly printed hours on the website.
Is this place ultra-​modern? No. Are the insides of the storage bins well-​lit? No. But neither of those things is incredibly important (unless you’re planning on illegally living in the storage unit). I’ve stored stuff at other places such as Brighton Storage and the storage wasn’t well-​lit there either.
I’m not so crazy about the paint flaking off the brick walls, but honestly, there is absolutely no need for there to be paint on the walls. It doesn’t protect things any better (although, again, for those planning on illegally trying to live in a storage unit, it might make you feel more at home).
The other thing is that after you finish dropping off your stuff, you can go to S&I (probably the greatest Thai restaurant in Boston) on Brighton Ave. and stuff yourself. And then you can grab some brews at the liquor store on the corner.
I don’t know who the owner is, but as far as I’m concerned, Tom should be getting paid more. That guy turned an incredibly hectic and stress-​filled day into something a lot less so. Great job!

I had a great experience with Yellowbrick, and I can’t emphasize it more. I’ve kept my things in storage places outside of Boston for years now, but this past time I wanted something closer to the city, and I was only renting out for a month. They gave me a pretty good deal, if you’re a student ask about special rates, and it was about the same rate as I had been paying. Another plus is that they’ll let you use your own lock, which I’ve found to be rare in storage units, and the facilty is very clean, and I found it to be pretty well lit for a storage unit.
Yellowbrick is in a narrow alley, and has multiple levels, however that wasn’t too big of a hassle. The staff was always super friendly, especially Trevor, who ended up helping us back out of the ally in a big truck and stopped traffic for us too. If you do have a bigger vehicle definitely be aware that there could be some problems.
When I was moving out of the storage unit I used their new delivery service. It was $ 90 but I found it to be worth every penny. They delivered to me on Labor Day, and generally seemed to be working that entire weekend and really flexible. The guys were very friendly, on time, and incredibly helpful. They were so wonderful, especially as I was all by myself trying to move a carload of stuff. If you’re looking for storage near Boston, I would say this is a great bet.

The staff is helpful but this place is just a nightmare to move in and out of. Getting trucks into the cramped alleyway off the street is pretty hairy. Also, once you’re inside, the lighting is poor (especially inside the units). I could barely see what I was doing. I would definitely not recommend this place.

Located in a very old building tucked away down a very tight alley off Harvard Ave.
On the plus side, their prices are reasonable and they had pretty good availability over the busy summer months when students cram in. They have plenty of trolleys and ladders to borrow on site.
On the minus side, their opening hours are very restrictive (not open Sundays, on other days shut at 5pm) and it is very difficult to get a large truck in and out of the access alleyway. In fact, often we would show up and get boxed in by other parked cars whilst inside retrieving stuff, meaning we had to wait to get out. Finally, the non-​climate controlled floors are pretty poorly lit, making it difficult to see inside the individual storage units. The climate controlled floor is much nicer, having been refitted with modern hardware and lighting.