Staples

When I arrived there the shop is closed. And someone told me staples is going to shut down in this area.

Been here twice… first time I went in looking for a sleeve for my laptop, I walked around didn’t see any so I asked this young kid says I’m I don’t k ow let me ask he asks and by asks I mean screams across store to an older gentlemen who says no why would we have those… Seriously? On way out boom there they r tons of them fail one. Second time today go in pick out the wireless mouse I want, get online one lady in front of me with tons of crap checker is super slow, five associates just standing around did anyone say hey I’ll help you over here… nope just starred at me… I put mouse back and left whatever happened to customer service how they stay open I’ll never know

If you asked me 2 years ago, I would have given this tore 5 stars, however it has gone downhill very fast. The customer service is a joke. Josh, the cashier is rude and it’s obvious he doesn’t want to be there. Adam, the supervisor should be nowhere near any kind of a job that requires people. I got charged for a gift card which they could not get to work and refused me a refund or to offer any other solution. Now will have my credit card company dispute the charge. They’ve lost a customer who has spent lots of money there and now will never see another penny from me again.

Came here for a rush printing job and basically, I could overlook the mediocre service but the cost killed it for me. $ 0.50/pg for black and white printing plus a couple of bucks tacked on for using the computer? No thank you.

Literally every time I come here the copy center is understaffed and confused as all hell. I don’t blame the poor person behind the desk, but I do blame management for clearly not paying attention to their business needs. Step it up!

Dunkin Donuts and Staples are being predatory about towing. It doesn’t matter if you are going to both stores, you must move your car from staples to dunkin spots if you want to avoid being towed. AVOID THIS STORE.

Went to the copy center. Needed to urgently scan and email something.
I asked how long it would take to scan 3 pieces of paper (since you can’t do it yourself for some reason). They said I would have to come back 6 hours later because they were «busy.» There were a total of 4 people at the copy center.
Worthless.

I went in today because I was having trouble with my new scanner, the manager was very nice and did his best to help me with the problem. I defiantly recommend this store because of the staff.

This staples is closest to my house, and as a schoolteacher, I need a lot of supplies. They have great 1-​cent specials, but the store is small, and I often have to wander around to find things. The staff are friendly and helpful, for the most part, but small and does not carry comb-​bind products.

Didn’t have velocity GEL pens… they are usually available here. Hm. Oh well. Other than that this place has all your usual office needs.

In office supply heaven here. This place is big enough to have anything you need, although their copy center could be staffed better.

Fantastic customer service. Rick, the IT manager, saved a computer for me when it was on sale, and Karinne, one of the managers, helped me with a complicated return and handled it so calmly and efficiently after another store had screwed it up. I was so impressed with their fantastic customer service and I plan to go there regularly.

— Only one teacher’s plan book… lame
— The girl at the register, I think her name was «Danielle», but don’t hold me to it because I’m not positive… was like yelling, not talking to me. Was obnoxious to another coworker who asked her a question, and signed right in my face how it was only 3. She threw the bag down and was already onto the next customer.
… But they had really cute notebooks, and decent sales.

I had really great service here yesterday after ordering a laptop online and getting it shipped here. Dan helped me set it up for free and we had a good tech conversation. This store definitely has better employees than the Fenway store. All who helped were curteous, friendly, knowledgeable, and not incredibly pushy with pitching extra services (maitainence etc). I definitely recommend this location. Also, I am a fan of their «easyrebates» my computer rebates were so easy to do online, total opposite of the evil verizon mail in rebates.

I needed to scan a document and save it as a pdf on my phones micro sd card. Staples was close, and should be able to do the job. The document was time sensitive and needed to go out that night. It was already late and nobody else was open to help.
I walked in to the copy center, explained my needs, and was met with a blank stare. After a few awkward seconds the associate made me aware of the fax machine. He suggested I fax the documents, at 1dollar a page. Whatever. The copy people could not help me, but their working HP «everything and the kitchen sink» scanner/​fax/​copier display was able to scan the document to PDF and save it on my micro sd card.
Lucky me…

Two words.
Clearance section.
I got 100 wedding invitations for $ 13.50. Don’t ask what I plan to do with 100 clearance sale wedding invitations with pre-​cut ribbons. The important thing is that I got them for $ 13.50.
If anyone is interested in purchasing 98 wedding invitations, let me know. The other two I doodled on and cut into shapes.

**This is for their UPS service only**
As I was readying to move back to LA from Brookline, my friend Roni was helping me ship boxes as she was one of the few people I know that has a car with cargo space to fit all my stuff.
We were on route to Jessika’s bday/​board game party and was going to Davis Sq UPS store when Roni noted that any Staples that have a Copy & Print Center also offer UPS service (she use to work for them).
This location was the closest to me and also has a parking lot in the back.
I had four boxes to ship that came out to a total of more than $ 130! In retrospect, it would have sent less things since I would rather just have a brand new wardrobe than ship my old clothes. They were nice enough wait for my boxes as the UPS truck was ready to leave for that evening’s shipment. They also let me use their counter packing tape since I got noted by Roni that I can’t package correctly.
Unlike USPS, UPS automatically insures each package $ 100 unless you want more and offers you a tracking number for you to track online. For books and other heavy media items, I would suggest using USPS’ media mail instead since I think it was the reason why mine total came up to be so much!