VCA Duncan Manor Animal Hospital

Thank you Dr. Noyes and all staff at vca. Had to put our baby down today and they were so caring and compassionate. They walked us through every step and asked us if we wanted to stay, yes because beginning to end he was our best friend and such a good boy! They gave us time with him before and after making sure we were all right and noting they would bill us if we wanted, on the way out but the hubby paid as they did us a great service. We miss him and love him but we could not watch him die slowly and his quality of life was not what it once was. It was the hardest day of our lives but the staff made it as easy as they could. The staff was phenomenal in our time of need and we will forever be grateful to them and will go back for our future babies! RIP Moe! We will love and miss you forever!

I was there for the first time with our beloved family pet of 12 years. Old vet no longer around! Chose them for convenience and knew someone who used to work there before leaving Pgh. I knew Jasmin was having a breathing issue. Doc explained what could be causing them and what she needed to do to give me a better idea of what they could do for her. They explained the costs upfront, which were not high so we proceeded.. . only to find out that her case was grave. Given the options and not being prepared for the news, I was given plenty of alone time to speak to the family make them aware of the situation and to decide our course of action. When I realized that prolonging her life would be for our benefit and not Jasmin’s, I made the heart breaking decision to put her out of her pain and suffering. They did not try to change my mind with treatments or medications, they explained the process gave me all the time I needed to say goodbye. They treated me and her with love, respect and compassion. Its an extremely difficult thing to go through, but they made a horrible experience easier to bare. Thank you Dr. Dougherty and staff. If and when we are ready for another pet, I will be back.

Well, after a few visits I had nothing at all good to say. Indifferent front end staff, one middle aged HORRIBLE female vet and the owner was as rude as he could possibly be.
He looks more like a mechanic or cattle farmer than a small animal vet. We brought in a critical patient to him, he was nothing less than judgemental and had the nerve to insinuate my pet never came to the vet before. Our normal vet was away and Duncan manor was the only one available. This older man veterinarian has a lot of lessons to learn. He was mean, rude and i didnt trust his competency at all. Waste of money.
NEVER would I return. I would drive to ohio or robinson two for great care.
This office is very Yinzer if you know what i mean.
low quality in every way but prices not low…

VCA Duncan Manor is about a mile from my house — so the location was perfect. I remember these guys holding ice cream socials in the summer during their open house.
I had a need to take my kitty to the vet and they accomodated me by having me bring him in that same evening. The staff were very friendly and the doctor was thorough. I hate when vets are mean and act as if they don’t care about your pets — these folks do care and were very nice to my kitty.
I got a free exam, as noted on their website, since I was a new customer. Very cool! Looks like Bailey has a new doctor.