Texas Coalition for Animal Protection

#1 PRIORITY IS FOR SPAYS/​NEUTER AND MAKE SURE YOU ARE IN THE RIGHT LINE! Vaccines one side, Spays the other
#2 YOU WILL WAIT OUTSIDE AT THIS LOCATION, BUT YOU HAVE THE STRIP MALL OVERHEAD AWNING TO SHIELD YOU FROM RAIN.
I really cant suggest this location at all. I love the low cost vaccines, and ive been to other locations, but this location is highly inefficient, way more so than others.
I came last week, and spent over an hour outside in the freezing cold with TONS of other cold animals and owners. i left after waiting so long with NO movement in the line, and deciding that coming back during the week may be better.
Came back during the week at 8:30am, since the vaccine schedule says it started at 9AM… We still waited OUTSIDE, again in the cold until 9:30 to be seen bc they had to «check in ALL the spay and neuter animals first» that seemed to be a steady stream of latecomers too who they kept accepting… There seemed to be ALOT of employees just milling around… One lady sat at the desk the entire time doing what seemed to be nothing, then when vaccines started… LATE… At 9:30, she took her coat off and started working… .My suggestion is more staff to handle both the spay line and the vaccine line at once. The poor animals are waiting. Some are old… Some owners are old.
IF you are considering fixing your pet here at a low cost (in general, i wouldnt get an animal fixed here considering ALL the bad reviews and horror story reviews AND pictures i’ve read, they seem to churn them out way too fast, and they are sloppy. but i digress.)
Unless you are spaying or neutering your animal… this is not the location to go to for vaccines only.
ALSO, Prepaying is on their website is POINTLESS, and doesnt get you done any quicker.
Ive been to the Watauga location. STILL a long line and a Long wait, but they had 4 ppl giving shots. THIS LOCATION IS NOT SHELTERED. You WILL wait OUTSIDE RAIN OR SHINE. Best to go here on a nice day.
Plano Animal Services location same thing. THIS LOCATION IS NOT SHELTERED. You WILL wait OUTSIDE RAIN OR SHINE.
LOOOONG line… but they actually have multiple ppl doing vaccines, also, no shelter.

We took our 2 adult cats in for neuter and spay as well as our 5 month old kitten.
All seems well so far with the outcomes and the service was done on time.
However, since we didn’t have the proper cat carriers, we had to buy them on-​site.
In the parking lot, we were boxing up our cats and a tech came out to tell us we were doing it wrong (no one showed us).
Without asking, she opened the box and our favorite cat jumped out and ran away.
We couldn’t catch her and then she hid and we couldn’t find her.
We got the other two in for surgery and have now lost the third.
When I picked up the other two at the end of the day, I told the manger I wanted to give her some feedback.
I told her I think in the future they should not allow techs to open a crate/​box when its outside to prevent recurrence of us losing our cat. She swiveled back towards her compute while she mumbled ok.
So as if losing our cat wasn’t enough, now they act as if they don’t even care. Aren’t they there to help animals, wth?
And yes, we should have crated them at home to avoid this. Unprepared we were, and they were unhelpful and uncaring.

I was very happy with the new Allen Location. I took my dog to get neutered, when I got there I didn’t have to wait in line for very long at all. They have the paper work ready for you to fill out while you wait. The only thing about that though was it was very hard to fill out paper work & tend to my dog that was going crazy because of all the other animals. When my turn to enter to drop my baby off the girls were very polite & helpful. So going through drop off procedures didn’t take long either. When he was done they called to let me know. When I got there to get him I then found out my baby was having a small complication, So they had to open him back up, (of course I cried like a baby) But The girl reassured me he was ok & explained what was going on, and that I had to come back in an hour, (longest hour of my life). Second time back he was ready to come home & was happy to see his momma, (even though he was pretty doped up, they gave him a little extra pain medication). This is day 2 of recovery & he is doing FANTASTIC! Thank you so much to all the staff, y’all are AMAZING!!!

We have three pets that now go to TCAP on a regular basis. The vets we have used in the past seem to be preoccupied with selling you a health plan of visits for your animals at huge costs. I sat down and looked at the costs and realized that we were going broke just to keep our pets shots and maintenance visits up to date. TCAP saved us. The low cost spay and neuter has been a blessing. The cost of shots is now affordable. It is not for everyone. Standing in line for shots isn’t a fun job, but the savings are incredible. We come here for everything we can now, and the staff is amazing and friendly. Love These Folks!!!

We use this place to get vaccines updated. They get the job done at a good price.
It does not seem like a place where I would take my animals to have surgery though. It’s chaotic and seems like they are running a factory line. I honestly wouldn’t trust them to put my pet under the knife. Trust them with the vaccines not with the big stuff — take your animals to a legit vet for that.

Thanx to a botched fix job at Texas Coalition for Animal Protection we nearly lost the newest member of our family. Our emergency vets said it was the worst stich job she had ever seen which caused an infection and the incision split open costing us an additional $ 850 in surgery cost to remove the infected tissue and have her restiched I highly recommend NOT USING THEM!

I have had three cats treated here for neuter/​spay and declaw. The clinic is clean and the workers are friendly and kind to the animals. The cats have responded well to the surgeries and we’re all happy now!

We took our dogs there to get their yearly shots. It was very affordable and even though my husband had to wait in line for a while it was totally worth it. They also called me back really fast to set up an appointment to get my dog neutered.

What a great experience for all of us… Grace is a huge part of our family and we truly appreciate ALL the love you all showed her.
We will see you again soon,
The Jones Family

Hot. Humid. LOTS of pets. This team of animal experts dealt with every patient and owner with cheery helpfulness.

Cost is low. Seems like my pup was neutered, so mission accomplished. If you want doting over your pet go to a more costly place. Want work done at a lower cost, this is the place. Easy appointment to set, drop off and pickup.

I just took my 6 month old kittens to get them nuetered here. When I brought them home, one of them had his removed testicles stuck to his bottom fur. And both of their bottoms were dirty as if they weren’t cleaned up after the surgery. To say that I am upset is an understatement. You don’t see humans being sent home with their removed organs stuck to them. And my babies are human to me and I feel they should be treated with respect.
My husband took the testicles back to the clinic and, while the receptionist was apologetic, I feel the veterinarian should have come out to address the problem.
Needless to say, my fur babies will NEVER be going back to this place and I will be posting this all over social media to make sure my friends don’t take their fur babies there either.

I took my dog there to get him neutered and everybody was friendly
I dont have anything to complain about and they were really nice that called me to let me know my dog was out of surgery
I definitely recommend this place

Most importantly they treated my fur baby Frank with a lot of love and compassion for what they do. My baby was neutered and micro chipped for a very minimal price and they did a wonderful job. They are very thorough and communication is great. My only complaint is that the lady working the front desk (payments, procedure explanations) was not rude to the customers but she was not very nice to her coworkers. Not very professional in front of several other customers. That is the only reason I removed one star, just a suggestion, really I have no complaints when it came to the care my dog received. Thank you.
***UPDATE*** ⁹⁄₂₂ — tried to call the urgent line no answer so I went back to the Allen location as it states to do in the paperwork, the young lady at the front tried to help me, I think my dog’s incision is infected. Another person by the name of KAYLA was extremely rude and cruel to me. Unfortunately the vet was gone for the day and I have to drive to another location or wait until Friday when Allen opens again. Not a happy pet mom right now. Will update with the outcome.
***UPDATE #2*** 2÷22÷16 — 5 Months later, my fur baby is FINALLY healed from this botched neuter. The way they stitched him up caused the infection and abscess.
I thank God my baby survived, do yourself a favor, go to a real vet and have your fur babies spayed or neutered, believe me its worth the extra cost.

I really appreciate the care Mya Dawg received from the Allen location. The staff really puts your worries at ease with their caring smiling faces. Mya Dawg is my only my pet but my best friend and service dog. I left with a good feeling as I could see they too cared about my friend.
Pick up was simple, you leave with all the post surgery information you’ll need. I’m VERY pleased and thankful for their service. Mya and I will continue to visit there. I highly recommend the Allen location.

I brought my dachshund mix here to be neutered. For the price, this is a great deal. My dog came back with a cone (they give one to all male dogs getting fixed) and I decided to get the pain medication. Everyone who works there was happy and very helpful.

Thank you for being so gentle and kind to our little girl ! She was a rescue off the street and has blossomed into a sweet loving dog. Making the appointment to have her spayed and paying in advance makes all the difference in the world — TCAP your the best !~

If you don’t mind waiting the experience was very good. The vet was great with my dog and all of the others I saw as well. Even though there was a wait it went faster than I expected.

I have used TCAP for my animals for years. This past week was my first trip to their Allen location though. They offered a stream lined check in and out process and even recognized that my pet qualified for a grant I didn’t know they even had which made my cost even less than expected. They were kind to my dog, were helpful and efficient even when trying to help a LARGE crowd all at once. TCAP offers such a valuable service to pets at a price anyone can afford. This location added in amazing service on top of such!

Since moving back from California, I have used TCAP twice and I have nothing but good things to say. TCAP only take pets between 2 – 80 lbs & 10 weeks-​5 years old so if your pet meets these requirements, I would highly suggest coming here.
My first time here, I came to neuter my German Shepherd and since this location just opened, they were having a special for $ 20 neuter/​spay with a set of vaccinations which costed $ 15 and E-​collar is included if you have a male. I also got him tested for heart worms, got him a year supply of heart worm medicine, microchipped and got him pain medicine all for less than $ 150.
My German Shepherd is 3 years old and never had a cleaning before so my second time coming here, I got his teeth cleaned and to my surprise, his teeth ended up being perfectly white when I picked him up. For Stage 1 dental cleaning and antibiotics, it costed $ 115 and for a large dog, it will cost $ 15 more.
Both times, the customer service was great. You do have to leave your pet from 8 am-​3 pm if you do neuter, spay or dental but they offer walk in vaccinations as well. Don’t forget to check their website for specials that vary from locations.