Staples the Office Superstore

I went here to buy a label maker. I found them and as I was deciding which one, a sales associate asked if I needed help. I told him I was deciding between 3 styles. It was a no Brainerd because one was on sale for only $ 14.99. Wow, from 35 to 15. I grabbed the box under the display and yhe sales guy said ‘no’. The salesperson looked confused and said he would look to see they were in the back.
He came back and said they were sold out. While he was in the back I checked the sku on the display with the one I had grabbed. It was the correct one. I told him when he returned as nd he grumbled it should be in a dulifferent place.
I started looking for the tape that goes inside but the sales dude just disappeared. I was frustrated at his lack of help so I just went to check out.
The young man checking me out asked if I was a member so I gave him my phone number, he told me it was not the correct one.
At this point, a manager type, heavy guy, started talking to the cashier about a customer service call, then an attractive young lady drinking a soft drink came up and started talking to him.
I just wanted to pay and leave. Hello? Am I invisible?
The young cashier asked again for another number, I gave him one. It was not in the system and he asked me if I wanted to join the blah blah blah. I said, no. He rang me up and I grabbed my label maker and left.
I felt the sales associate was clueless, the manager guy was inconsiderate/​rude and the attractive young lady was unprofessional.
I guess I will be invisible. I’ll go to Office Depot next time.

I use their Copy & Print Center almost every week and I have never had a complaint! They always get my print order done quickly and the quality is very good. The staff at this store are always friendly and very helpful, which is rare to find these days. Prices here are reasonable as well.

Stay away from this store if you want to send a fax. It was 1.99 first page and 1.79 each additional for out of state. Plus I did all the work. For 9 pages it was 17.00. And the kid checking me out had no idea how to ring it up and tried to keep my confirmation page. Very bad idea to come here. I won’t make that mistake again and I hope this prevents you from doing the same!

Went in found what i wanted and it was even on special! gotta love that, especially in a chain store!

I’ve been using the Copy & Print center for years now and I love those guys. They are always friendly and their work always looks great. Turnaround time is always short. I’ve had business cards, fliers, brochures, posters, name tags, lamination… I can’t think of 1 time things have gone wrong at all. I can’t say much about the rest of the store only because I only go in there when I need something printed professionally. Thanks from Lose Inches LLC — Personal Training in Allen Tx.

Clean store. Fast in and out every time I have shopped here (whether buying or returning). Good friendly service at the check out as well as throughout the store. I recommend getting a free Staples card so you can earn rewards with purchases. You can also return toner cartridges to them for rewards.

This store has had a bit of a redo inside; the «technology» area has been opened up and seems more spacious and less «stuffy». The remainder of the products seem sanely laid out and feature a good mix of Staples branded products (which, in my experience, are usually good, but I’ve had troubles with their packing tape not being as sticky as Scotch) and name brand. Prices are reasonable as well, but sometimes you feel like you’re getting Costco-​ized a little with the multi-​packs.
I’ve used the print center once for a small job; they handled it well and it looked good. They also do shipping services, but I haven’t used them as yet. Access is pretty easy off of McDermott, and parking is decent due to it’s being a «corner» store with a wide storefront.
As far as personnel, I haven’t really had to interact other than checking out, so I can’t speak to that.

This store is a cavernous, overpriced place with employees who flit from aisle to aisle seeming to want to avoid contact with customers. Even the managers are less than courteous, as I had a return and wanted to speak to a manager about it, and rather than taking care of me, he spent several minutes berating the employee IN FRONT OF ME, about protocol for the return. I was not unhappy with the employee’s handling of the transaction, and felt that the manager’s actions were very unprofessional. Having gone here a couple of times for hard to find office items, I don’t find that they are any more readily available at Staples than say, Wal Mart, and their prices are certainly not better than the department stores. Because of the behavior of the manager who «assisted» me, I am unlikely to go back to this store again.

I really like this place, especially the print services.
Went to get my busines cards printed and got amazing service from Josh. Helped me through each step and created some world class cards! Much much better service than Fedex, who pretty much told me there was nothing they could do there for me.
Have got great service in other departments as well. Staff has been really friendly and helpful, each time I have a question.
I would highly recommend this store.