I have been seeing Dr. Kelly for over 2 years. Dr. Kelly is a nice lady, but her staff, or more specifically, her front desk receptionist is extremely unprofessional, rude, condescending, lazy, and flat out does not care. There have been many times that I have called during normal business hours trying to make an appointment, but no one would answer the calls, nor would she return the phone calls after numerous voicemails. She has even hung up on me after they have overcharged us and I was trying to get a refund — she did so in such a fashion that you would think she considers herself the queen of England. I am disappointed that Dr. Kelly would hire such a self-important, unfriendly, unhelpful and repelling receptionist. We are forced to change doctors — we are just trying to get treated by a professional doctor, not to be insulted by a receptionist!
Kelly T.
Classificação do local: 4 McKinney, TX
Dr Kelly was very thorough and friendly. I came to see her about severe lower back pain and she did a serious of tests to see how limber I was and to observe my muscle movement. I am not a big fan of taking medicines and was seeking a advise on alternative options. She recommended an acupuncturist and to continue with stretches and massages. Overall I liked her demeanor and felt she took the necessary time. Other doctors I have seen were very quick to tell me to take pain medication. The only drawback for me is she has a male nurse which is not my preference and the office is a bit dated. The office is not a deal breaker at all but for some it could be.
Carissa H.
Classificação do local: 5 Dallas, TX
Dr. Kelly has been my physician for the better part of 20 years. She has seen me through some difficult times and hasn’t hesitated to refer me to a specialist, when needed. She is a rare find, in that she actually listens to me as a patient and will even tell me, «you know your body best». She is open to discussions, questions, and suggestions, unlike other physicians I have encountered over time. I would highly recommend Dr. Kelly, without hesitation, to anyone seeking a caring healthcare provider.