My first two sons had braces here & now my third son is about to get his. The staff are friendly and professional. The office is sparkling clean & immaculate. They don’t treat you like a number, they treat you like a person. They have incentives for kids– you can earn gift cards, pens, erasers, etc. Incentives are earned by having clean teeth, following instructions, arriving early for appointments and even good grades! In the waiting room there are movies, books and doughnut holes. The Neat office works well with my dentist– coordinating procedures and X-rays.