Allen Automotive Repair

Two family members told me that the power steering pump on my 74 year old Mother’s 2011 Hyundai Santa Fe was bad and that was causing the noise we heard. I called the dealership and they quoted me $ 600.00. I went to the internet and researched the local shops. Allen Automotive had great reviews with the only concern being they are sometimes so busy you need an appointment. We call them last week and they gave us a quote of $ 400.00 and we booked an appointment for 8 AM a few days later. We took it in today and they attempted to call us to let us know it was only the idler pulley but Mother was sleeping and missed the call. When I called them back, they had already fixed the car by 9:30 AM because it was only $ 138.30 total. Car is back quiet as ever and we could not be happier with the level of honesty and service we received. If we ever need repairs again, Allen Automotive Repair will be our first call.

Best place to take your car. The most honest mechanics I have ever met. My husband and I have been using Allen automotive since 1986. An appointment is needed. Well worth the wait if you have to wait for a week for an appointment because if there is work to be done it’ll be done right. Only thing disappointing about Allen automotive is that they don’t do inspections.

I’m hesitant to write a review simply because it will possibly mean a longer wait for an appointment the next time I need to take a vehicle in.
In a nutshell: We really appreciate Allen Automotive Repair.
1.down to earth
2. honest
3. reasonable prices (lower than prices we were quoted by other local auto repair places)
4. The mechanic always calls me and tells me what he has found before he does the repair. He has always answered any question I have had and patiently explains anything I want to know about. (THIS IS BIG BONUS POINTS WITH ME!)
5. The ladies at the front desk are always helpful and pleasant.
This isn’t some fancy-waiting-room-with-coffee-and-a-t.v. place that tries to get you to do extra repairs. This is a real, down-​to-​earth, automotive repair garage. You do need to call ahead for an appointment or if towing a vehicle there, expect to wait until they are able to get to it. (which they seem to work very hard to do) ANOTHER BONUS POINT! They stay busy, thus the need for an appointment.
I have been pleasantly surprised and relieved, each time i have had to drop off a vehicle with them, at how quickly, and economically they have completed any work on our vehicles.

Best kept secret in town. In the old downtown area and there are no signs advertising it. It is off a side street and hidden behind a storage facility so you wouldn’t even know it was there. It is a ramshackle little place with a gravel parking lot but don’t let that fool you. I take my car there for all it’s needs. These are true mechanics and not just code readers. They only fix what is necessary and don’t try to plus sell you on things you don’t need. As a woman, I really appreciate that. And they are SO reasonably priced. Their business is done by word of mouth but make an appointment because they get a lot of repeat customers. Those of us that have been in town forever no how great they are.

We are really happy with the service at Allen Automotive. We have taken cars here for a second opinion and they have proved the dealership wrong on several occasions. We now go here for every repair. The staff are friendly… and busy! I agree with the other reviews that it’s a good idea to call ahead for an appointment.

These people have always been right on target. Fair pricing and pleasant to deal with. Only problem is they are so popular you’d better get an appt. about a week in advance. LOL If you can wait, it’s well worth it! I highly recommend them to everyone.

I trust the guys at Allen Automotive to fix what I need fixed at a fair price. They stay pretty busy, so you usually have to leave your car for a while. This place was recommended by co-​workers when we moved to Allen.